Neergaard Pharmacies

Best part: OPEN 24h, EVEN THE PHARMACY. Second best part: all of the expensive, decadent all-​natural cruelty-​free beauty and cleaning products. Crabtree and Evelyn. Sigh. Thames. Welp. It all smells so good. Save that money Grandma gave you for your birthday to go hog wild here on pricey, delectable shampoos, conditioners, shaving balms, hand creams, and more.
ADDED BONUS: UPS access point in the back to the right of the pharmacy at the medical supplies counter. So you can have your packages delivered here… giving you a reason to come in and browse more floral, fruity fabulousness.
Local business! Love the family that owns it. Several of the male pharmacists are excellent; funny and courteous. Front register ladies are awesome, too.
Considered docking one star because of the one female pharmacist who is a wild card and seems to be inappropriately rude at times on the phone (to my doctor… to me…) and because they were subpar at figuring out how to get my prescription to me tonight. There is definitely room to improve, but I really do like this place.

These folks are the WORST for prescriptions. It takes forever. If it’s sent electronically they will claim they just received it and it would take an hour to fill when the prescription was sent two hours prior.

Garbage place told me 15 minutes after an hour they told me they didn’t have my prescription. I came at 11 pm no excuse to make me wait and not have it. Rude staff unwelcoming smelly environment. Wouldn’t recommend to my worst enemy

I don’t really understand the poor reviews for this place. The people that work there are nice and if they charge incorrectly– it is fixed quickly without any yelling. The pharmacists are great and will first tell you if your script is out of pocket, so that you can call your doctor and try to get one that is covered. Also, they are the ONLY pharmacy that seems to actually carry all my medications. The few times that they have been out, they have the meds ready the following day.

Really great pharmacy with friendly staff and a great selection of items. I have never had any issues getting prescriptions filled here and the pickup tends to go faster than at the other pharmacy nearby. They can help you out for slings and crutches and such too and I think you can get wheelchairs at this location as well.
They have a very random selection of European candies. They used to sell Balisto bars but stopped carrying them since I was the only one buying. They also have Fishermen’s Friends (move over Altoids).

Continues their rally as the worst of the worst pharmacies ever: I got a script at 9 am, and asked them to deliver it around the corner to my home. Put on hold numerous times, told it would arrive between 10 and 12, called back when noon went by, I’ve been on hold for 10 minutes, have no idea if they’ll ever get back to me. My doctor keeps on sending scripts to them; maybe I have to switch doctors…

The pharmacy staff and cashier could have been friendlier (although, the middle aged lady in the front that always says «baby», «sweetie», «love» and other cutesie names is nice). Their security guard walking through isles and watching people like hawk is a bit uncomfortable. I would not dare to steal anything, so I take offence to is.
All that aside, the selection of product in this pharmacy/​supplies store is unbelievable. You get a range of legit luxury European brands, old school (nowhere to be found but work the best) products, and interesting finds here. Prices are not too bad either, considering that the store is filled with French, German, Italian, and Swiss made products. I love it!

I’ve been coming here for 30+ years, I’ve also never had a prescription filled here, I’ve always came here for last minute gifts, nail polish, and boutique type items that aren’t sold in rite aid. The ladies who work here are so helpful, especially when you need a last minute gift for a friend, teacher, husband. They have a great variety of products, some expensive like $ 40 candles. You can also find a great range of perfume, like Chanel chance. My husband likes the jack black products, and they have it here, which is better than going to nordstroms, I also use only Lancôme products, they have that at the seventh avenue location, and it cost the same price as Macy’s. The ladies at the front will also wrap your products for free, which is great for the last minute gift! You would be very surprised what you find here.
I wouldn’t come for regular products like shampoo, toilet paper, paper towels, they are more expensive than cvs or rite aid.
Also they are open 24 hours!

Their selection of baby and child-​friendly OTC medicines is the best in the neighborhood. They also have a pretty good selection of baby gear on the 2^nd floor — and some on the first as well. I wish I would have looked here before thinking I needed to order something from Amazon or go into Manhattan — I do now! My only complaint is that the staff is inconsistent in how helpful or incompetent/​rude they are. Otherwise, I love this place.

