MetroPCS

THE WORST CUSTOMER SERVICE EVER!!! Owner will blatantly lie to your face. I bought a phone there a couple months ago. They gave me a rebate form that had expired a week earlier. Before I left the store, I brought the expiration date to the attention of the owner who happened to be there at the time. He told me, it’s ok, they will accept it late. Well, they didn’t.
There is a new rebate on the phone that I bought, but it’s ½ of what the other one was. I guess it’s better for business to trick people into believing that they are getting a rebate but then their claims are rejected, and they may or may not have enough time to resubmit the correct form, and only get ½ of what they expected.
My advice: If interested in giving this company (Metro PCS) your business, go to the REAL company store, not these resellers; they jack up the prices (I expected to pay a little more, not 3x as much in the end) and will say and do ANYTHING to make a sale. It’s basically a scam.
I tried to get in touch with the owner to resolve this, but the liar has not returned any of my calls. I have visited them at least 5 times and nothing. He has been dodging me. A real man would want to resolve it but this guy is a scammer.
BTW– The company (METROPCS) is just as bad. They don’t really care that stores selling in their name are ripping people off. That’s the last time I ever deal with this store or this company.