Twinco Heating and Air Conditioning

Call this guy carlos. he told me he was going to be here Saturday. .guy didn’t show up. Not even a courtesy call. waiting all day.

Calos is a very knowable person. His quote is very reasonable and perfect job done. The new unit works perfectly. I asked for a two ton unit and he gave me a 3 ton unit without additional charge.

Carlos is a great guy. Installing the heater was more complicated than expected but Carlos did not leave until the job was complete. I’m really happy with the service :)

Great and very honest. Carlos came to my house and fixed the old ac unit which is almost at the end of it’s life. He explained everything I should know, he took his time to fix and explain, that’s what is all about. I was happy with the price and his honesty. I am still waiting for the quote he told me he was going to email me, but we will see. I probably call him to ask about that.

Having your A/​C fail in the middle of the summer in Southern California is no bueno. Plus, I hate having to guess which repair service will rip me off the least. Well, I got lucky with Twinco. I called around 12 pm, and Carlos was able to come out around 5:30 pm (still sweltering). It was the end of a long, hot day, but he still took the time to explain what the issues might be. After about an hour Carlos was able to fix the problem, he explained what the issue was, and then explained how to maintain the A/​C unit to keep it performing at it’s best. The price, was more than fair (under 100 bucks), and we are now a happy family again.

When our forced air heating system developed a serious problem, we searched Unilocal for a good reliable and local company. We’re very happy that our search ultimately led us to select Twinco and Carlos.
Our initial telephone call was returned within a short time and an appointment was set. Carlos arrived on time and gave us an estimate for repairing our furnace and, at our request, an estimate for replacing our furnace. We were impressed with Carlos’ knowledge and professionalism as well as his fair pricing. As our furnace was quite old, we decided that our best option was to go with the replacement.
Carlos and his crew arrived on time. They were very professional and considerate and left absolutely no mess behind.
We are very happy with our new furnace and highly recommend Twinco to anyone who needs heating and/​or air conditioning service.

Fantastic contractor, honest, professional and very well experienced.
In the past we have used Angie’s List to find reliable contractors, plumbers and other services, and now Unilocal has taken over that job. This is the first time we have used Unilocal to find a contractor, and have no regrets.
Found Carlos’ company Twinco on Unilocal,and he had a great number of positive reviews, so we thought, why not, let’s give them a try.
We’ve lived in our home for over 17 years and never once tuned up or otherwise had to service the central air conditioning system… not once! Until a couple of weeks ago when the A/​C water overflow pipe began to drip water… not a good sign!
We visited Twinco’s website as a matter of routine and contacted Carlos via email first, then made an appointment for him to perform a $ 49 multipoint A/​C tune-​up. He showed up earlier than our scheduled appointment time… we appreciate punctuality. He performed and tune up, and was surprised that we had not done one before in the 17 years we had been using the system.
He climbed up into the attic and made a full assessment of the overflow pipe issue, and explained that the builder had lay the evaporation coil on a chunk of 2×4 stud inside the back-​up drain pan which rotted away over the years and clogged the main drain and partially the overflow drain. He recommended an action plan and would come back to perform that work a few days later.
What impressed me the most about Carlos was the care he took to not dirty up the floor or even the attic access, he put on cloth booties over his shoes, laid down a heavy cloth on the floor were he placed the ladder, and used a couple of clean rags to push the attic access open, while avoiding leaving nasty hand prints… now that is care! After he left, there was nothing to clean up, he left no trace of his presence, very impressive.
During his second visit, he resolved our drainage issue, and also installed a safety switch that turns off the unit if the drain pan becomes clogged again; a tertiary safety to avoid flooding and water damage, very clever and inexpensive. We had also purchased a Unilocal coupon that was available, and Carlos honored it, giving us a bit of a discount on the whole job, a very nice touch.
We appreciated Carlos’ honesty and willingness to explain the issues and answer any questions we had. We will be calling Carlos once a year to perform the A/​C tune up for us, to keep our unit in tip top shape as it goes beyond 17 years of use. We highly recommend Carlos’ Twinco to anyone looking for a highly professional, courteous, experienced and honest A/​C contractor. Awesome!!!

Prompt and professional. Would definitely recommend and use for additional AC needs. Carlos was also very accommodating to our busy schedule.

Have used Twinco for my heating and a/​c needs on more than one occasion. Carlos is always there when he says he will be and has always done a fantastic job. He also does my bi-​annual maintenance as well. Very reasonable pricing.