Ocean Nails and Spa

I wish I can give this place no stars. Went here about 2 weeks ago, I wanted my acryilic nails taken off. The bald man told me to take a seat and he came over with regular nail clippers, a metro card and a tool to yank and break my acryilic nails. If im coming to a NAIL SALON why would I pay for someone to use a METRO CARD to take my nails off!!! He continued when i kept cringing in my seat at the pain, refusing to stop since the acryillic was «loose» on my nails.
He took my acryilic nail off my pinkie and broke my real nail. He blamed my previous nail guy for the broken nail and claimed it was already broken. Uhm, no. I would have felt it if my nail was broken! Moron!!! And that was when i was really freaking annoyed and asked for my nails to get soaked, he fought back saying my nails were already loose and said he wanted to continue using the metro card. Are you serious?!! Ridiculous. My acryillic nail came off and now its hurt even more! Thanks jack a**.

Love John and his customer service. I like this place, it’s clean and cheap. Most of the workers are fast and good. They also have a large variety of polishes.

The worst nail place! Came in to soak off my tips, the owner told me they’re too week to soak off so instead he started ripping them off with my own nails. I asked him to stop but he kept on telling me they need to come off. He ripped half my nails off the nail bed. This is the worst place ever…

I just needed a pedicure and I come in, the Chinese guy said give me a few minutes, okay so anyway to make story short, the girl was very rough and cut my little pinky toes in two places where the cuticle is. I didn’t realize until at the end when she wiped my feet with alcohol and it burned like hell… On top of it she doesn’t speak any english. And she tells me that I wear tight shoes. Which is not true. I know I don’t wear no tight shoes … On top of it they charged me $ 17 on my card…
Doesn’t know how to do nails then don’t do them!!!

Easily one of my favorite nail salons and definitely the best salon in the area. First off, MAKE AN APPOINTMENT. This salon is always jam packed pretty much ²⁴⁄₇ so just call ahead to make an appointment and you’ll be set.
The reason I love this salon so much is that you really get quality everytime you come here. The staff works very intently every time and tends to whatever you may need. They always have positive attitudes and are so pleasant to be around even when some of the customers are disrespectful. The owner, John, is very sweet and accommodating and always looking out for everyone that comes in. The madi-​pedis and other services are well priced (pretty much like everything else in the area and way less than in the city) and worth it!
Additionally, this salon ensures sanitary conditions, which you can visibly see (i.e. the plastic liners for pedicure tubs as other had mentioned).
Love, love this place! No complaints.

This place does not even deserve one star. It only gets a star for using disposable liners.
I had an appointment today for a manicure. The lady cut me FOuR times and I was bleeding for about 20 min on one nail.
I gave her the benefit of the doubt. The nail polish that I selected was old and the brush was bad. I encouraged her to change the brush but she assured me that she will fix it. My polish was uneven, with streaks.
The manager saw all of this as it was happening and said that it will be fixed. I waited patiently for someone to fix it and then they wanted to charge me $ 2. This is not about the money. It is about the principle. You don’t charge a customer $ 2 to change polish for a very poor job.
I was very disappointed with my experience and how unprofessionally my situation was handled. This salon is all about getting people in and out and does not care about the customer satisfaction.
I kindly asked that they took my nail polish off and I left.
Stay away from this place!

I went in to get gel tips done. Holy crap… What a mess. Every single nail had little bubbles underneath the nail, almost every nail was a slightly different shape/​size and the outlines were messy and jagged. When i showed this to the manager of the place he told me to come back the next day so the same girl who messed it up can then fix it. When i asked to book an appointment with someone else he told me its all busy. Never before had seen such a mess made of my nails. Not to mention i was pretty much bleeding by the time she finished.

Love this place!
Have been going here since a month after they opened. I even got my wife to switch from her current salon that she had been going to for years at the time. And we have been going here ever since I would say it’s been 4 years already. Give or take.
The prices are as fair as they get the staff is super friendly and the owner john is very hands on with the business, employees and the clients.
He keeps the place super clean and they even use one time liners for the pedicures which is key for those people who know what that protects from.
In my few years of going I would say I only had 2 or so times that I wasn’t extremely satisfied !!!

