Uncle Bob’s Self Storage

Storage: clean, locked up good, friendly clerk when we set this up, 24 hours, good value compare to others. No problems as of now.

I need a storage locker in Buffalo from July 8, 2013 to August 28, 2013.
I am in San Francisco and will be driving to Buffalo on July 8.
I spoke to Uncle Bob’s customer support rep who would not rent me a space without first bringing my photo id to his office.
I had to tell him three times I am in California!
He kept responding that I need to bring my photo id to his office, in person!
Am I suppose to fly from SF to Buffalo to prove I am a real person !
Faxing my Driver’s license, vehicle title, and passport would not satisfy their requirements. How do these guys survive ! Pretty amazing !
Larry Scott
Walnut Creek, CA

I needed to find a storage unit near my house to store some of my work-​related paraphernalia. After scouting for local non-​chain options, I had to return to Uncle Bob’s because none of the other options had ²⁴⁄₇ accessibility. Who knows when I’ll need a certain item at 2am for whatever weird reason? I need that security and certainty that my stuff is going to be available ²⁴⁄₇ and Uncle Bob’s Self Storage offers that. At this particular location, the manager, Pat, is extremely nice and will do her best to work with you on your accommodations. My experience working with her was great as I told her I needed a smaller unit then the one available at the time and she called me a few days when it opened up and was completely proactive in helping me out.
Some suggestions:
1) Call the main office when you’re getting your account setup. They will be kind of sales-​y in trying to get you to sign off on a unit. Ask them to waive your administrator fee (I simply said, your price is too much. I won’t sign off with the administrator fee) and they waived it no problem. For my initial deal, they gave me a ½ months credit for next month as well as waived the admin fee. It’s definitely worth calling them on the phone ahead of time to work out some of these deals as you might not be as lucky if you come in-​person and as the store manager is not as authorized to offer these deals for you.
2) Come with a lock, otherwise you will have to buy one from them. Their cheapest one is $ 11. You can get the same lock cheaper at Wal-​Mart.
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This place really makes you feel secure. Your storage unit is behind a fenced gate that you need to enter a code to claim. The unit I was given seemed clean and it was ‘temperately controlled’ (although at a pretty high temperature, your unit is not ACed at 75 degrees by any means). Unfortunately, one of the downsides is this place MAKES YOU have insurance for your items. If you don’t have your own insurance, they make you pay $ 9/​mo to insure your items. I hated this as I didn’t need insurance at all, but was given no choice if I wanted to go with them as a business.
Overall, it’s a convenient storage unit with a lot of amenities. It’s one of the only places I know that gives you ²⁴⁄₇ access to your stuff.