El Palacio of Bullhead

Service very slow. Food was very salty and the quality of the food was poor. The pork fajitas were full of gristle. The chips were oily and the salsa portion was about a table spoon. The forgot to split the ticket.

If you are super hungry, you can stop here. But much flavored food. I took a bill to pay, price was 29.99, I gave credit card. When bartender brought back to sign, price was 41.25, WOW!!! I asked what a deal? Well, to substitute breaded chicken to grilled chicken it cost more… Watch out for you bill!!! NOT stopping here again!!!

Was out and about, so stopped in to try the lunch buffet I have heard about. I was seated by a very friendly woman who took my drink order. Within seconds she brought out my chips and salsa followed by my drink order. The salsa was great and the chips still warm. The buffet bar was very clean and always kept up. All the food was beyond amazing. And the $ 7.50 price was perfect for the amount of food. I would recommend the lunch buffet any day.

Had friends that wanted to go. They remembered it from 10 years ago. We warned them but still went.
There is one word to describe this place and its food: VOMIT VOMIT VOMIT. Our friends agreed. They said their dog would not even eat that VOMIT And their dog eats its own feces.

Food was really good and great portion size. I ordered off of the lunch specials and it was really good. My sever was training a new hire and she did fantastic. Ignore the two star rating and eat here.

I went to this restaurant yesterday for their lunch buffet, advertised for $ 7.50
First of all, the establishment was supposed to open at 11:00 a.m. Several customers including myself were waiting outside until they finally opened ten minutes late. I then went through the buffet line to find some empty trays as all the food wasn’t cooked and put out yet. In order to not pay any more in wages they’re having the employees come in at the last minute, while the customers cool their heels waiting. After I sat down with my salad a server who didn’t speak very good English came over. I asked, «Does the price include a drink?» She said, «Sweet tea, and have plain and raspberry.» I said, «Oh, I’ll have raspberry!» She brought plain. Whatever. I then went for my main course to find a few trays already empty. Another server said, «They’re making more; I’ll bring some to your table.» Nice thought, but she never did. Then my bill arrived and I’m charged $ 2.95 for the tea. I questioned this to a waiter and another server who spoke better English and I was told, «Only the sweet tea is included. The others you have to pay for.» What? This was not explained to me, and should have been. So instead of a bill for $ 7.50 plus tax, mine was $ 10.45 plus tax. The server took my money then never brought back my change. Needless to say I left no tip.
This restaurant needs to realize that a lot of residents here are Senior Citizens on a fixed income. Every time they soak us out of a dollar here and a dollar there it hurts. They also need to explain to their customers what the charges will be. They need to open on time. They need to have the food prepared and ready. I won’t be back. There are plenty of other Mexican restaurants here locally that I can patronize instead.

Where do I start, this was the worst Mexican food I have ever eaten. I had the Taquitos and the meat tasted like someone had chewed it up and spit it out. I don’t know how they can call it beef. My beans and chorizo are better than their beans and I use canned. The only part of my meal that I enjoyed was the Pepsi. Ugh!!! Never again.

All the food is super salty. Beans and rice are just re heated, or it seems like they are. The service is okay.

Worst place ever. Called and told them I had a big party and when I arrived they said they had no record of that. There was hair in 3 of the dips.
When I asked for water they said they were running low so I couldn’t get a refill. They added 3 extra meals to the bill. If you respect your family and have any intelligence DO NOT COME HERE!!!

Service was awful! I had to get my own drinks for my party! Took over 20 min to even take drink orders. Food was not bad but for sure not good! Do not recommend to come.

The food was horrible! I had the Mexican flag plate and the sauces for the enchiladas were horrible. The food was only semi warm like they’ve been sitting there awhile. My boyfriend had the burrito and asked for asada and got shredded beef. Overall not worth it! Service was slow as well.

Place is okay. Our waiter Tom was great. Brought us everything we asked for and always checked on us. The food is okay. Nothing special. Seems like any other Mexican restaurant. Apparently the godfather burrito is good. Good place for a quick meal.

Service sucks really bad. Spare from waiting forever and don’t bother coming here. Food was so salty that I could not finish eating it. Complained to the manager and he seemed like it was not a surprise about the bad service. Will never be back here again.

Hit & Miss.
Hits:
Service provided by Saul.
Shredded Beef Enchilada.
Carne Asada Quesadilla
Drink Refills provided by other staff members.
Free chips w/​hot, mild & bean dip
Free dessert
Misses:
Service provided by hostess that seated us.
Al Pastor Chimichanga.
Shredded Beef Tacos
Each table, no matter how many people, only gets one menu to share
I’m currently on the fence. The lady we dealt with there could probably use some customer service training (or a job in the back of the house). Most of the food was tasty. I suspect that we got free dessert because the waiter possibly saw us both using our Unilocal app. Without the free dessert, the rating and review would have been the same, though.
Before we ordered off the menu, we peeked in at the buffet offerings. I saw a typical salad bar and the hot food offered was beans, rice, cheese enchiladas and cheese quesadillas. I did not see any meat items on the buffet table, but there were a couple trays that were already empty when I looked.
The elaboration for my «misses»…the al pastor chimichanga made this list because the amount of pure fat chunks inside it was about 30% of the entire thing. The shredded beef tacos came out a little bland. It appeared to be the same shredded beef that was inside the enchilada, but not sure why these had a lot less flavor.

