Mobile Mutts Dog Walking and Cat Sitting

Like every review says, Mobile Mutts is amazing. Trustworthy, professional, flexible and friendly. Their on-​line scheduling/​payment is extremely convenient. My dog walker, Vanessa, is attentive, kind and patient (my dog has «issues» with other neighborhood dogs). The owner and office team is top-​notch and VERY accommodating.
If you live in their service area I wouldn’t spend another minute looking for a dog-​walking company. You will not be disappointed. The safety, health and happiness of our furballs are truly as important to them as they are to us!

I’ve tried several cat-​siting services in my neighborhood and it’s always the same thing… you call or email a number, they get back to you whenever they feel like it, and operate with a scheduling system that seems like it’s no more than a bunch of disorganized text messages back and forth between the main company and their freelance sitters. MOBILE MUTTS HAS CHANGED THE GAME. their we-​based scheduling system is organized and up-​to-​date. once you’re in the system and have entered your billing info (credit card, NOT cash or check like many of the others), you can add or edit your requested visits easily, and have access to an organized calendar view of scheduled future visits, and past visits as well. our cat Clive was happy and well taken care of when we returned from our 3-​week trip. there was a detailed note left for each visit as well. I WILL ONLY USE MOBILE MUTTS FROM NOW ON! they’re AMAZING.

Would be hard to find a better cat sitter in the Brooklyn Heights area. Their website makes it easy and convenient to book and automatically pay for services, and their team is super friendly, responsive and helpful (I’ve been working with Tim on the Mobile Mutts North team and he is so awesome!).
Jacklyn is the best cat sitter I’ve ever hired. She wrote hilarious and reassuring hand written notes daily updating me about my cat’s day and if anything usual transpired, and sent me a photo of my cat every day as I requested. I came back to a very well-​kept apartment and happy cat.

I only have great things to say about Mobile Mutts. They are awesome! They are super reliable and nice to my kitties, and I loved reading notes that they leave every day they cat sat. I agree with all the positive reviews here!

Our walker and substitute walker are both really pleasant and the dogs get so excited when we see either of them, so I know they are kind to our pups. I also know that the walks are long enough, because the dogs usually don’t have to go urgently when I get home from work.
Equally important and what I think deserves more praise is the administrative system Mobile Mutts has set up: I have been able to request and cancel visits even the same day when my schedule gets insane, and they have accommodated me to make sure the dogs don’t bear the brunt of my work life. While I don’t make a habit of doing this to the admin staff, I just can’t express fully my relief that I have this option. It feels like I have a team of people helping me out with the dogs and making sure they don’t get forgotten or ignored.
My dogs have never been healthier or happier. I can’t imagine living in NYC without Mobile Mutts.

Love these guys!!! Ian walks our dog Pepper, and he is super reliable and genuinely cares about Pepper’s well being. I love the little notes that we get each day, and if there’s anything slightly off, we’ll get an email from Mobile Mutts letting us know of any feedback from Ian. From a scheduling perspective, they are incredibly accommodating and we’re able to cancel and schedule walks really easily and with not much notice when things randomly come up.
Most recently, Pepper had a bout of explosive diarrhea, and was throwing up her meals for a few days. Ian kept an eye on her, and even stayed a little extra to comfort her when she wasn’t feeling well. And he went SUPER above and beyond to clean up her throw-​up and diarrhea when she had accidents in the apartment before he came by. SO NICE! I can’t recommend Mobile Mutts enough!

I really cannot speak more highly about mobile mutts. Our walker, Matthew, was incredibly attentive, knowledgeable, and caring. Wish we could have taken him with us when we moved out of the neighborhood! Mobile mutts is always quick to respond by email and offers convenient ways to cancel/​schedule walks. My only request is for them to start servicing Bay Ridge :) Love you guys!

