Wyckoff Heights Medical Center

I would give them no stars if I could. This hospital is disgusting and full of morons. I went to the emergency room yesterday and I spent 6 ½ HOURS there. The women’s bathroom when you first enter the emergency room is horrible. I know it’s a bathroom and it’s not going to smell like roses but it smells like poop in there all the time. There is tissue thrown all over and the main bathroom door nor the door to the stall can be locked. There’s graffiti in pretty much every bathroom. There are always a lot of homeless people in here. The nurses are imbeciles. They gave me a bracelet with someone else’s name on it and they put my information in as someone else. Luckily I took a look at my bracelet before the nurse finished taking my vitals and reason for being there. The women’s bracelet they put on me was 45 years old and I’m 24 years old. How could you not see that? They sent me to fast track and it was actually the opposite. As I said before I was in the hospital for 6 ½ hours. I spent 20 – 30 minutes in the main emergency room and I spent the next 6 hours in fast track. How do they think It’s fine to have one doctor and one nurse? They don’t care how much pain you’re in they will let you sit there for hours and hours. The regular clinics aren’t too good either. I do like the way they play a cute song every time a baby is born.

Misdiagnosed me after a bad car accident. They have no compassion and are rude. Not only that but the hospital itself is filthy. Inside of the bathrooms you will not find tissues or toilet paper but empty bag of Herron and used needles. This hospital is absolutely disgusting.

Doctors seemed more interested in talking amongst themselves than actually caring for their patients, I was in there for 6 hours and was told they wanted to make sure my blood came back alright when I clearly saw the nurse remind the jovial, talking doctor to fill in the discharge forms. I had a catheter in for more than 45 minutes when the iv bag was clearly empty and my friend had told the desk people repeatedly that it was giving me anxiety. Clear skies all night but their laziness wouldn’t let them release me till 8 am, right as I walked out it started raining.

This hospital is Garbage! The only thing best they know how to do is charge your insurance! Wait time is FOREVER and their system dealing with patients suck. A lot of docs and nurse are zombiefied and look like they just want to clock out and go home. They don’t care for your wellbeing at all but only their paychecks. Save yourself the headaches and go to Beth Israel Medical Center. Way different!

Worst podiatry in the world. In and out so many times and no one bothered to tell me that I have Plantar Faciiatis. A very common thing. Dr. Waldemar (Walter) Majdanski misread my MRI and said I might need surgery when all I needed was good shoes, orthotics, physical therapy. He wouldn’t give me any of those. Even though I asked. my PCP over there also made fun of me when asked for physical therapy referral, said it wouldn’t help.
Not sure if it’s because I’m a young woman and doctors generally take men’s pain more seriously or maybe that’s how they treat everyone.
Do yourself a favor and go somewhere else if you can.

THIS HOSPITAL DESERVES A ZERO!
My 7 year old son arrived in an ambulance with a 7 stitch gash on his head. He arrived with his father and I arrived an hour later. When I did, they hadn’t even taken his vitals, mind you he had what looked like a concussion on the back of his head. We left and went to NY Presbyterian of Queens where we got the service we deserved.
The children’s ER was gross, unsterile and very zombie like. If we would have stayed longer, Im sure we would of walked out with a disease we did not go in with.
If you don’t cherish your life, go visit Wyckoff!

If I could I would give them no stars. My grandmother went into their ER for an asthma attack and died 5 days later of a Lovenox (blood thinner) overdose. I can write for hours about all the mistakes, negligence, and misses they did. My grandmother was a young vibrant woman whose only problem was asthma. Any hospital should be able to handle asthma. If I were you I would take the extra time to travel to any other hospital but here. Save your life or your family members life.

I gave it one star because I had to. My daughter went in middle of night to the hospital. The doctor and nurse were very rude. The nurse who I will refer to as nurse Ratchet had no people skills. Her name was Robin. I asked her a simple question about phlebotomies and she got very angry and refused to answer the question. I truly believe that she had no idea what that was, which is fine if you are not in the medical profession. She continued to yell at me until she hung up on me. They didn’t know how to handle my daughters case and refused to speak with us. The whole night from start to finish Was a nightmare. I would strongly discourage anyone from using this hospital.

Worst hospital ever!!! I went there complaining about severe abdominal pain for the past two days (also told dr about my pain attacks that happened around 6 – 7 times and that they usually lasted 20 minutes) … She said I had heartburn! Really? … My right side was sensitive to the touch… But she said «you are not in enough pain for me to do the ultrasound»… Seriously? I was in continuous pain for straight two days! … She gave me a pill for upset stomach! I kept telling her it’s not my stomach but she wouldn’t listen… 2.5 hours after I left wyckoff medical center and was already on my way to a different hospital because pain was unbearable … Turned out had gallbladder stones and severe pancreas inflammation !!! Ridiculous! This place should be closed! How can you turn a patient away if he’s telling you he’s in pain for days… And you’re saying it’s not enough pain to get ultrasound?

