Rock Creek Spine & Rehabilitation Center

Amazing kind people with really effective means of helping with body pAin or weight loss. I highly recommend all of them, appreciate how my massage is billed as physical therapy and actually is, LOVE Dr. Melissa and the Ideal Protein weight loss program and all the Chiropractors and staff are just awesome, very authentic. These people are like family to us.

I purchased a groupon for a wellness exam & 2 laser treatments, which has been a lot of confusion & a big waste of time.
I should have known things were going to go wrong when it took them 20 minutes to get my personal info and transferred me 3 different times before finally actually setting up an appointment. I lost a ½ day of work because no one ever placed me on the schedule when I reserved an appointment by phone. Then the next time I came in no one communicated to me how their «card» system worked so I waited 45 minutes in front of their desk and only when I asked when would the Dr see me did they say, «oh you’re supposed to place your card in the providers box you want to see,» who knew?
They tried but have VERY poor service delivery. Very disappointed.

This office has through and through demonstrated a level of care that puts them way ahead of the curve. I was involved in a car accident and needed to be seen right away to determine if I was in condition to work later that day. I was also concerned because I don’t have health insurance and couldn’t afford upfront, out-​of-​pocket costs. Not only were they able to make room to see me right away, they agreed to wait for payment from mine and the at-​fault party’s insurance companies. Within hours of making that call, I had x-​rays, a medical diagnosis and treatment plan, an adjustment, therapy, and was given a note to provide my employer on my limited abilities. The level of quality care continued through the course of my treatment. For such a busy office, their ability to accommodate my needs and treat me as an individual, remembering my name and personal details, was remarkable. I was eventually released from acute care in pre-​accident condition and they were helpful with advising me through the process of settling up with the insurances. Everyone in that office — receptionists, doctors, assistants, therapists, acupuncturist, and billing staff are all incredibly talented and caring individuals. I cannot praise this office highly enough, and would not hesitate to refer even my nearest and dearest to them.

I have been going here for a year, they are all amazing from the time you walk in to the time you leave. I was barely walking when I came here. I have 9 herniated and bulging discs. I was hospitalized for a week and was told I needed surgery. Still no surgery. I am going 1 time a week and feel great!

Outstanding. Having just moved to the area I am so impressed with the doctors, staff, and facilities. I wouldn’t even dream about going anywhere else now. My whole family goes now and everyone feels very confident about knowing that they will feel better after seeing any of the three docs.

Dr. Ryan was so kind, understanding and caring!!! He CURED my migraines and my quality of life is unbelievably better! Their staff is the BEST! I also participated in the Ideal Protein program with Dr. Melissa and I lost 29 pounds in less than 3 months! The facility is clean and my favorite thing was laying on the massage roller bed after my adjustments!

I injured my back a few weeks ago, and as time went on, it seemed to be getting worse, instead of better. They made me an appointment very quickly.
The staff was very warm, courteous, and seemed genuinely caring and empathetic. The office itself was very open and welcoming — it almost felt like I was going to some sort of spa. I can’t say enough how friendly, helpful, and organized everyone was.
I noticed several people who were obviously regulars, who all seemed very happy — always a good sign.
I was seen by Dr. Melissa, who was extremely knowledgeable, asked all sorts of great questions, and who made very good recommendations. She went over my x-​rays, and explained everything so well, I felt relief from that alone.
I was given various treatments that gave me almost immediate lessening of my pain and discomfort, and over the course of a few days, following the doctor’s instructions, I recovered dramatically.
The prices were very reasonable, even the x-​rays, and I got immediate help from knowledgeable, caring people.
I felt included in my care decisions, I felt enlightened by Dr. Melissa’s explanations, and I was relieved both mentally and physically after my visit.
I know I’ll return here, and I’d happily recommend them to others. I had a very positive experience.