Petco

I love this place. You can go in there with any question and they will be able to answer you to the best of their ability. The employees are very knowledgeable and patient.

Grooming by Juneka. She has groomed my dog twice now and she is the best groomer I have been to. Was reluctant to go to Petco but now I have to say she is the best of all groomers I have ever used. She is very personable and just great with my dog. I would never go to anyone else!!!

This review is specifically for Nicholas the groomer. Nicholas groomed our puppies Bella and Bembesito such that they looked like rockstars! Bella a Yorkie, and Bembesito a Havanese have medium length coats that need a lot of care. They came back looking so gorgeous and lovely and smelled AMAZING. Even though I called last minute, he accomodated them and he even threw in a facial. I used to go to Puppy Paradise because it was a bit cheaper (everything for me is double with two puppies), but I will pay the $ 10 additional for each dog at Petco. Keep up the great work Nicholas and thanks for caring for our pups like they are your own!

I came in today to bring my work dog to get groomed. I met with an employee named Juneka and she was very friendly and upbeat. I was told to come back in two hours and I left my number. A little less than two hours later I receive a call from her letting me know that Bridgette (my work dog) had fleas! I almost panicked but she calmed me down by explaining the treatment options and answered a million of my questions. I came in to pick up the dog and I was relieved to see that the flea bath worked well and Juneka explained everything again and put my mind to ease. I was able to purchase frontline and my problem will be solved! Also it’s great that she truly is an animal lover, you can tell right away when she interacts with the animals. I’m very observant! Will definitely be returning back!

I’m trying extremely hard to rate this store, but I’m still setting here waiting for our yorkie to be groomed. We entered the store at 10:00 am, and it’s now 3:55pm. The young lady that we encountered this morning was so rude I can’t began to tell anyone our blood pressure level. The only thing I can say is that I will never set foot in another petco in any part of the world. I now can rate petco, 0. Tried to post without a star, so here your star. Please remember I’m selecting a star because I have to in order to post

I recently had my dog groomed at their grooming salon and I absolutely loved the way he came out. The groomers name was Tanika I believe and she did an excellent job with my baby. He was very happy once he was done. He’s mixed with a poodle so she gave him a cut that wasn’t feminine and had him looking like a brand new dog (in a good way though).

There’s no reason to give this place anything less than 5 stars. They offer a wide variety of doggy treats/​supplies. I bring my dog here with me all the time! The only problem would be that it’s messy sometimes…
Just recently, I’ve bought 2 chameleons and the starter kit. The worker who helped me seemed very nice and knowledgeable. He and two other guys working at the time gave me the impression that they really care for the animals there.
Staff here are super friendly and know what they’re doing!!!****

I love this location for the proximity its 2 blocks away from my house.
The staff is very helpful and mind you love helping if asked. The general manager sunshine is always around to answer any questions you might have.
Ashley is super friendly, Skye fell on love with her instantaneously.
If your dog is in need of some grooming and spa treatment, janica is the sweetest and most patient groomer. She took my frightened dog and worked her way. I absolutely recommend you go to janica

I am a fan of this particular location. I recently made a visit for dog food. To be honest I would normally shot online since it can get pricey. Luck was on my side because there was a sale on the dog brand of my choice (I will not disclose the dog food brand since I’m not being sponsored! hahahaa). There is also a pet groomer on site. Anyway it’s a cool spot for your pet grooming and pet product needs!

I love Juneka! She’s the best with grooming my dog.
All the groomers are loving and caring to all the dogs that come in. Every single time I’ve been there I have witness those most important qualities in them.

Janica — I think that’s her name — helped us in grooming. SHE IS AWESOME! Very knowledgeable about do’s and don’t’s for your dog. She was so helpful and really showed that she cared about our dog. She came into the food isle with us after she groomed our dog and showed us the best food to try, since it seemed as though our dog had allergies. Shes the best! The man at the register was also VERY nice and friendly. I’m happy with this Petco… DEFINITELY BETTER THAN PETSMART

Lousy store. Very bad inventory display and control. But super friendly staff. Would probably go again.

I’ll never go back. The service is unprofessional… It’s always an issue with the scheduled appointment or the luv my pet vaccine paperwork. My dog doesn’t seem to like them very much either.

We are currently transitioning to an independent groomer and online ordering. The prices are okayyyy if you are in a pinch but the staff is lacking. How can you tell me you don’t carry an item that is sitting on the shelf behind you? How can you tell me the wrong total when the cash register is ringing up for you? Why do I have to keep taking pictures of the prices on the shelf because it is wrong in your system? Why are there only two person and the other person keeps disappearing in the back? Who is the manager and why can you never speak to one?
The mom and pop’s pet stores in the are should really give Petco an award since they are keeping them in business by being so incompetent.
And do not get me started about Jane LaRosa, the groomer. She smells like an ashtray everytime even though we tell her our dog is on medication for allergies especially cigarette smoke. She complains about a whining dog (part of your job, really I can’t sympathize too much.) She is very rude and main reason I never tip her. The day I learn to groom my dog besides wash and blow dry is the last time I bring them back.
The last time I was there the cashier rang me up wrong. The line was long I didn’t notice so I was a bit shocked when Jane takes my receipt and starts to walk back to the cashier. All subsequent request for her, the manager and the cashier to tell me what was wrong was basically ignored until they then tell me to swipe my card for an additional $ 32. When I refuse the cashier gave me some half-​assed story. When I checked the math (based on the initial grooming receipt) I only had to pay 16.
I can’t deal with this place and I won’t!

A good selection at decent prices. There is always a wait however at checkout –no matter how small the line is. Cashiers need to be aware when people are waiting it is no time to sign people up for the Petco Pals card.

It’s your average Petco. Nothing spectacular. I go here to buy cat litter only. I buy the food somewhere else because it’s cheaper. The staff is hit or miss.

Lately I go to Petco only occasionally, for cat litter and certain cat food brands or flavors that aren’t available at my preferred stores, Bargain Bow-​Wow and Animal Pantry. This Petco location is average. I find the location and parking lot convenient.

The staff here is very inconsistent with their quality of service. Sometimes you get off the wall service and other times you get the «we dont carry that» while it’s on the shelf in the next aisle.
Prices are very expensive especially when it comes you their brand which is weird.
The up side is the products are top notch and you have an unlimited time to return anything you dont like. (cash and card here as well)

This petco is not great as far as their pet supply variety. As a pet store they do not work…
BUT LISTEN WHEN I SAY THEIR GROOMING STATION IS (*****)GREAT!!!
I take my dog here for grooming all the time and while there is one older woman who works here that i can not stand but there is also a young blond woman who i adore. she dose a great job and my dog loves her. also this petco has luv my pets come in from time to time. luv my pets is a non profit orgnization that offers great vet services for cheap including vaccinations, boosters, heart worm check, float tests, and $ 5 rabies shots every February. lots of Petco’s around the country invite luv my pets to do this but this is the only one in nyc that holds this event on Saturdays, and with work and school and all the other things life demands who can really make it before 10am on a Wednesday, or Tuesday.
All in all this place is not a great pet store but it has its high point which make up for their poor selection and mediocre space

I’m kind of torn about this Petco. If the drive to the store didn’t raise my blood pressure, I might give it another star. It’s just such a pain in the ass to get there! It does have a parking lot (shared w/​BK).
The store itself is fine. We had a really nice cashier. I give him 5 stars! His managers, however, had to come and process our return. They were kind of miz and seemed totally inconvenienced. The store was pretty clean. Not well stocked though.
I’ll probably just buy stuff online from now on.