Starrett City Dental Group

If I could give them 0 stars I would, they are so money hungry over here! Don’t fall for they infamous «you should take out your 4 wisdom teeth, or else your teeth will not be aligned properly». It’s all a lie, for each tooth they extracts its nearly $ 1,000. If anything find another dental office, the only thing I trust them for is teeth cleaning. Besides that I don’t go above and beyond a cleaning, and they front desk clerk is rude, she laughed at my name she couldn’t pronounce, I wanted to let her know about herself in the worse way but I decided to be the bigger person.

Went to this office once and they kept my insurance information and started charging my insurance for work I never got done. On top of that the doctor said I had four cavities when I went to get a second opinion the next week I was told I did not have any cavities

HORRIBLE!!! Don’t waste your time. I was a patient there for many years (at least 20 years). It used to be a great place to go. It is by far the worst dental office I have ever seen. I took my daughter there this week for a cleaning and check-​up. I happened to have things to do in the area, so I figured I would multi-​task. I waited TWO HOURS. When she was finally called into the back, they wanted to do X-​Rays. I told them absolutely not because she had a full panoramic X-​ray 6 months ago at an oral surgeons office (I informed them of my decline for X-​rays when I scheduled the appointment, and then again when I check in on the day of the appointment). I also informed them that I had a copy of the panoramic X-​ray for their viewing. Finally, they understood my demand and told me to wait in the waiting area for the hygienist. (More waiting). Finally she was called to see the hygienist. Everyone seemed so upset that she didn’t take X-​rays. The doctor (Dr Nancy) stormed into the room. With an attitude, she said, «Let me take a look you did want to see me too right?» She looked into her mouth for exactly 2 minutes. WOW, what a lightening speed oral exam that was and she charged the insurance company for a full exam.
What a waste of time, energy and money! BEWARE, don’t let the same thing happen to you. There are so many other qualified dentist who will go above and beyond to please their patients. I would take my worst enemy to that facility!

OMG This place was horrific! I was desperate and needed emergency appointment for aching tooth. The young lady at the front desk that checked insurance was rude, abrupt and very insensitive. To make matter worst I asked to use the restroom to learned that both were out of order. (I was told both bathrooms have been out of order for several weeks) The receptionist told me there was another restroom inside. Well… That bathroom was smelling, no latch on the door and no lights!!! When I inquired about the lights in the bathroom I was told by nurse asst «I don’t think there are any lights in there» I was horrified! I immediately grabbed back my insurance card and left the place as fast as I could. Having visited the place several years ago I was not prepared to the decline! The waiting area was dark, dingy and dirty looking The flat screen TV was left off as the room full of customers waited in the dark. This place should be reported to the Board of Health. I think that’s my next step. SHAMEFULL!!!

Not a fan. Attended here when I was younger. However, it’s definitely not what it use to be at all.