N Y C Two Way International

Liars do not work for them. Promised but can’t deliver, bs company, wasted all day if could give them zero I would

Tried to get to LGA. Driver was 30 minutes late, car was a beat up Camry with literal garbage in the trunk, argued over the phone and was rude during the ride. This was a corporate account. I am making sure that my coworkers avoid this company at all costs. Just take an Über or even a yellow cab. Hell, even walking would have been a more pleasant experience.

Good service until I was incorrectly overcharged $ 42 waiting fee 2 weeks after pickup. Customers shouldnt have to watch their credit card statement and follow up to challenge the charge. Skip this one.
Really a shame, as the day of service was great.

Harassing me and threatening to take me to small claims court for an unpaid bill — however I have never used them or even heard of them before.

The driver was courteous, arrived early, and had no trouble getting us to JFK. I’m giving 3 stars because with this company, I’m tired of ordering what should be a full size black-​car style executive sedan, and instead receiving a worn down commuter car. It’s happened twice for me with NYC2WAY. We got an older Avalon with stained fabric seats. It got us to the airport ok, but why should I go with these folks when Executive Transportation, or even 777‑7777 have offered me better cars. It would bother me less if it wasn’t for their website suggesting something much better than what we frequently receive.

I have used a number of car services for both business and personal trips and this is by far the most unprofessional and lousy car service out there.
On my most recent trip I booked a car to take me to JFK Airport through my American Express corporate account. The reservation was confirmed well in advance. On the day of my flight I did not hear anything from the car company. I waited until 15 minutes prior to my confirmed pick up time and called to make sure my car was still «on time.» I was told they were behind schedule and would not be able to honor my reservation. They didn’t even have the decency to call and let me know. They transferred my reservation to a different car service (New Haven Radio). I was then informed by NYC 2 Way that New Haven Radio would need 20 minutes to get to me. The car that pulled up was an old Camry. It did not look like a car service in any way. I would’ve actually been happier in the back of a NYC yellow cab because it would’ve been newer, cleaner and smelled better. By the time the driver pulled out of my buildings driveway I was already 45 minutes behind schedule to make my flight. The driver pulled to the side of the road and would not continue driving until he ran my credit card information. He did not have a machine to run my card and told me that we had to wait for his dispatcher to run the information… Now I am 60 minutes behind schedule so I told the driver to just drive and I will pay cash since I was desperate to make my flight… The driver did not take the FDR which caused me to ask why we were taking local roads… He informed me next that he needed gas and hoped I didn’t mind. What was I supposed to say? He stopped for gas in Harlem as I waited in the cold car while he paid cash for the gas… Finally we got back on the road and on the RFK bridge. The driver didn’t have EZ Pass which set us back again since we waited on the cash line. I guess I had high expectations. Why would I expect a car company in the tristate area to have EZ pass? Finally we got to the airport and I raced to make my flight. Thankfully I made my flight but I will never forgive this company for the unnecessary stress they caused me.
Please stay away from this car service! They are unreliable, incompetent and not worthy of anyone’s business.

Really uneducated staff that don’t pay attention.
I called for a car for 8am.
I get a car waiting outside at midnight, the night before.
Good job people.
I guess we won’t be using you for client gigs either.

I recently took this car service from my office to Laguardia. When I called to ask for a quote they told me that the car would be $ 41 plus tax and tip. When I got to the airport, the bill was over a $ 100 as they tacked on a bunch of fees that were never mentioned when I reserved the car. I will never use this service again and since my office has an account with this company, I will also make sure that no one that I reserve cars for in the office uses this service either.

N Y C Two Way International Car Service is the absolute worst. Their drivers are reckless, they drop reservations on a regular basis and in general have a poor grasp of client service. I’d suggest hitch-​hiking before calling them. At least then there’s a small chance you’ll get where you’re going safely.