Best Value Inn & Suites

This hotel would have gotten 5 stars for cleanliness and customer service. You can tell the room was recently partially renovated. (There were still some cracked tiles in the bathroom) Housekeeping is to be commended — the room was immaculate and I’m extremely picky about cleanliness. Front desk clerk Donna Hammock was also excellent. When I asked for a manager to discuss some problems and learned he was out of town, she said she would help. She listened patiently about someone having smoked in the nonsmoking room, no gluten free options on the continental breakfast (how about offering yogurt or hard boiled eggs), the loud refrigerator and the even louder delivery guys talking outside our room at 5:30am. To their credit, when I told them we were trying to sleep, they got quiet. She not only listened but made it right. If you want a CLEAN room and excellent costumer service, stay here. If the owner is even ½ as responsive as the staff, We will definitely return.