Pamela Lawton, Occupational Therapist

I’m not sure why the other review here was so negative… My experience at this office was VERY different .
I went for Therapy here about 40 – 50 times after having Surgery on the Ulnar Nerve in my Left Arm. The office (50 Court Street, Downtown BK) actually felt super-​clean, and there was no rushing me in and out like the previous reviewer had said.
I felt that the Receptionist, Therapists, and Pamela were all courteous and helpful. The atmosphere was good, and it almost felt like my fellow ‘patients’ and I were becoming friends in the Therapy room while receiving therapy simultaneously.
The women providing the Therapy were professional, and helped answer a lot of questions that my Surgeon had actually failed to provide. They massaged my ‘kinda gross’, healing scars without a wince or complaint… and it always felt that they knew what they were doing. The Receptionist was actually very, very nice.
I’m not saying that this is a magical wonderland or anything… it’s physical therapy. But I do think that the previous reviewer did this practice an injustice with such a negative description. I felt that this was a very good place to heal, and have no reservations recommending it to fellow Brooklynites looking for Occupational Therapy.

I should have known something was awry when I walked in and saw a hole in the wall and a coat rack being held up by tape. Having booked an appt. over the phone, I was immediately annoyed by the receptionist who was even worse in person… really short with me and abrasive personality — cutting into your sentences etc.
I had a hand full of visits and I always was seen much later than my scheduled appt. — the care and attention to detail was really poor. Crowded and rushed experience each visit, having gone somewhere else since, I have to say the level of care and treatment was really sub-​par at best.