I’m honestly just amazed that I can get a prescription filled ²⁴⁄₇ and that’s very important to me. Plus they have everything you need and then everything you don’t need– luxury items, candles, and just gorgeous things. Everyone has been very friendly when I went in. But I have health problems and knowing I can get a prescription filled any time of the day is such a comfort.

The Medical Supplies staff was so rude and unhelpful. I tried to order a breast pump here through insurance and had a bad experience dealing with their staff. I had several insurance questions and was very rushed over the phone and treated as though they were stupid questions. I never got my questions answered and ended up taking my business elsewhere and am very happy with my decision.

Poor experience.
I went there one day and asked about balloons for a birthday party. They looked like they have a large selection of balloons. I need to order a bunch for my son’s birthday party and I also need to pick up the balloons at a certain time. I made arrangements with the girl who said she will be working the next day (the day I need the balloons). she promised me she will be there and she will help me out. I was so grateful.
what happens the next morning… NO SHOW. I waited 25 min and no one could get in touch with her. I was late to my son’s party, I had no balloons… I had to scramble around the neighborhood to find balloons.
Thanks…for nothing.
This review is for their toys/​balloons dept. I have NO idea how they run the other depts. in the store and I won’t know because I won’t be going there for those services.

HORRIBLE. This is my 4^th time attempting to pick up my prescription where they have given me zero answers and awful service. So frustrated. DO NOT GO.

Was here at midnight on a Saturday night getting an EpiPen for my daughter. Oh, my, goodness… the riff raff that was in there. It was surreal. I thought John Quinones was going to walk out at any minute. The night shift should get paid time and a half and someone should make a reality TV show here. The reason for the five stars is because the entire staff at the pharmacy (with the exception of the actual pharmacist who was a little curt) was seriously amazing. They showed the patience and assertiveness of the counter people on Parking Wars while also being rather polite. I couldn’t find my insurance information and they patiently worked with me until I figured things out. In the end, I almost paid $ 600+ out of pocket and ended up paying only a $ 25 co-​pay. I give serious props to this group of individuals.

Almost always a long wait for prescriptions, rude on the phone. You generally get the vibe that most of the staff hate being there and are both bored/​exhausted at once. Extra fun is the other customers, who have just cut in front of me in line more than once (with no comment from behind the counter). I usually like to opt for local businesses and this place is close to my apt, but I’m done. Switching over to CVS.

A unique store with more to offer than any of the large chains. Best selection of products I’ve seen anywhere.
Love it!

The pharmacy comments are pretty much on the money, but DO NOT disregard the rest of this amazing drugstore! Reminiscent of Zitomer, they stock some of the more difficult to find and interesting products that you could imagine! Prices are not unreasonable — 12.00 for Marvis toothpaste, for example. Definitely worth a perusal while waiting forever and a day to pick up any prescriptions! They have a really well stocked line of caldrea EVERYTHING!

The pharmacy stocks products that other pharmacies usually have to order so I give them credit for that.
Otherwise, this place is the worst! I wanted to love it because of their extensive line of beauty products. BUT there are creepy guys that follow you around and stare at you like you are a confirmed shop lifter and they are protecting the Crown Jewels! The women behind the counter are rude and hard sell.
I was looking at a bottle of moisturizer and this woman actually took it from my hands and said it would be waiting for me when I checked out. As I looked at other products while waiting the 40+ minutes for my prescription, she approached me every time I looked at something for more than 3 minutes with such a hard sell attitude — worse than a makeup counter at Macy’s! A real turn-​off.
I don’t like this place — the Neergaard on 7^th Avenue is MUCH better but not as extensive a selection and the pharmacy is tiny but you don’t feel uncomfortable shopping there!

Rude, disorganized and impossibly long wait times for the prescriptions. Trying to support local but this place embodies all that is wrong with small retail.

This review is actually for their toy store on the 2^nd floor. They have an excellent collection of toys from many genres for all ages. Found a tiny Lego Millennium Falcon I never knew existed. $ 10.99 would replace my fix for the $ 240 version. If you’re lucky I think you might actually find something rare in here.