Mr Tire Auto Service Centers

This Mr Tire used to be good but this year it’s really gone down hill. You go in for an oil change and they try to up sell you on services without even inspecting first. Part of the oil change is to rotate tires, ya… they don’t do that. All in all I’ve had my last service here and would NOT recommend taking your car here. They’re dishonest and try to take your wallet for a ride. Which is sad since I try to support local businesses and have been going here since 2009. No more.

I called the Bryans Rd. store, this morning, for the price of an oil change, for my 2kS70 Volvo GLT SE. I was quoted $ 72. using semi-​synthetic. I called the Waldorf branch, and was quoted$ 46! This franchise is just poorly managed, is ripping people off.

Do NOT bring your vehicle here! I brought my car here for a simple oil change on August 14, 2015 and these people didn’t know how to start the vehicle, didn’t know how to reset the computer on the car after the oil change was complete and couldn’t even fix the problem they caused to the vehicle through their ignorance. I was called numerous times while my vehicle was in their care. This was a red flag immediately and I almost said to leave the vehicle alone but being gracious and expecting the best, I was taught a lesson really quickly that day! I came to pick up my vehicle and every notification you could think of that day was flashing across my dash board. When they tried to reset the computer after the oil change, they reset the whole vehicle’s system. I take very good care of my vehicles, and i was shocked to see these errors flickering aceoss my dash. I called the manager while sitting in their parking lot and Mr. Bill told me that I just needed to take my vehicle to Honda to get fixed after they messed the computer up! Please be advised I had a 2 YEAR OLD HONDA ACCORD! I’ve never been to a business that didn’t know how to start a 2 year old push to start vehicle. I paid this place more for a synthetic oil change than I usually pay at the Honda Dealership. I had to call Honda to help me reset the oil system after the oil change (hopefully it was done appropriately). I was extremely disappointed because they tried to mis-​diagnose my vehicle due to their lack of knowledge by trying to make me purchase a new battery. They gave me a bogus battery print out saying that my batter was poor, didn’t meet industry standards and that is why my dash lights were going off. They said «all of the technology on the vehicle is draining the battery». You mean to honestly tell me that Honda wasn’t smart enough to consider the battery power required to adequately supply the factory level technology installed in the vehicle? You’ve got to be kidding me LoL! I took my vehicle to the NAPA auto parts store around the corner to have the battery checked out and it was in good condition and up to industry standards! I will post the photos from both days. Shame on this place of business. The gentleman from NAPA said Mr. Tire employees and Manager Bill are famous for ripping people off and making them pay to replace parts on newer vehicles that aren’t even due to be replaced. I may be a young woman, but I’m not a dumb woman and for someone to treat me as they did while not knowing my background was foolish on their part. Keep your money and take your vehicle to the honest gentleman Mr. Gary in Indian Head, MD! I’ll take integrity over ignorance any day! They didn’t even test drive the vehicle to fix the computer error they made because the system notifications went away after I drove the vehicle to my residence. The only notification remaining was the oil maintenance one which Honda helped me to clear via telephone. I’m very late sharing this information but I’d rather be late and help the next person than to let these expired reviews take presidency over what’s happened currently. Here’s the video of my car from that day:

Customer service was awesome. The guy who had looked at our tires, showed us that we needed new ones. He gave us a quote but recommended that we take it to our dealership since they had just quoted us in having 7/​32″ tread death or greater. Honesty is rare in business now days.

John, Bill, Scott and Jessica are the best in the car repair business! Such great customer service & a great wealth of knowledge. I am boycotting all other establishments as of now. This location is awesome & I can’t express how much they saved my car. I’ll always come back whenever I need service.