Ricks Cycle Shop

I had my bike serviced here. Whoa big mistake.
I was told to fix the shifter would cost me $ 40. Ok, that’s fair. I agreed on the price.
My bike was ready the next day. Terrific, I thought.
«that’ll be $ 70, sir»
WTF!?!
Without asking me, without calling me, they took it upon themselves to fix other things we’d never agreed on. The rear brake for instance. I hadn’t had any problem with it but their service guru seemed to think there was a problem and proceeded to «fix» it without my permission.
I ended up talking to the manager/​owner who was polite but not apologetic. And while he offered me a $ 20 coupon he didn’t refund my money or admit his employee’s behavior was either lazy, greedy or duplicitous.
I’d like to say I’ve had better luck with other bike stores since moving to buffalo but the kids at Campus Wheelworks treat their shop like a clubhouse. The emphasis is on hanging out and comparing tattoos, not servicing customers in a timely manner and at an affordable price.
If any knows an honest, reliable and reasonably priced bike store in the elmwood village area I’d love to hear about it.

This is a bike snob place. When you ask basic questions, prepare to be spoken to condescendingly. That said, they know what they are talking about (compared to, say, Dick’s Sporting Goods) and are pretty helpful. The store is a mess, but in a way that gives it character. They sell new and used bikes, and do repairs. I only go there because they are the best, but I put it off going there because they can be snotty.