Do not go here. Ghetto. Unprofessional. Disgusting. Go to another hospital. Came here because my chest felt tight due to asthma what a mistake ! It was over crowded. Beds everywhere. The asthma unit is horrendous. Uncomfortable chairs. Waiting there for hours while they leave u there with a treatment to never check on you for hours. I literally stood there for 3 hours and never was checked on. I would rather truck it to Methodist than every step in this facility again!

Went to Wyckoff Heights Hospital emergency room for a dry heckling cough, cold sweats and a post nasal drip. Just not feeling well overall. I informed triage the same and that I had a recent history of asthma, but didn’t have asthma at the moment. I wasn’t there for asthma!!! I also told them that I was just getting over pneumonia. Filled out all the required paper work and was asked to wait in the waiting room, along with about 5 others people. Not busy at all. Three hours later they finally call me in for the regular triage stuff. Once they finish there they send me to the second floor to fast track, to wait in another waiting room. Fast track is suppose to be quicker than the regular emergency room. It was fast. I only waited for another 45 minutes in the second waiting room. When called to be seen, I waited again in the examination room, before a rude doctor/​nurse practitioner came in, asked a few questions and I explained to her the same as I told triage. She said «OK you need to go downstairs to radiology for a chest x ray». Not even examining me, just go get the x-​ray done. Had the x-​ray done (waited for about another 45 minutes) returned back to fast track to wait some more. Finally the doctor/​practitioner called me into there office to inform me that the chest x-​ray seem to be clear. Not once was I examined or given a diagnosis, even after I asked them several times. On the discharge papers it says that I was seen for asthma exacerbation, when I clearly told them that I did not have asthma. It really didn’t make a difference because I wasn’t even given a asthma treatment. So I came home with my hacking cough still feeling sick and without any medication which they didn’t prescribe. To anyone who gets sick do not go to Wyckoff Heights hospital.
Physician: Wray, Anton A
Practitioner: Avital Mullikando V
Overall No people skills, No compassion, but definitely rude and cold.
They shouldn’t be in the medical field! !!!

An exceptionally terrible place. Aside from the staff vein extremely arrogant, and rude. They were also clearly undertrained. And spent most of the time on their phones. If you have anything even remotely important, spend the extra time trying to find a place that cares about you. This place should be shut down its so disgusting. Also, you can’t forget the roaches and graffiti in the bathrooms. Literally avoid at all costs. I spent a total of 7 hours here for them to give me a 4 day heavy prescription and tell me to go home. Great job guys, I hope your Facebook feed was worth my time.

I don’t know what took me so long to write this review. I’ve always hated this hospital. A shame it’s the only hospital in the immediate area. I was having a miscarriage. This was my first experience with one and didn’t know how painful it was going to be. Because of this pain I regretfully called an ambulance and Wyckoff’s ER is where they took me. Where to begin. I don’t have insurance and of course that’s the first thing they asked me. I don’t know if my sh*t treatment was because I didn’t have insurance. Actually, they treat everyone here like crap! The next question they asked me was my pain on a scale of 1 – 10. I eagerly announce that it’s 20 and that was that. I did get a bed in the ER quite fast but everyone is so abrupt and the place is filthy and full of scary people. Lots of people with the DT’s. One female Dr. was literally yelling, screaming and cursing at a stroke patient. Yelling at him to stay in his bed when all he did was stand up. The ER bathroom is dreadful. What I want to know is why did they ask me about my pain when they didn’t give me ANY pain medicine until 24 hours later even after I begged for some??? Don’t even bother asking for liquids because you’ll never get any. My mom kept bringing me in Snapple’s because of this. What a state that ER is in. Beds literally all over the place. You can barely walk because of this. I have a huge vein in my arm that’s perfect for drawing blood/IV’s but the two inept medical assistants couldn’t get any blood. I knew I was having a miscarriage because my gyn told me and the sonographer. When I explained it to the staff, they didn’t even want to hear me. They said it may be an etopic pregnancy. Why doubt what I say when it has already been proven? They bring me to do a sono and it was the most painful experience ever. Why give a woman in the process of having a miscarriage a vaginal sonogram??? I was screaming and crying in pain and the guy still kept going until his supervisor or whatever told him to stop. I had to take my sneakers off because I wasn’t allowed to walk with them but then they didn’t give me any slippers so I had to walk around in my socks! Ugh. I was in the ER for 24 hours before I got a room. Once I got a room I didn’t have a pillow, blankets, water or any of the essentials. I was bleeding so heavily and had to beg for some sort of sanitary pads. Really humiliating. This is a teaching hospital so at 5 in the morning you’ll have students coming in your room and poking and prodding you awake. To me that is unacceptable. Especially when you are going through something as emotionally traumatic as a miscarriage. The last thing you want is students asking you questions and asking you to show them your pad to see how much you are bleeding. Come on now. Let me freaking sleep! They had me on an IV of two antibiotics. When I asked the nurse to explain what they were and were for she said, «One is for the top of your body and one is for the bottom». What the f*&k??? Once I was in the room it took a while to get food and water. Such bs. Again, my mother was bringing me things to drink and now food since I hadn’t eaten in a day. After two days in there I noticed that my name, allergy info, etc, wasn’t on the board above my bed. Everyone else’s were. I have an aspirin allergy so that’s important. I finally got pain relief after the majority of my pain was gone. I started getting restless after 2 days because I really didn’t understand why I had to stay. They told me that the Dr. is concerned because my blood sugar was high so they wanted me there for observation. Really? I’m asking for liquids for the past few days and you’re giving me none so my only relief is Snapple so obviously that’s why my sugar is high dumba$$es!!! They wouldn’t let me leave. Nice to bilk a patient that doesn’t even have insurance! After my fifth day there I said I’m leaving whether you like it or not. The kicker is is that as I’m getting ready to leave is when they put my name up on the dry erase board and bring me my welcome package of slippers, water bottle, ice and a bucket, a pillow and blanket. Are you kidding me??? Terrible experience. My mother was just there recently and now any schmo can walk in and go up to any floor they’d like. What happened to the security guard that usually has a podium by the main elevators? Disgraceful.

