AMLI at Flatirons

My service request had been well attended and I am extremely happy about the seevices.

We toured a lot of apartments in the area, and this complex gives you a lot higher quality for the same price. Especially compared to other places, they made the touring and signing a lease a painless process. We worked with Amy, and she was by far the most helpful, kind, and friendly person we met at any of the apartments we toured. She made the process very smooth and was a pleasure to work with and was very accommodating.
We have now lived here for around 9 months and I couldn’t be happier with an apartment complex. We love our apartment, and any problems we have had (fridge and A/​C problems) were resolved very quickly and painlessly. The front staff is unbelievably helpful, personable, and friendly, no matter why we are stopping by! The most recent endeavor involved dealing with a unit transfer, and the entire front staff (mostly we worked with Naomi, Amy, and Hillary) went above and beyond at helping us get everything taken care of.
I would recommend this apartment complex to anyone (unless you don’t like dogs; this is a very dog friendly apartment). The location, price, service, and community are all unbeatable!

We have had some crazy experiences, but in spite of those hiccups, the staff and management have gone above and beyond to ensure our happiness. We are thankful to be here.

Had an issue driving me crazy, someone showed up within a couple hours. Everyone has always been friendly and helpful. So far so good!

All service requests have been handled in a timely manner. Your maintenance staff is great. Parking is very good with the garage much appreciated.

I’ve lived here about two years. This is a great location, and great parking spaces. But I’m very disappointed on their management. We are moving out in a week, we’ve given the office notice, and the lady called us and we had conversations about it. But she failed to give us a paper to sign (that we didn’t know we were suppose to), they charged us $ 600+ for «not giving them moving out notice», and said they will continue to charge us if they can’t find someone to move in after us. This has given me so much stress on top of moving. Why should we pay for a mistake they make? Also, we were suppose to receive $ 300 from referring a friend moving in. He’s been living here over three months, we still don’t have the money that’s supposed to be «on its way».

Decent…
So frustrating I’ve lived here for 2 years and have had multiple issues… a leaking washer to a jacked up hot water heater! I was told patching and fixing would solve every issue… huh didnt! I’ve asked to have the carpet replaced (and i would pay) and that is not a possibility until you move out… just a multitude of issues that have been rarely addressed and certainly not rectified. The only benefit is a pet friendly environment, in my opinion. They do nothing to accommodate those that live here, they really cheapskate any type of renovation– I have dealt with multiple people here most try to help with the exception of one… not to call a particular employee out but there is one woman that is incredibly judgemental and fake, insinuating judgement each time I speak or deal with her… which is very concerning!

I will follow up with another review at the end of our lease, but for now:
Hilary was wonderful as I worked with her long distance to try to find an apartment. I was debating between RockVue and AMLI and so far, I am so happy I chose AMLI! I moved here from Chicago and am very impressed with what AMLI has to offer!
First, we have an apartment on the fourth floor, which means it’s a fully updated unit. The hallways here are enclosed and heated and it makes a HUGE difference. Also, we can’t hear ANYTHING in our unit because everything is insulated with cement as opposed to wood. It’s incredible. The common area is very nice, and there is a complimentary coffee/​fancy drink machine that I have frequented daily. YUM.
It’s in a perfect location — walking distance to Walgreens, Safeway, a sushi place, the mall, CB Potts, etc. Also, we had one MINOR maintenance request and it was handled within 48 hours (and it was something that never would have even been addressed in our 3 flat in Chicago). The employees are very friendly and work to make AMLI feel like a community. We have already enjoyed the food trucks that frequent that apartment!
There are only three things that I am bummed about with AMLI so far:
1. The common area is only open during the leasing office hours, which are 10 – 6 most days. This means coffee isn’t available when I’m running out at 7am, and the pool table which looks awesome and like a lot of fun, is hardly open during a time when we would want to enjoy it!
2. It sounds like the pricing goes up a lot after the first year, which could make it difficult to resign. There is a lot of competition and move down the street to a better value might be a better deal if the price increase is too much, but it’s a bummer that it doesn’t seem to reward longevity the way a flat in Chicago might! We’d like to believe we will stay here for a few years, but the risk of an inflated rent hike might move us out!
3. It’s NOT a non-​smoking apartment complex. You can not notice this in the hallways and we did not notice it when we first moved in. AMLI does a wonderful job of keeping things clean. However, we have a neighbor who smokes cigarettes and it definitely infiltrates our apartment on occasion and that is VERY, VERY annoying (especially considering asthma!)! That being said, we have expressed our complaint and have been assured that if it does not get better in the coming days the tenant will be contacted and asked to smoke elsewhere.
Once again, so far, so good. Hilary is AMAZING! She is so sweet, very knowledgeable, and VERY good at her job! I highly recommend requesting her for any questions!

