Nazca Lines Computer Solutions

I have had the pleasure of working with many computer repair and modification technicians and specialists over the years in consulting. In all my years of work, never have I found someone more dedicated, more thorough, and more available on a moment’s notice than Nazca Lines Computer Solutions. Marco’s commitment to high-​caliber customer service goes hand-​in-​hand with his technical expertise and is only matched by the velocity of the pace with which he works.
For my part, I found myself out of town in Brownsville, Texas and a horrible conflict on the latest Win7 x64 update conflicted with my highly modified laptop. The laptop was essentially bricked. Thankfully for me, my monster laptop (a customized Alienware M17x R2) had two hard drives. All my work files were on one, the operating system on another. I had a morning meeting to attend, I took care of that and Marco met me where I requested with my laptop and he went through the process of formatting, wiping, and reinstalling the OS on the primary hard drive.
His concern for my content on the hard drive was a part of his professionalism that I distinctly remembered — he wanted to make absolutely sure I was okay with that — and walked me through advantages and disadvantages and did everything a true professional should do. Marco Moreno, indeed, was that true professional. After being assured that we would indeed have to do a wipe, he proceeded in a timely fashion to repair my laptop and install all necessary drivers. Thankfully, I carry backups of my software, so the rest was easy for me.
His price was competitive and fair, and he is a pure professional in every way, shape and form — he overshadows anyone, including the so-​called «Geek Squad» at Best Buy (whose only answer to any problem is to send it to the manufacturer because they basically are just overpaid gamers who know nothing about computers, yet they manage to make the public believe they are good). Marco Moreno of Nazca Lines Computer Solutions outperforms any national chain service, and he does so with speed, efficiency, professionalism, and quality customer care.
I found him, oddly enough, by way of CraigsList in Brownsville after my normal (and equally professional) contractor at Lightspeed in Houston suggested that since I was out of town in a smaller community to try it. He said «trust me, in a small town, go with CraigsList and look for the guy who puts pictures of his work out» — and sure enough, Marco Moreno of Nazca Lines fit that bill. I called him at 7:30 a.m. thinking I got his office, but I accidentally called his home and he was polite, gracious, and kind. I feel bad for calling his home, though I have to say I was worried about my computer and despite my being inconsiderate as to time, Marco STILL went out of his way to accomodate my time and schedule.
A consummate professional, a very nice person, and highly skilled — Marco Moreno of Nazca Lines deserves a 20 on a scale of 1 to 10 and Ten Starts out of Five Stars for performance, knowledge, kindness, consideration, and velocity. As someone in the marketing and advertising business, it takes a lot to impress me — and Marco of Nazca Lines Computer Solutions impressed me more than anyone else has in the past few years.
As someone who customizes my machines, I do not trust many with my devices — yet Marco I will trust, hands down, over and over again. He is what every business person should be in his line of work — attentive, asking relevant and good questions, and being nice, kind, and considerate. Nazca Lines Computer Solutions is a company I would recommend to any business in the Rio Grande Valley — or anywhere in Texas — his commitment to service is something that even I learned from.