Prompto 10 minute oil change

This is such a great service. Oil change, fluid fillups and brand new wipers. The only thing missing from this great stop is the pine scented treee haning from the mirror. The wait depends on time of day, first thing in the morning is the quickest. If you go in the afternoon or evening be prepared to wait 15 – 30 minutes depending on the line. The service is always friendly and polite. (they even drive my car in, since I’m terrified of driving it into the hole in the floor). The usually get my car out in under ten minutes, now thats prompto.

The management change two years ago has done wonders! It’s more efficient and welcoming. The guys are all friendly, knowledgable and fast. I used to be intimidated, being a girl, now I like going! Plus, it’s affordable.

Went in for an oil change and my hood latch hadnt been working. I had planned to get it repaired. It would have cost me $ 145. These guys wouldnt let me leave until the hood was secured. For over 15 minutes they tinkered with it until the hood latched. They didnt charge me a thing. That was a month ago and the hood still latches just fine. They went the extra mile for me and saved me nearly $ 150! Great guys!

I religiously change the oil in my SUV. In a pinch for time we took it to Prompto. Usually an oil change runs me between 45 – 60 dollars. We use synthetic oil so I’m aware it’s pricey. Prompto’s charge? 96.64!!! Charged nearly 17 dollars for removing and putting a skid plate back (owned the car 3 yrs never seen a charge for this) charged for 9 qt. of oil, my car should only have 7.7 qt. I spoke with the manger and he said he explained to my husband the differences in the synthetic oils. He then was rattling off so much technical info, we don’t deal with oil daily so really he was speaking a foreign language. In no way shape or form we would have ever knowingly agreed to pay nearly 100 dollars for an oil change. They did offer for me to bring it in and they would take out extra quart they put it and refund me for that. However, the overfilling and the shady dealings leaves me willing to pay a real mechanic to fix it. I strongly urge people to go to a real garage and avoid being fooled into additional charges and extremely expensive oil.