Ivy Lea Construction, Inc

We have hired Ivy Lea Construction for two separate jobs recently. They replaced our basement stairs a couple of years ago. This past winter, they took down a dilapidated garage and constructed a new single car garage. The work was done quickly, professionally, and for a competitive price. I most highly recommend Ivy Lea for any home improvement job (s) that you may be considering.
Ivy Lea = Superior Work + Competitive Price + Complaisant Service

RUN! Don’t walk!
I’ve always wanted to write a review, and seeing ivy Lea sponsored ads on my facebook page, I finally decided to.
To start, we were working with an insulation contractor to get our attic better insulated, they were great! But we qualified to get half of our bill paid for through a program the state offered– as long as we qualified! Sadly, ivy Lea construction was the company they worked with so we had to have an energy audit done of our home. The guy from ivy Lea was NOT friendly, and I was already aggravated because well, I’ve never worked with them because of their BBB complaints and a few people they did work for say they do poor work. Anyways, into the audit the guy noticed after blasting the furnace/​water heater/​etc everything to full blast, the water heater wasn’t venting as well as it should. I agreed, and immediately the guy is trying to sell me a new water heater, an ELECTRIC water heater, telling me my standard chimney venting gas water heater wasn’t working right. I honestly had to hold back my giggling because right away this guy became a salesman, and did zero investigation as to WHY it wasn’t venting. I told him I would talk to OUR HVAC company because we had just gotten a new furnace and water heater. The guy was not happy when I said that, and went on to say my kids and I will die of carbon monoxide. That’s when I probably let out a chuckle. Now I KNOW COZ poisoning isn’t a joke, in fact I have 2 working CO detectors in the basement, and 4 more throughout the house, and never have they gone off, nevertheless I right away called our HVAC company who saw it my way, and they immediately said– ivy Lea doesn’t know what they are talking about, they just want to sell you something, let us come over and check it out– so they did, and it turns out, our chimney liner had fallen IN to the chimney AND there was a blockage! 20min later the dead animal/​blockage was pulled out, and the chimney liner was pulled up and strait so it could vent correctly, and secured! TADA! They used their equipment and showed me how well it’s venting!
Now after that, we noticed a horrible smell of burning something in the basement– when the guy from ivy Lea had done the audit, he drilled holes in all the vent pipes, and the tape he put over it STUNK when the furnace kicked in from the heat… So we called the morons at ivy lea back and they tried so hard to say that’s not possible, but even our HVAC guy said he could smell it, and that drilling holes like that isn’t done often anymore for an audit. So slimy ivy Lea came back and said, I don’t smell anything?! When my husband made him walk over to the tape and smell, the guy said — – «whatever, you’re all going to end up with carbon monoxide poisoning anyways»
EXCUSE ME??? Our chimney is venting fine no thanks to you, and if that’s your comeback instead of admitting your mistake, then I don’t know what to say! I wanted to kick the guy out of my house!
To make matters worse, since we called them back to rip off the tape and put metal plugs in that wouldn’t burn, they wrote up a letter, a very SARCASTIC letter, stating that «we know our house is filled with carbon monoxide, and refused the electric water heater» from them. I had the biggest grin on my face, and signed this sarcastically worded letter, knowing that we already had the HVAC company come out and remove the blockage, just so I could keep the copy so I could show my local contractor and HVAC company next time I see them how a PROFESSIONAL company can sarcastically word a letter, because they had to come back and fix a problem they did, yet were mad we didn’t buy a 5,000 dollar water heater from them with no questions asked
BAHAHAHAHAHAHAHAHAHAAH! Grow up ivy Lea!
Needless to say, I have told 2 friends to steer clear of them when they got quotes and show them that letter, so I feel a little better about that, I just wish I had kicked them out of my house when they realized they made a mistake and then said we would all die of CO poisoning. Rumors of them are true! Overpriced, snakes, hiring 3^rd party workers, zero care for the customer.
Look at user «lemoyne» wrote when they came back to check their bad job, THAT is the immature way they treated me too, glad to know I wasn’t the only one!

I hired this company to tear out my old driveway and install a new concrete one. It all started out ok then the problems begin. My major complaint was basically a very very sloppy DIYer type job. They made a huge mess including concrete poured all over the entryway from the street and the street itself, concrete slashed all over the brick of my house and allowed to dry, marks on the driveway (said a bucket fell on driveway and it left a 4 inch gash type mark), tore up part of my garage floor and sloppily filled it in except a 3×3″ hole which they filled with the gravel used as a base of the concrete leaving it with a large gap through which rodents could have easily entered my garage, cigarette butts everywhere, lawn torn up and left over good grass causing it to die immediately.
I called to report the complaints and the owner did show up to inspect the damage and then had his crew return to repair and clean up all the mess they made. While it was an effort to do so, there was still a mess they could not ‘see’ and it was left still sloppy. In addition, they made two appointments to come over and never showed up nor did they call. One thing that did piss me off was when the operator called to schedule a time (s) to show up to correct their sub par job, she had quite an attitude and spoke to me as though I were a child being corrected by an adult. Not needed! nor was it appreciated and only served to leave a more negative image of their company in my mind.
I know things do happen when ever you hire a company to do a home improvement project and yes, they did try to correct the mistakes but the bigger lesson should have been not to make such a huge mess to begin with.
WHAT HAPPENED TO A, ANY COMPANY TAKING PRIDE IN THEIR JOB?

We used Ivy Lea to put on a new roof. We had a unique case in that our roof’s bottom layer was slate. Then two more layers of shingle over that! I don’ t know what the prior owners were thinking! We have a big roof that is steep — and in the city so we are on top of our neighbors. We had some companies look and quote so high you can tell they weren’t interested in taking on the project. Ivy Lea came in competitive and were easy to work with. We signed off on the project in September but their schedules weren’t open until December. We feared putting on a roof in winter (even though they were willing to do it). After expressing our fear, they were willing to wait until we were ready — which we finally were in March. The roof is done and looks beautiful! Ivy Lea was able to offer 2 years interest free loans — which we took. This was our main selling point. After the work was done, there were no surprise fees at the end. We were very happy!