We lived here for a year and really enjoyed our time.
Other than an occasional dog barking, I never heard my neighbors. It has been the quietest apartment we’ve ever lived in (we were on the 2^nd floor). The airplanes didn’t bother me as much as I thought it did — they were not that loud inside with the windows closed.
My favorite part of living here was the location. I walked to Sonic, Chick-​Fil-​A, Walgreens, Starbucks, Safeway, Walmart, Wells Fargo, and the mall quite often. There were also nice parks and a big open space behind the neighborhoods south of the complex.
Our 1 bed/​1 bath was Mt. Lincoln style (761 sq ft) with two showers… I am not sure what the purpose of a second shower in a one bedroom but we used it as storage. And I LOVED all the storage in the kitchen and extra storage in the bathroom. There were also several electrical outlets and lots of counter space in the kitchen. The appliances were pretty standard but were all in good condition and worked fine for us.
The staff in the office were generally friendly but sometimes I felt they were insincere when talking with me about questions/​concerns. Michelle was our favorite person because she was always willing to help and remembered our names and apartment number. The AMLI staff host free/​cheap resident activities each month (usually involving food) which I thought was a nice extra.
Maintenance requests were taken care of promptly for the most part. Their 48-​hour guarantee for certain requests was honored a few times for us — but we had to be the ones to let them know it had been longer than 48 hours after a request was submitted.
We occasionally used the pool, pool table, and fitness center and never had any issues. They were always clean and generally, not too crowded.
Parking is great. It was extremely convenient having a parking garage that connected to the level that we lived on. You only get 1 free garage parking pass per apartment, but inside or outside of the garage there are plenty of spots. Or you could pay extra for a second one ($ 75.00 I think).
My least favorite part of living here was the trash situation — as someone else noted. There are only 2 large places for the complex and it can get pretty disgusting. The smell is horrid. People OFTEN dump their trash in the trash chute rooms, sometimes piling up so much that you can’t open the door very far.
On a random side note, we also had terrible service (AT&T) in our apartment and would always miss calls, texts, voicemails, and sometimes never get them later.
We decided to leave because we found a place that was way cheaper. The Louisville/​Superior/​Boulder area is pretty expensive though and I would say AMLI at Flatirons is a reasonable place to check out.

We have lived in this community for a year and a month now and have been consistently less and less impressed by our experience!
First off. The price. Now I’m a firm believer you pay for what you get, and that’s mostly true for here. It’s expensive, but so is all of the real estate around Denver Metro.
We moved from a two bedroom to a one bedroom after six months. (June 2012-​Nov 2012) & The transfer process was basically seamless. When we got to the one bedroom, (nov 2012) it was one problem after another. Upon move in, day one, the garbage disposal didn’t work, the microwave didn’t turn, we couldn’t get our cable to hook up because the previous owners disconnected some wiring in the control panel, then in probably March 2013, the entire community lost hot water. And most recently my fridge went out. Let me explain my most recent hassle.
When I called to get the fridge fixed (July 5) the lady downstairs (Hillary) said they probably wouldn’t get to it that day! (UM, excuse me?) needless to say they were there a couple hours later. Then the next day when I woke up… It was STILL broken! Hurray for Saturday! I called and requested an emergency work order, and the same lady, asked me what exactly they had fixed on the fridge. What? Last time I checked I wasn’t a mechanic. The maintenance man came a couple hours later and just replaced the unit. By this time the food was long gone. Enter in an insurance claim. Ugh.
When we moved in we had a great relationship with the leasing office, but now with all the new hires they are not as willing to say «how may I help?» They’re constantly making you feel like you’re being a nuisance.
An upside is, the pool is great and never busy. The community is within walking distance of a lot of things to do.
Overall, I would NOT recommend AMLI at Flatirons to any of my loved ones. And unfortunately we will be stuck here until November, if not longer if we can not find a house.