It’s a damn shame to see that after almost 20 years since I’ve come to this hospital, they haven’t changed a bit! Here’s my story: Came to the emergency room by ambulance because I was having a miscarriage. I was in severe pain and told the nurses countless times but they didnt seem to care. To make a long story short, I waited 10 hours and had to leave and go to another hospital because no one ever came to see me. I lost my baby and it was the worst experience ever! My primary doctor scheduled me to come here for xrays and to make an appointment but after reading the recent reviews, I’m not going anywhere near this hospital. I would rather go to Woodhull hospital instead. FYI, the one star is because I couldn’t give zero. If that were an option, WYCKOFF GETS NO STARS!!!

I went to Wyckoff on Thursday August 6, 2015 for bad stomach pain. I was given a bed, afterwards 5he doctor came in and ask what brought me in. I 30 plain to him how bad the pain was in my stomach. After I eat my stomach would hurt and I would get real bad hu ger pains.
They gave me fluids and also morphine for the pain. I took a short nap, after being up for 15 minutes the nurse tells me I’m being Discharge. They did take blood from me earlier. The nurse said everything was fine and I was being Discharge.
On August 8, 2015 I went to Presbyterian hospital which was name Beekman Downtown Hospital some years ago.
I told the doctor the samel thing I told the doctor over at Wyckoff. This doctor ask question and check my stomach.
The end result I’m being admitted to the hospital for pancreatiiis. Why did wycoff hospital discharge me and why was no test or x ray perform on me.
I should sue Wyckoff Hospital

WARNING
The 3 stars are not for the emergency room. The emergency room would get 0 stars.
I agree with the other reviews about the emergency room it does suck. My mom use to take me as a child when we lived in the neighborhood, and I hated going. But now a days they attend children a lot faster in the ER.
Why I hated going there was always homeless ppl sleeping there taking up the seats. I remember seeing people bleeding all over the place someone should of covered their wound in the triage. They took forever to call your name to register worse sometimes they would forget you were even there and not call your name at all. Expect to be there a long time. The longest I had to wait was 8 hours. My mom was hemorrhaging bleeding very bad and they took 6 hours to attend her. They did attend her and saved her life. I would rather go to another hospital.
In 2002 my mom came in the clinic for a breast check up and they found cancer. Her life was also saved here.
In 2003 I had my baby boy who is now 12 years old. The staff complained that I was giving them a headache from the screaming. I felt like I was their first patient in labor. Some of the women RN staff would come in my room and tell me to quite down they can’t take it anymore. I found this to be so rude. It was my first baby. I didn’t know the rules were to shut the hell up. But I kept screaming from the pain. If they didn’t like the screaming they sure signed up for the wrong department. The stay wasn’t so bad the food was ok. The lady in the next bed to mine was a ghetto woman, she spoke alot and was on the phone a lot telling her friends and family to come see the baby so they can see who the baby looks like so she can decide which guy to tell was the father. These are things she should keep to herself. I couldn’t wait to leave there was no shower in the room only toilet and sick I had to walk down the hall to take a shower.
In 2007 my son had a terrible infection he was sick very bad and the staff that day saved his life.
In 2010 I had a problem with my right eye. It looked red for 3 months straight I thought I had the pink eye. So i used meds for pink eye that didn’t work. So i went here and within 2 weeks my eye was normal again. What I didn’t like is one day the doctor said I will need glasses soon and I said how soon she said she doesn’t know and that she can prescribe me glasses from now. She also said I have ²⁰⁄₂₀ vision… so I refused. why would I want glasses now if I have perfect vision.
I had been going their for asthma treatment and they were good at that.
The dental clinic on second floor they register you and attend you way quicker than other places I have been. The medical clinic is ok too, but sometimes the registration staff act as their above you or better. They look at patients as if they are a bother.
Once you are called into the clear door they take your pressure and weight the nurses and other staff inside are really kind and helpful. The eye clinic is very good here.
Only certain departments are good and some staff members are good if you arrive on their shift.

