New York State Department of Labor

I wish there was an option to leave ZERO stars for this 250 Schermerhorn Street Workforce location. Please consider this review a ZERO star review.
Sadly, this is the first negative review I’ve had to write on Unilocal. It’s one that I feel should be said, as I don’t want someone else in need to endure what I had to go through in my experience.
Having recently suffered a sexual and abusive attack, I was in need of assistance and information to help with a resulting benefits stall. I was advised by the «we’ll do anything to not help you» NYC Labor Department to contact this Brooklyn location. Little did I know that the NYC Labor Department was handing me off to what can only be considered the depths of Hell.
I wasn’t even 5 seconds into my kind introduction on the phone when I was rudely and abruptly cut off by a female who quite obviously despises her job, life and me. I have worked in a Customer Support role before, so I can empathize with the frustration that can occur from repetitive calls for help. However, there is absolutely no excuse for what followed on her side.
When attempting to explain my situation, as it was a bit out of the ordinary due to its nature (as I mentioned, I was sexually and physically attacked)…I was again rudely cut off. I realized that this woman was not going to be of any help. Instead of pondering how she even has a job, I kindly asked if there was another representative of her company that I could speak with who could help me or listen. She told me there was no one above her, which was clearly a lie.
The world is unfair, but not to the point where I’m led to believe a Workforce location would hire such a VAPID, BROODING BEAST of a woman… and then place her in any position of high authority. No… I can’t believe our world has gone that corrupt. Instead of imploring her to do her job, I realized that would be the same as banging my head against a brick wall. In conclusion, I didn’t get any of my questions answered and was left feeling quite awful and disrespected.
I can assure you I will do everything in my power to find out who this woman is and report her so that she cannot project her inner lack of self-​worth onto anyone else in need of assistance. She may have gotten away with it in the past — but not with Adam. Overall horrible F-​rating experience. Please never use this location as any sort of a resource unless you want to lose faith in humanity.