Mobile Mutts has been our dog walking service for two and a half years. They have been wonderful! They have a great on-​line scheduling service. They respond to messages I’ve left on voicemail requesting a weekend walk at the last minute. Our usual dog walker, Steph, treats our dogs with love and affection. She also leaves funny notes telling us about that day’s walk. We love Mobile Mutts and are sad to leave as we are moving back to Texas. Thanks Mobile Mutts for giving us peace of mind when we had to work long hours.

I cannot recommend Mobile Mutts enough! I’m moving and they will literally be one of the top 5 things I miss about Brooklyn! Mobile Mutts walked and took care of my dog Chewy as if he was their own. I completely trust and recommend Mobile Mutts to anyone looking for a reliable and loving walking team. Matthew was my primary walker and he was a delight!
Their website is so easy to manage walks/​bookings and they don’t penalize you for last might changes/​requests (as I’d often request a 2^nd walk during the day if needed). Nothing was ever too much trouble for them and Chewy became fast friends with the neighborhood dogs who would walk with him.
Gold Star Mobile Mutts!

We’ve been using Mobile Mutts for about 4 months now since moving to Brooklyn for daily mid-​day dog walks. They are priced well, as compared with almost everyone else. All of their reservations and payments are handled online so you can easily see what you have scheduled and cancel or add more walks as needed. On top of that, they are very responsive over email too.
If the dog walker ever has a problem or concern someone in the office always emails us right away to let us know. It’s great to know that they’re on top of it all and making your sure your dog stays happy and healthy. They also leave notes daily (which they call «The Daily Poop») to keep you updated on how the walk went.
They have also been very flexible and accommodating, when we’ve had a nearby neighbor dog-​sit for a few days, they adjusted and had our dog picked up from there instead.

Mobile Mutts has been walking my dog for two years. All of the walkers demonstrate genuine care and affection for my dog and the management team is outstanding in their responsiveness. With other dog walkers I’ve had my calls unreturned, and walkers showing up earlier or later than the walk window, but never Mobile Mutts — they are consistently on top of it all, true professionals.

We used Mobile Mutts to walk our elderly basset hound 1 – 2 times per day for about 8 months. Everything about their service exceeded expectations! Clare and VJ were both great with our dog, even toward the end of his life when he needed some extra help getting around and doing his business. On the administrative end, MM was so accommodating and easy to work with. They were able to accommodate last minute changes and our bills were always accurate. MM was the third dog walking service we used — in the past we had trouble with a walker mistreating our dog and with walkers being unable to accommodate our somewhat hectic and ever-​changing work schedules. None of those issues existed with MM and we’d 100% recommend them and use them again if we ever got another dog. They were a pleasure to work with!

We’re moving out of Brooklyn soon and of the many things we’ll miss, Mobile Mutts has to be in the top three.
The level of service is just superb. My work schedule is always in flux and I could always count on Mobile Mutts to help me out when I knew I was going to be coming home late. The communication and the amount of care they took with our pup over the last few years has been a quite a luxury and a total stress reliever.
Our dog LOVES her walker (as we’ve bumped into her before on the street) and the extra walks has kept her in pretty good shape as she’s entering her golden years. I’d recommend Mobile Mutts to anyone with a pet. I can’t imagine a more trustworthy group of people. Please don’t hesitate to set up an account.

Just wanted to add that I did get to use these guys for doggie sitting recently, and not surprisingly — they were amazing! They found me a sitter for 4 nights on extremely short notice back in May. And Sof Dog was totally happy to hang out and chill with Sean.
Sometimes I think about what my life would be like without Mariah and Jen and Claire and the rest of the Mobile Mutts team. Then I shudder and stop thinking about it because its so awful.
Really, these guys are the BEST.

