Norman B Day, MD, FACS

Dr Day is an arrogant and indifferent practitioner. He has terrible bedside manner. I had my reservations after meeting with him for a consultation and debated on not returning for a procedure. I felt like because I had already spent the time meeting with him I would just have the appointment there.
When I showed up for my appointment his receptionist informed me that I had to use cash (instead of my flex healthcare card bc their machines were down) for my copay.
I requested being billed. She said she would have to check with Dr. Day bc he would have the final say.
When she returned she told me Dr. Day wanted my copay up front and if I did not pay it (bc their machines were down) I would have to reschedule my appointment for when their machines were working or go to an ATM and pay cash. I questioned the receptionist about this policy (I don’t understand why you can’t just bill me?) to which Dr. Day shouted out of his office in a rude tone while throwing up his hands, «the Internet is down!»
Because I had my reservations about him in the first place, I decided to take his rudeness as a sign that he should not be doing delicate work to my FACE and I wasn’t comfortable being in a vulnerable situation with him.
Also, I feel like the response to downed credit card machines is not to tell your patients they need to withdraw cash to keep your appointment but to work with a billing plan. I’m sorry but don’t doctors bill patients ALL THE TIME?
There are plenty of other doctors in this town! This one was not for me.