Shawn Yunayev, MD

Office: Clean
Doctor: knowledgeable
Staff: I’ve visited this office on more than one occasion and it seems as I continued going to this office the quality of the staff deteriorated. On my second to last visit of actually being in the office I had testing done for the HPV virus. Weeks later I was called and informed that I needed to come in for a follow up appointment so I took the day off from work (losing a day’s pay) and went into the office. Once there two patients who arrived after me were called. Once I realized I went to the front desk and asked why wasn’t I called. I was given an apology and called next. Once I went into the exam room. A young lady asked the basic questions of my last menstrual cycle and why I was here. I told her the staff called saying I needed to come in for another appointment. She excused herself to go check on that and came back with a blank face stating that I did not need an appointment that there was nothing to be done. I got dressed and left the office upset. The staff called me 5 minutes later to ask what the issue was and when I explained I was given another apology. Now after some time has passed I’m having issues so I scheduled an appointment to return to the office for an exam. I was called by his staff who informed me that the doctor would not be in the office for the day that I scheduled the appointment. I rescheduled to the following day. Within a couple minutes Victoria called me stating «after your last visit at the doctors we feel it’s best you go somewhere else» I was confused especially since the last incident that occurred was at the fault of his staff. I requested she explain the situation to me and she kept repeating the same excuse. I then asked her who was we and she said Dr. Yunayev as well as the staff. So I requested to speak to the doctor. I mean who wouldn’t want to understand why they are being banned from an establishment for something they weren’t at fault for. Victoria informed me that the doctor was not in the office but she will «let him know». I then asked her to clarify what exactly she will let the doctor know… whether it was that I requested he call me or that she was banning me from his office. Instead of continuing the conversation with me she hung the phone up in my ear. And let me tell you when I say hung the phone up… I truly mean HUNG IT UP. Directly in my ear. My advice stay clear of This office. Next Victoria might be slamming doors in your face. The staff obviously has no regard to human respect

let me just start by saying this is my first baby so of course I am super paranoid about everything… I searched forever trying to find doctor who had good reviews and when I found this one I was relieved. or so I had thought… now I am about 14 weeks along and had to hold off making an apt bcuz of issues with my insurance… two days befor my apt with him his office calls me to tell me that they WILL NOT see me bcuz I am over 13 weeks… I am absolutyyy discusted! never in my life have I heard of such a thing .how aweful to call a patient 2 days befor their apt to tell them that u will not see them bcuz they are «to pregnant» UNBELIVABLE your an obgyn isn’t that ur job? you should be ashameddd!!! I strongly recommend your find a doctor that isn’t so heartless its clear he doesn’t give a crap about mine or my babys health