I’m adding a little bit into this review because a very smart woman told me that I should specify in more detail why this disgusting place got 1-​star in my book.
When I came to do tips, 3 people worked on my nails… One woman started to work on me, then sat me back on the waiting area couch with sticky gluey fingers and dusty nails. Then about 15 mins later her friend, who was talking smack the whole time I was there…(ill be the first to say this doesn’t happen but you know when you just KNOW they’re talking about YOU?) anyway she «finished me» never asked me what I wanted done, every time I asked she rolled her eyes and turned to say something to the first woman. This was particularly annoying as when I get the one chance every two months to do something nice and relaxing, this is what happened. Needless to say they both INSISTED I do a top coat for an extra $ 5 because «den it wirr be mo’ shiny»… More money??? No thanks… I’m done with this place. They also charged me extra for using a credit card and didn’t tell me… After which they wouldn’t stop following me around with the merchant copy receipt wondering about the tip as I went from woman to woman to eventually drying station in which I finally got peace and quiet.
I did end up going back to give this place one more chance. This time I brought my own tools (file, cuticle pusher, cuticle cutter, etc — i literally walked in with a little makeup bag full of all the possible tools) because I just didn’t see the standard of cleanliness that I’m used to elsewhere. I called ahead and came on time. I still ended up waiting in the pedicure chair for about 10 minutes before anyone even greeted me. The woman doing my feet was in a rush and hurt me TWICE! The second time I was in excruciating pain almost to the point of crying! I asked the owner for a cup of water, which he DID bring, so that helped me calm down but it didn’t make me any happier about the situation. I SHOULD have left, but I typically give people another chance. The owner SHOULD have footed the bill, but he could care less about me, it was about the money. Since then I DEFINITELY make sure not to go there any more. There are much better spots where people treat you nicely and it is a relaxing environment where you don’t feel like you’re on canal street during rush hour.
Never again OCEAN NAILS!!!

I beg you! Don’t do go here! Trust me
I’ve been going to this place off and on for over a year and I always had issues with this place. I’ve always gave this place a chance until today. Now I’m in the ER ready to get my finger nail removed after receiving a acrylic. One of the workers filed my nails (to the point of cutting my skin) and applied the acrylic & caused an infection leading me to the hospital.
First off, I’d like to say that the place is very clean & the guy that works there (the owner I think) seems to be a sweetheart! But those non English speaking workers are rushy, rushy, disrespectful & impatient! They speak a whole lot of junk in their language coming from a person that knows a lot mandarin. They will try to pressure you into spending more money which I hate. They will apply more services without you knowing such as (UV gels ETC) & it’s happened to me. Please. Reconsider. I’ll never ever go back to this place again.

Ocean Nails and I have been going steady for over a year now.
We see each other every Friday afternoon for a little, very well needed pampering.
I always call around an hour or two in advance for an appointment, and i get in without any issues. Walk ins are definitely accepted and usually not a problem to get in. But I don’t like to take the chance of having to wait 5 – 10 minutes that I really don’t have. So that is the only reason I call.
I’m always getting either a manicure and pedicure ($ 20), otherwise, I get a color gel manicure with a pedicure ($ 40). Amazing prices for literally one of the best nail salons in Brooklyn.
&
THESE ARE A FEW OF MY FAVORITE THINGS:
— they use these plastic liners for they pedicure tubs. They are fresh for each person, so you don’t need to fear any contamination.
–they don’t sanitize in stupid uv light machines that do nothing, but in really expensive industrial steamers that you find a dentist cleaning his tools with. LOVE THIS. This really is the mark of a fine salon.
— The owner/​manager, John, really makes an efforts to get to know all of his customers and make sure they leave with a smile on their face. He talks to you, helps you with your coat, puts on your shoes for you, and asks if you enjoyed your experience. Great management! One of the first impressions made on me, and it stuck!
–well staffed, over 20 girls = less wait time. 7 pedicure chairs, and i think 10 – 12 manicure stations, 6 drying stations.
I LOVE OCEAN NAILS!

It would be nice if i could write a review and actually mention the quality of the manicure! however, i showed up (and i understand that there is a wait due to the holiday season). However, we were told that it would be about 30 minutes, 30 minutes later — they kept taking people who came ahead of us, some had apts others didn’t. When we politely asked how much longer, he said there is one person ahead of you, this happened at least 3 times (and at one point there were all of a sudden multiple people ahead of us). After waiting for almost an hour, i politely said bye to my friend, and walked out.

In this area, everyone wants to take advantage of Russian’s ladies money. I dont even know where there is a place not to go for a nail salon. All I know at 8:30PM, as I am rushing to get ready to go on a date, I realize I really need to do my nails. The place closes at 9 and I was grateful that they took me in. Thank you Chinese Lady! She did a wonderful job on my manicure.
Because of this incident, I will definitely be coming back for more.

I have been going to this salon since it opened about 1 year ago, and can’t imagine going anywhere else. It’s new, it’s super clean, and the customer service is unlike what you usually get at a Brighton Beach nail salon.
The salon is well-​staffed, so there is no waiting time. Everyone is professional, well-​skilled, and always smiling; they make sure you have a great experience at the salon.
I always leave the salon relaxed and rested!