The UPS Store

So after a few more visits to this location, I regret writing the review giving them 5 stars. My first few experiences were pretty darn good, but the pleasant girl I used to see there and would help me out is no longer there it seems. This place really does overcharge. Some of the staff are nice and some of them just aren’t. I now try to avoid this place unless I really need something delivered. USPS is cheaper.

Close enough to me and has parking.

I really like this UPS store it’s much better than the than the one in Jamaica New York .the people that work) here are really friendly, sometimes there’s a line and sometimes they don’t answer their phone but overall this is definitely a good UPS store

Much better faster than post offices in the area, provides faxes, printing, I always expect a line in store but amazingly never see it!

Should be Zero stars owner Mr Bashir is a thief. He held my refund money after ups broke my package for an unacceptable amount of time when if I finally received it he decides to take a $ 20.00 tip. He doesn’t answer calls he hides behind his manager Simone. Would not send a toothpick through his store he clearly cares zero for his customers. Absolute poor excuse for a business stay away!

Quick and efficient staff. Yup, ripping me off of $ 30 dollars. Fed Ex said their price was $ 9.99 for the same exact service. FML
Recommendation:
CALL FEDEX TO COMPARE PRICES BEFORE SWIPING YOUR CREDIT CARD! Yes, I mentioned in caps, because I was a victim. :-(

This place is so HOOD. I went on Saturday 9 – 21 at around 4 pm. This young lady was windex-​ing the little UPS cars on top of the cabinet and fussing at the worker below that was helping me with my package cause he kept saying you sprayed me. «I don’t care as long as my customers don’t get sprayed I don’t care.» Personally I thought the floor was gross with papers everywhere she should have taken care of that first. No one can see the damn cars all the way up top. Then one worker was hanging outside doing something with the door and the same young lady was fussing with him to come and help her with something. He ignores her and then comes in minutes later. He asked her a question about shipping liquid cause he said she didn’t know. 2013 and you still know what can be sent. She kept ignoring and she finally answered. I mean it was just chaotic. It’s like shipping at the post office. Kids are nice and all but it was like I was shipping out of Bed Stuy circa 1985. Tried to tracked a package and I shipped it group but someone should have told me it wasn’t going to go on Saturday but actually Monday. I hope the manager was not there. This place needs an Undercover Boss.

I’ve visited this location once and from what I saw the service was VERY good! I came here to drop off 2 packages and the second I walked in was greeted by someone from the counter who immediately knew what I needed. He accepted the packages and even asked me to wait before I jetted off so he can give me a receipt (which I have never been asked to take at any other UPS). Good to know that he seems to be following protocol. I also saw another customer in the store being assisted with by a young woman and from what I heard by eavesdropping the worker was very helpful and nice.

Friendly Staff and they try hard to service you quickly. Not like the post office!