Oliva’s Refrigeration Svc

I don’t understand the bad reviews. They came to me on time and were quick and reasonable. I’d use these guys any day!

Thought this place was great originally – my fridge broke, they brought me two to choose from, put the new one in, took the old one away – perfect New York solution. $ 250. However, it is just over one year later and the refurb they gave me as failed completely and cannot be repaired. Their warranty is only 3 months, so I’m screwed. $ 250 is steep for only one year of refrigerator service!

My landlord told me to call these people when my oven broke 2 days before a dinner party, because I guess this is who he has a deal that they’ll bill him for their work in his bldg’s.
I asked for them to come after 3:30 on friday. I waited and waited, spoke to them twice trying to get an update, got zero straight answers, was abruptly hung up on as soon as he had my phone #, and when I called again at 7 I got «we’ll have to come tomorrow»…told him it would HAVE to be before 1.
Call at 12:40 to see where the guy is, he tells me he’ll be there before 4. I told him that wasn’t acceptable, he had agreed to come before 1 and afterwards is really screwing me over for this dinner party, at which time he bumped it down to «before 3»…you’re not helping, bro.
Not professional in communication or organization, and have wasted more of my time than any other repair service I’ve ever encountered (partly due to the poor communication).