Carpenters Local Union No 2361

My husband has been a Union member for years — over 25+ years. This review is for the worst most atrocious customer service by their admin Rocky– she refused to give me her last name Or the opportunity to speak to someone else. She was rude obnoxious and just flat out disrespectful to the wife of a member– is that how this Union handles its members ?
My husband was behind by error and the job site had told him something else as to the amount he owed. obviously there was miscommunication– but the way she spoke to me was so demeaning and instead of saying «sorry you got bad information– she went off telling me I was wrong when I asked her Why was she being so rude — she told me I was «bent because she wasn’t going to do what I wanted and that I needed to get over it and if I want my husband to continue working — this is what I had to pay» so she was holding my financial fate in her hands casting down her ultimatum? Pay or don’t work?
I asked to speak to someone else she told me there was no one else to speak to I asked her
Last name so I could call her supervisor– she told me I didn’t need to know and she wasn’t going to give it to me.
I’m sorry but is this how you allow your staff to speak to the wives of union members? Don’t worry Rocky by husband company will take care of this complaint along with his BA. You have a good day

I LOVE MY LOCAL! I’ve been a proud member of Carpenter’s Union Local 2361 since August 8^th 1989. The staff is great. This local really is like family.