Ideal Image Buford

Scheduling appointments is a nightmare. If I had known how difficult it was going to be to get in I probably wouldn’t have bothered.

I have dark hair in the area that I’m treating and when I paid 3grand for it in the beginning they didn’t really specify that the hair removal wasn’t guaranteed. I understand now it’s because they wanted my money first. Also, grace did a couple of my treatments here and she was horrible! She never was happy and always made me feel unpleasant. It’s a great thing they let her go! If your still willing to take the risk, I recommend going to the Perimeter location because they always call you back when they say they will and there’s more than one practitioner daily and the girls there are much nicer. Def check that location if you haven’t.

Only about 4 treatments in, so not sure what my final results will be yet. So far I am happy though. But the service so far has been great. Everyone has been very polite and professional. At this point I would highly recommend the treatments and this location has been fantastic.

I spent about $ 2,000 with this company for two areas and was told that I’d be hair-​free and beautiful at the end of my treatments. My skin is very fair and the hair in those areas was quite thick and dark, so the treatments should work perfectly for me. I would get my lifetime card and come in every once in a while for touch-​up treatments. All lies. The first technician that worked with me made me feel uncomfortable and was a bit rude. In between every treatment there was in fact a week or two of blissful hairless-​ness, but immediately gave way to course, dark hair again. Eventually, they let the initial technician go and a new, kinder technician replaced her. I made clear my upset that the hair didn’t seem to really be going away. Perhaps a very small amount stopped coming back, but in the overall view of those two areas, it looked virtually the same. I was offered a couple more treatments intended to calm mu complaints, and on the highest laser-​level, but it didn’t make a difference.
I just wanted my money back so I could try a different hair-​removal treatment center. I was constantly rebuffed and told they couldn’t refund any of my money because I’ve already accepted two additional treatments. Obviously those weren’t enough to make up for the promise of finally having the confidence to wear a bikini. I spent my entire savings on this treatment because I was guaranteed success. Why should I pay the $ 40 dollars for each new treatment when I’ve already been so let-​down? So now, along with having hideous hair in unattractive places, some of the hair won’t break through the skin so I have black ingrown hairs in those areas as well. It’s actually worse now than it was before. I should’ve just gone with waxing to begin with, but now I can’t even do that because of the ingrown hairs.
Thank you Ideal Image for making me feel uncomfortable about my body to absolutely hating how I look.

i have been coming to ideal image since july of 2011. the nurse/​technician who used to be in charge of my care, grace, was very thorough. the office staff is always super pleasant and happy to see me. grace has recently left the practice and now sara is my nurse and she is fantastic. very friendly and compassionate. i would definitely recommend this location.

I have experienced the best customer care at this location. Everyone is so personable and friendly. I would recommend this location to anyone!