I can not possibly recommend Mobile Mutts enough. I’ve trusted them to visit my cat while I’ve been away several times and I truly couldn’t ask for better cat sitters.
1. They are unbelievably accommodating. They respond to emails quickly and they don’t mind last-​minute sitting requests. Last time I went away they bent over backwards to get a set of keys before I left town. I’ve even emailed while I was away to ask to change schedule with almost no notice and they never bat an eye.
2. They are reliable. They come when they say they will and they’re always reachable. They even take in the mail and keep the plants alive. They have a great online scheduling system and they follow even the most annoying feeding and care instructions.
3. They care! They leave wonderful notes for every day they visit so you know what your furball has been up to while you’ve been gone, and they keep you updated on anything else you need to know along the way. I just love sitting down with the cat on my lap and reading all the notes they’ve left when I come home from a trip.
I haven’t had a single interaction with Mobile Mutts that has been anything but extremely positive. Thanks for being awesome!

Submitting just one more final review of Mobile Mutts, as we are unfortunately leaving their service area. Mobile Mutts has cared for our dog since she came home from ASPCA as a rescue pup. The level of customer service and tailored care they provide is absolutely top of the line. Affordable rates and personable staff make it clear the excellent service is driven by a sincere love of animals versus pedaling a premium service for profit. They are kind, responsive, efficient, pro-​active and talented creatives. Over the four years we’ve been lucky enough to use them on almost daily basis, they come to feel like partners in care giving more than hired hands, having helped us through various medical incidents and behavioral quirks. Cannot be beat.

Mobile Mutts is awesome! We needed visitors for our two cats for four days and I’m glad we decided to go with Mobile Mutts. When my husband and I came back after our trip, our cats seemed content, well rested and well fed. Mobile Mutts left notes for us about their behavior each day – the notes were both professional and fun, which made me feel that our cats were well cared for. When I met one of the staff members for the meet and greet, she was immediately friendly and loving towards my cats. It was comforting to know they were in safe, good hands when my husband and I were far away. I would definitely recommend Mobile Mutts’ services, as well as use them again myself. :)

They manage to be both loving and completely professional. It’s easy to use the online appointment and payment system, and I am always so happy for my dogs on the days they will get to visit with the very cool and extremely kind walker. We are always impressed and always grateful. Apparently they do free and discounted walks for foster dogs, that’s so lovely.

I have been a proud mobile mutts client for over 3 years (dog walking and dog sitting for my big squishy lovable pit mix, Winston) and 5 stars truly does not do them justice. Not only do I know Winston is in the greatest hands, they are incredibly flexible with my sometimes nutty work/​travel schedule. I’ve had to cancel/​schedule a lot of last minute walks and they are ridiculously accommodating. They make my life so much easier — always going above and beyond the call of duty (i.e. picking up/​dropping off keys when my dog is staying with friends — and walking him from different locations when needed). All the dogs in my building are a cute little pack now because I’ve convinced them to try Mobile Mutts… they are believers just like me now :) I can’t recommend them enough. Thanks guys!

Highly recommend!
I’ve used Mobile Mutts twice for cat sitting, and have been very pleased, especially since this is my first time using a company instead of friends. The notes left were kind and positive even though I have a «difficult» cat. They send an email update on the last visit, which I love. Scheduling and payment online is easy too. Rates are online as well.
If you’re able to leave your keys with MM, that would be best. My landlords won’t allow us to make a copy of the building door key, so every time I have to have the sitter drop by prior to my trip to get the keys (which is no charge, I just assume it’s a pain for them.)
UPDATE: I’ve used MM several times now for longer vacations. Leslie is so nice and writes sweet notes about my cat and gives her attention. The cat even let Leslie pet her, which is basically a miracle. On vacation, I emailed MM to get an update in the middle and they responded right away. I didn’t leave enough food for the last day (oops) and they contacted me and offered to buy food and charge my account. Top notch service, couldn’t be more pleased!

If I could give Mobile Mutts more than 5 stars I would. I have been a Mobile Mutts customer for a few years now, and I have never had a bad experience. I LOVE our dog walker, and have even considered not moving in fear of going too far outside of the Mobile Mutts service area.
I could not trust this company more. They have been wonderful in so many ways, and the process for scheduling/​canceling walks is so simple. i trust that my dog is safe, and well cared for everyday. They’re the best thing I’ve ever spent money on.