Rite Aid

Honestly I’m not sure what the issue here is but their loss prevention % must be high. First of all the employees really don’t want to be there at all. I get you may have a bad day but you work with the public??? Stop being lazy and disgruntle to people who just want there shit and go.
2^nd never enough cashiers and the one they leave in the front is slow ass chocolate pudding!!! smh
3^rd shelves are hardly every stocked those stock binds are all over the place with the stock still in them and the employees always seem frustrated when you asked them to help you find something… like what the heck are you doing anyway chillldddd lazy bunch of folks… its RITE AD no wonder fast food rejected you (that’s mean) sorry!!! Just my frustration
I live close and when I moved i thought YES!!! But now I’m like no wonder Duane Reade is NYC favorite!!! PLEASE DO BETTER!!!

Pharmacist won’t pick up phone when you call; extremely long line; inattentive staff.

Every time I go to this location I wound up pissed off. Over the weekend I dealt with a cashier who was more into discussing Halloween candy with her coworkers than paying attention to what she was doing. She had the attention span of an ant and when I didn’t receive my receipt I had to get her to focus on finding it. First she told me it was in the bag which it wasn’t (I had to tell her this twice) so she looked on the floor and then on the counter where there was a receipt but after reading it she crumbled it up and said it wasn’t mine. I had to get her to focus again and ask for the receipt for a third time. She looked around and then took another look at the crumpled receipt and realized that it was mine, at which point she flattened it out, gave it to me and then went back to discussing Halloween candy. I waited for an apology but didn’t get one. It took all of my strength not to tell her off, she clearly needs some vitamins and reading remediation.
What irks me the most are the people who work at the pharmacy. One of my meds needed to be pre-​authorized so I called my doctor. Two days later the medication was authorized, but the pharmacy said that it actually was not authorized. After calling my insurance I found out that it was authorized and that the pharmacy either got the wrong info or lied. I called the pharmacy back to tell them this and the person I spoke to got frustrated and said that she ‘can’t spend all day going back and forth’ with my insurance. I called my doctor who faxed over the authorization to the pharmacy and then called the pharmacy and they finally said my medication was ready for pick up. Of course there was no apology.
The moral of the story is don’t bother with this location if you have an alternative or you are in a crunch.

This place is pretty average. It is open 24 hours but the problem is that they don’t have the things I need in stock. They don’t even have the magazines I want. This is a rite aid I have passed many times and now I know why.

Co workers help on this store are pointless
Every answer is only what u see without even asking others or check so guess the logo here is to ignore customers n play soca music on their phone smh… wow…i mean they have people that really needs a job instead of those no good for just stand around workers

This is another store that received it’s «Up and Coming neighborhood» remodel so structurally speaking the place looks nice and is generally well stocked.
However my biggest frustration with this store is the service. EVERYTIME I go in there there is a line of at least 6 – 7 people and always 1 cashier. They are forever understaffed at the register. Which is annoying because they also do not have a self check out like CVS so what may have only been a 5 minute run turns into a 15 – 20 outing.
My suggestion is they work on that because otherwise it is a nice store.

This is the closest Rite aid to my house and is very easy to get to, being that it’s less than a 10 minute walk. They usually have everything I need, and I also get my prescriptions done here as well.
I give this place two stars because on TWO occasions, they have said that they have called my prescriptions in to the doctor to get refilled, when in reality, they never did. I am a Type 1 Diabetic and my prescriptions are literally a matter of life and death. They have flat out lied and said they couldn’t refill because they were still waiting for a response, when in reality, they never called. I don’t know which a one of the techs have done this, but it is quite infuriating. The techs are almost always pleasant and nice to me, but it gives me anxiety knowing that one of them has been literally close to killing me.
With that being said, since this is the closest one to my house, I will continue to go there, but something needs to be done about this problem at the pharmacy.

The only reason that I give this place 2 stars versus 0 stars is the fact that in a bind late, late at night, this place is open.
Buuuuut, that is the only positive thing I can say about this place (other than they do have a parking lost so if you drive you don’t have to waster time looking for street parking). When you go there always check that the price you are charged is what it says in the flyer and/​or the shelf. The cashiers will give you attitude for sure, but it’s your right to ask them to double check the price. Afterall, you would have waited on line for 15 mins even if there are 6 people behind the counter and only two people ahead of you… don’t be afraid to ask.
Also I didnt know this but this place also takes recyclables (bottles) and they give you cash, versus Western Thief, uhm, I mean Beef which will give you a piece of paper you will surely lose before your can redeem for store credit.
Sigh…don’t let me talk about the Pharmacy. Pull up a seat and wait– even if you tried to save time by requesting for refills via phone. Sigh. Just wait. and wait. Always tell them you will wait, even if you decide to leave the store and pick up later. I just hope you dont have an emergency need for your meds.
I really wish I could be more positive about this Riteaid since it is in my neighborhood, but I can’t be false but I do wish this store improves.

Terrible rude service. There were literally 5 people behind the counter all milling around and none of them being helpful. I had an insurance issue and the staff literally had me walk from one window around to the other and then back again 4 times. They scream and holler over each other and took forever to get a simple prescription filled. I would never come here again as a patient, and as a prescriber, would never send a patient to deal with this. Headed back to independently owned and run Neergard, where the service is quick, thoughtful and kind… I mean, it’s not like people at a pharmacy might not feel good, right?!

This location is a real help to have in the neighborhood and as far as I know is the only drug store chain in several blocks. Its large, clean, and has a sort of wellness themed décor that I’ve not seen in other locations but really enjoy. The store is well laid out and has a great selection of brands, including some all-​natural, organic, and specialty items that are not always easy to find in this neighborhood. In addition to the standard makeup, toiletries, and first aid fare this location also has a nice large selection of grocery items and household supplies. Pleasant design, on site pharmacy, and open 24 hours, so you really can’t ask for more from a Rite Aid.
So why 3 stars then? I’m always have a pleasant shopping experience here, finding what I need with overall satisfaction– until I check out. The lines are long, the staff is generally incompetent, and all I ever see the manager doing is walking around in loops. I’ve been there a few times now with the line wrapping into the aisles and never seen the management try to help out or heaven forbid open another register. With better staffing, it’d be a 5 star review.