My father was here a year ago, fell and had a seizure in the middle of the hallway. About 30 minutes later he was sedated, 3 days later he’s brain dead. The cause of his death was «cardiac arrest» Avoid this hospital at all costs! I’ve always heard a lot of negative feedbacks from people that have gone to this hospital and now a year later no justice is served and my father is dead.

Ever wonder what purgatory is like?
Make a doctors appointment here and expect your purgatory dreams to come true.
The call center is a buncha wonks, good luck making that inital appointment. But when you do, make sure you have nothing to do that entire day and bring a book and your phone charger.
My appointment was at 10:45 am. I walk into this huge dmv style waiting room and it’s packed. I check in with the lady and she takes my insurance card and id and tells me to wait. 20 minutes later, I get called to just create an account. The ladies were super nice and went as far to call me pretty, but I think that’s because it was slim pickings. I start to feel sick so after that 10 minute orientation deal, I go throw up. Gag reflexes were on point today. Anyway, I walk back up to the counter and then through the magical glass door to get vitals taken. Then I’m told to go wait outside. Lovely.
So I wait 45 minutes and am called, only to be told everybody is going to lunch (it’s noon by now) and I can either make another appointment or come back at 1:30pm and be the first patient to be called. I decide to come back at 1:30, duh.
So here I am. Once again, just waiting to wait some more. Only a mere 15 minutes this time. The intern is thorough and nice. The doctor comes in for a total of 3 minutes, doesn’t listen to what my symptoms are/​were or what led up to this whole ordeal in the first place. He just tells me to come back in two weeks — no thank you.
Next is blood work, Murphy’s law. Takes another hour or so. To make a long story short, you might was well be getting your test done in a Starbucks bathroom in Astor Place by the homeless guy you found squatting in the metro station.
Yuck.

AVOID AT ALL COSTS:
This is literally the WORST and most disgusting hospital I’ve EVER been to.
If I wasn’t sick before I sure as hell am now
What a disgusting place: The women’s toilets where I had to do a urine collection was covered in graffiti and had ONE stall without a lock or closing mechanism. There was urine all over the floor and when I went to give my collection to the «lab» the lady told me to put my cup on the pile of cups ontop of a biohazard trash can. Let me repeat that: the collection point was a PILE of cups with urine in them ontop of a biohazard TRASH CAN. That should have been warning enough of the service I would receive there.
I basically waited in the waiting room for FIVE hours just to be seen for not even five minutes where a «doctor» listened to my chest/​lungs and tapped on my face. His conclusion was I had a cold… Which I guess doesn’t explain the blood that I’ve been coughing up along with the mucus. What an absolute sh*thole.
This place is obviously just for tweakers and junkies and nothing gets done.
Please everyone protect your health and go elsewhere because you’re sure to end up sick just by being in this place.
What a disgrace to the medical field.

My primary care physician is a block or two away from Wyckoff Heights and she suggested I come here (versus Quest Diagnostics) for blood-​work located on the second floor. The first person I encountered was a pleasant doctor who seemed to know I was lost and gave me directions to the blood-​work room. The second person I encountered was the woman who processes the paper-​work. She, again, was really nice and wasn’t impatient with my loopy low blood sugar questions — I had been fasting for coming on 16 hours. There was a small hold-​up because my information was submitted incorrectly but humans are humans– We all make mistakes. The entire process (including going downstairs to get a receipt for the co-​pay) took under an hour. The facility could definitely use a face lift but quality healthcare shines over that. Hip-​hip-​hooray for health!
TLDR; Relatively quick and painless. Pleasant staff. Would definitely return.