The Home Depot

The shittiest customer service I have encountered in a very long time. I went to get a planter and some potting soil. Since gardening and plants are not my expertise, hubby decided to ask for help in where to go and what to pick. First person-​ignored us to help someone else. Second person-​My hubby says «Sorry to stop you but could you let me know where soil is?» Guy says-«Well you did stop me.» WTF. Third person-​hubby asks if they have smaller bags of soil, didn’t even look up and points and says out there in the aisles. Fourth person at the self registers-​Yelling at people with larger items to go to the cashier aisles.
Since we hardly ever come here and really have no need to, I will make it my business to not come to this location again. I’m not expecting the red carpet when I go shopping, just basic courtesy and respect.

I came to this location a few hours ago and went to the kitchen department ready to buy a whole new kitchen. Cabinets, fridge, stove, tile and washer. I had to wait 15 mins for the employee to return to his area. When he finally got there he was no help. Bob from cabinets was useless and seemed more bothered than anything. I had measurements, a diagram and an idea in mind and he just didn’t want to be bothered. I told him I didn’t want off the shelf stuff and that’s what he grumply led me to. Needless to say, you lost a $ 35-​$ 40,000 sale bc of Bob.

The last few times that I have been here I was able to find someone will to help me find what I was looking for. That is good. I was unable to find a machine to do a price check unless I go to check out. This is my fallback hardware store and it feels like their customer service as improve.
Wish they still had those price check machine, I was wondering about the price for two many items. I might be rating it too high. If so, well I like being able to talk to people.

I don’t visit Home Depot that often but my experience here was great. All of my questions and concerns were addressed in a timely fashion.
The gentleman that helped me make my decisions was very nice and well-​informed about the products in his department (Paint). Anything that I needed to know he didn’t mind sharing valuable information.
What I also love is when I first arrived, he immediately addressed me and told me that if I need assistance that he would there to help me. Not aggressive, not pushy just real smooth and cool demeanor.
He also let me know about the several classes that Home Depot offers for free to anyone who is interested. I walked away with my purchase very pleased and filled with more knowledge.
I enjoyed my shopping experience here and will definitely be back real soon.

Well there is nothing much to say because you find it all here if you need some supplies to build anything you can think of but show around.

Went to get a price adjustment on 7÷11÷15 at this home Depot. It took the customer service indian lady with flashy rhinestone hat that says New York 1 hour. She was nasty and told her co workers I cant belive these people. Management check your employees if they don’t want to do their job get rid of them. We have been loyal customers for years and deserve better customer service. It took from 730 – 830 to get this done. It was horrible

This is the Home Depot I shop at.
Many times there is not an item in the store but it says there are 8 in stock.
The majority of the employees are HORRIBLE!
If you can find one They are Rude, Deliberately ignore you and when you ask for help they look at you like you are bothering them. The heavy set guy who works in Carpeting is a prime example! I don’t understand why he has not been fired! There have been numerous complaints about him and I actually had to get a manager to help me because he was behaving so ignorantly. Today I went there and I was on line and a guy cuts right in front of me and TULSIDAI The lady who was was ringing people started scanning his items taking no regard for what the man did. When we said something she basically dismissed us. I was upset over principal and that she could have cared less!
The management or owners of this Home Depot need to Clean house because there customer Service is the worst!

I went to get some wood cut and the employee says that the machine is out of order but there was no sign that says it.

I use this Home Depot because I also shop at the other stores in this mall area. I’ve been to better ones. The set up is good and it’s a decent sized one. They have a big garden section. The service here is ok. If you can find someone, they are usually helpful. Tricky part is finding somone. I’ve waited for over 15 minutes a few times to be helped. Parking lot is huge. Place gets busy at peak hours.

Came to buy a doorknob for my new apartment. The first associate I asked was old & clueless. Told me to go down the wrong aisles. Once I realized she did that I got someone to point me in the right direction. I got my doorknob & got a custom cheetah key. The cashier at self check out is the best. He is adorable && super friendly. He was helpful with other things as well. The person who made my key was super pretty wit a huge booty lol but seriously she was super friendly.

Good homedept to come during slow hours (between 9am — 2pm and 6pm — 10pm) without having to be crowed with contractors. Service is ok if you know which guy to ask and which guy to pass!

I’m giving it two stars because of the convenience of this location to where I live. Besides that, this is the worst Home Depot ever! I kid you not, looking for someone to help you here is a shot in the dark. Either they’re all hiding or no one works here! I hate this place. The cashier service can be very iffy. Either you get someone who is super friendly and very efficient or you end up with someone with a bad attitude who doesn’t want to help you at all. I’d kindly travel to Queens, Bed Stuy or near Kings Plaza to avoid coming to this place.

You’re lucky if you come here and find a sales associate who knows what items are in the aisles when you ask for assistance

Though the Home Depot has a lot of materials for gardening, home improvement and paint, it is really lacking in customer service. Some of the workers were joking around inappropriately («My stick is really long. Want to touch it?»), gossiping (cursing and talking badly about other coworkers), making personal calls, stand in around without help in customers, and lack of products knowledge (more training is needed).
Additionally, those that I asked did not know about the workshop of the day (I signed up and nothing happened until 25 minutes later). I was questioned about whether there was one and one of the associates walked outside to see if I was telling the truth. They were confused and not sure what to do. One associate tried contacting the kitchen and bath department without success. And that was that. I had to walk around to find another person, Cesar, who took the initiative to set-​up the workshop. Another associate, Keith, was also pleasant, attentive, and knowledgeable.
Overall, this Home Depot would work much more smoothly if the associates are given more extensive training in both the products and in customer relations.

Horrible service. Hardware and plumbing are never stocked properly.
I never get good service.

THis is a good Home Depot location. If you need to head here last minute for some Boxes, Tools or whatever you need that day. Had to get some boxes last minute in a various sizes to help someone move. I was here about a week or two and the staff was very helpful. Check out was a breeze. I guess I went on a good day. I got some water too here and it was good to go. Friendly workers here to help you.
–Picked some up for me and some of the other guys on the way out by the check out counter. Would return ASAP, whenever needed.

Should be called pervert depot! I hate this place. I find myself in here like once or twice a year when I feel like being nice and doing a favor for my father. But whenever I’m here men just look at me like a piece of meat or a new chainsaw?
The customer service is mediocre and the lines move at a steady pace.

I’m only here for water and it’s never a problem… unless there is none! Smooth transactions. Always good customer service.

The lines move quick if you come on a right day, the self-​check out sometimes is more of a wait then a regular line. The staff are helpful if you know who to ask. Been there a few times had to circle through a few staff to get the answer that was helpful. The parking lot is good can find an empty spot to load your purchase in the car (assume it is huge)

I have been here two times. First time for a gift card, and the people were helpful and the lines moved quickly. Second time was for myself and again they helped, when needed it, and the lines again moved nice and quick.