StorageMart

Trying this place out for the first time. So far so good. David was very professional and courteous– and covered what I need to know and need to do. Smooth in and out. Thanks David!

This storage facility is very clean with four bays for easy parking, unloading and loading. It is near Bed Sty, Clinton Hill and the BQE.
The staff is helpful ask for Gallia for expert assistance.
One blessing is a clean bathroom for customer use.

Deceitful and disgusting… I’d give them negative Stars if I could. Rented a unit from them for years and had to evacuate immediately due to major rodent infestation. After discussing with management, they said they’d offer me compensation for damages, of which were extensive (I provided photos and even had the onsite manager come and see for himself).
After moving out I provided all the necessary documentation but then never heard a reply. They completely ignored all further communication and denied any compensation. Yes — I could go into further detail about my home owners/​insurance coverage versus their insurance coverage, but the bottom line is they reneged on our agreement and that’s just bad customer service.
This place is a dump. Save your time, money, frustration, family heirlooms and go somewhere else.

My suggestion is DO NOT STORE YOUR BELONGINGS HERE! Why not? They do not have cameras in every hallway or stairwells, only by elevators. My lock was shimmied open and my computer was stolen. The corporate headquarters says they are not responsible because it doesn’t look like a forced break in: no broken lock or damage to the door. Even the police report says the lock was most likely shimmied. I looked on youtube to see how that is done and there are several videos by high school kids who show how to make a shim tool out of a soda can. Since there are no camera’s it can’t be proven either way. Why did someone choose my locker in particular? I looked around and saw that I am the only one that had a combination lock on the floor. However, when I moved in, I showed it to the employee who showed me the space and he told me that lock would be fine. He even watched me lock the door securely. This place is NOT SAFE and the corporate headquarters treats me with no respect and acts like I’m the one who is doing something wrong.

Extremely cheap storage. Buy insurance if you are worried about your stuff. My friend moved here on a whim and needed quick and efficient storage space. I helped her with her move and it was done so fast. They offered us a great large space and we had no problems getting in and out of the unit. The customer service here is wonderful too. Been storing here for a couple weeks and everything seems fine.

This place is terrible. The service is not good and the policies are very shady. My bill was two months past due and instead of calling they gave me fees that tripled my bill. If you plan to store here just put all of your stuff straight into the dumpster. I met another guy that stored 1000’s of dollars in artwork here and all his stuff got wet and ruined but there was nothing storage mart would do about it.

What ever you do do not use this place. Not only did they cut the lock off my unit to get stuff out of it but they kept using my credit card number to charge things at target. I know it was them because I used a card that they only had. Beware of this place I would not trust them.