The pros:
It’s probably the most walkable complex in the area. You can walk to the mall, movie theatre, Wal-​Mart, Safeway, and Starbucks. You can even walk to pick up your new Range Rover if you’re feeling spendy.
I live in an upgraded unit and the kitchen is nice, and I really struggled to find a unit when I moved from Utah that had hardwood floors everywhere except the bedroom. This one does, but it comes at a cost (more on that later).
The management tries to establish community with monthly events. Not having ever attended one of these, I can’t say how they are, but it seems nice they care.
This is a very pet friendly place. That might be good or bad for you, but for me it’s great. Lot’s of places to walk and stations to clean up after my dog. Lots of other pet owners around that are super friendly.
Parking is never a problem.
The girls in the office are really great, and always awesome to me when I’m in to pick up a package.
The cons:
Let’s start with the price. I’ve never spent more money to live anywhere. When it came down to my requirements (wood floor was the only one), the cost of the unit skyrocketed. Though you can’t really compare different economies, I was previously living in downtown Salt Lake City, had a much larger apartment with a lot more character, and a private garage for $ 500 less.
Be really clear on the policy behind the 48 hour service guarantee. You see, AMLI has a guarantee that your maintenance issue will be fixed within 48 hours or you live rent free until it’s fixed! Great, right?! That’s what I thought. In the last two months, there have been two separate issues: one where my washer stopped working, and one where the hot water went out for the whole community. I notified the office on Monday about my washer and had to call again on Friday when no one had even come to look at the issue. My issue wasn’t fixed until that weekend, and I did not receive any discount on my rent for my wait.
When the hot water went out for the entire community, I didn’t have hot water for 8 days. Eight days. Showers were cold, and I eventually started going to a family members’ house an hour before I needed to be at work. When I asked about the adjusted rent, they gave me a $ 50 credit. Which shows up at about a quarter of what the «rent free» adjustment should have been.
Overall:
I think the property has some great things about it. I like the people in the office. I like my neighbors. I like my commute to work. I really don’t think that I’m getting what I’m paying for, though. I doubt I will renew my lease.

I’ve been at this apartment for 11 months now. Prior to moving in I lived in downtown Chicago, so I told myself if I’m moving to Colorado, I can’t live in the boonies.
The location is pretty sweet. Hands down I think it has the best location in the area relative to the other apartment complexes. This is especially true if you sign up to workout at the awesome gym right next door. The mall is right across the street, there are a ton of dinning options, it’s right near the highway, and if you work for one of the companies at Interlocken — you’re looking at a 5 minute commute.
The apartments’ themselves are pretty nice. They’re not super high end as some other places, (stainless steal appliances and granite counter tops) but they’re nice. Having a parking garage is super convenient, and parking is never an issue. Even with heavy snowstorms, you’re bound to find a spot. The one gripe I have is that the noise from above can be pretty annoying and I can easily hear when someone is walking in the hallway. I take this in stride, because it’s an apartment building, you’re bound to hear things.
I’ve had for the most part positive experiences with management. There were a few really rude employees in the leasing office, but my interactions with the other employees and especially the manager have made up for it. When it was time for lease renewal, I had a pretty significant rent increase that I was bummed out about. After sitting down with the manager, it was explained that those rent increases are determined from corporate with whatever algorithms and models they use. The manager was kind enough to offer a number of enhancements to lesson the blow. I settled with my accent walls painted and a ceiling fan.
As the other reviewer points out, the trash room can get pretty grimey. I’ve had some traumatizing experiences when going into that room, and a piece of advice would be not to get an apt right next to it. On the flipside, I think management has picked up on this because for the last few months it’s been much cleaner.
Management sends out emails and tries to get the community to interact with one another with dinners and events (disclaimer, I’ve never gone to one). They’ll get restaurants to come to the complex on certain weeknights for discounted rates, which is pretty convenient.
Lastly, another competing apartment complex is being built DIRECTLY in front of this complex. It’ll be interesting to see how this plays out with the new influx of people and traffic.
I’m pretty picky with where I live and after living here 11 months I resigned my lease.