To start off the service was awful. We waited 15 minutes to even be acknowledged in this restaurant upon us entering. Once we were seated we didn’t see a server for a good ten minutes. It was extremely hot inside and no windows and the fans were off. They brought us chips and salsa with bean dip, which was so so. The food was definitely not authentic. The beans already had cheese mixed in with them, and the tacos were soggy with only one corn tortilla. All other previous experiences at an authentic Mexican restaurant were with two corn tortillas. The sangria was really good, as was the fajita burrito. although I couldn’t get beans in it because, as mentioned, the cheese was already mixed in, and I can’t eat cheese. Having a mild allergy to dairy, this was very upsetting to find out after I had eaten the beans.
I would have rated this lower if it were not for the sangria.
Recommend to no one.
Also, have it be noted that my boyfriend is Mexican and is also an owner of Mexican restaurants.

Pros:
Large room to accommodate large parties. Carne asada meat was good. chili relleno was decent. Fajitas were good and the chicken was tender. They tried to keep the chips and salsa flowing. They did a good job on a large party of about 40. We ordered and ate in a little over an hour.
Cons:
Avoid the house margarita at all cost! They must’ve used a taquila that comes in a gallon size plastic bottle. Refried beans were too salty! Salsa didn’t have a lot of flavor. Empanadas was really a taco folded in half, neatly. They would not give separate bills but one bill per one huge table that sat over 20 people.
They has extensive menu but lacked the authentic taste.

Get a clue El Palacio. You have the largest restaurant in town but consistently serve horrible tasting food. Clean up your act. Bad ambiance, bad décor, ugly grounds and bad food. Last and final time we ate there, I tried the adobo. 1 bite and done. Beans tasted like they cone from a can. Husband’s meal was just, as bad. Food is bad but not cheap. Servers could learn a lesson in customer service. They don’t become friendly until it’s tip time.

After raving about how this was the best Mexican place for miles, I was so disappointed to find that they no longer serve beans with their chips. That was the main reason why I drove 45 minutes away to this location! The salsa was still pretty good, and the cheese enchilada just what I was craving, but the rice was a little dry. The side of beans that came with my combo made up for it.

Eh was craving some Mexican food. It was good last time but it kinda sucked this time… It wasn’t real busy but our food wasn’t warm and service was slow. For two people with meals and fried ice cream (which wasn’t as great as usual) it was $ 40.
I knew what we were getting into. It’s a fast food type of Mexican food. Wish it was better for the price… The manager was nice and asked if everything was okay but I of course felt I was on the spot and lied and said it was okay. Ugh wish I could tell the truth in person! That’s on me. They can’t fix what they don’t know.
Probably won’t be back for a long time. The only good thing was the chips and salsa. At least the chips were warm…

I wanted to make a point to eat here on our recent trip to the Bullhead City/​Laughlin area because every time I have driven by the parking lot is packed. It is a big place so there is plenty of seating. They have tables and booths. upon entering there was a man who seated us right away. .
Our drink order was taken quickly and chips, bean dip, and two kinds of salsa (mild & hot) were brought to our table. The bean dip was pretty good and the salsa tasted fresh and delicious. The drinks brought to our table were huge and a refill was never necessary because the cups were so big. The salsa bowls are a pretty decent size and it is easy to fill up just on that. We were on a trip though and never have a problem pigging out so we also ordered some «Queso Dip» priced at $ 6.50 and it was good. I have experienced many kinds of queso dips but this kind was a first. It was loaded with sliced cooked onions. Instead of using chips to dip into the dip, you just break away the tortilla bowl the queso comes in.
They have daily lunch specials served 11:00 am — 3:00 pm and after 3:00 pm add $ 1. You just can’t beat the prices. From the lunch menu I ordered the «Mexican Flag» priced at $ 6.95 and the picture looked more appetizing then it actually tasted. It is three enchiladas, 1 chicken enchilada with verde sauce, 1 machaca enchilada with red sauce and 1 pork enchilada with ranchera sauce. This did not come with rice or beans. The meat inside each enchilada was dry and only the verde sauce was the only decent tasting of the sauces. I will pass on this dish again. My hubby ordered a «Fajita Veggie Burrito» priced at $ 5.95 and he loved it. I loved that it had fresh slices of avocado on it that I stole to put on my enchiladas!
Our server never checked on us. She only took our order, brought our food, and I had to get up and ask for the bill. I’m glad the drinks were so big because if we did need a refill I don’t think we would have got it. I mentioned something to the manager on the way out and he apologized. There was enough good things about the meal to make me want to go back and try something else on the menu when passing through town. If I could I would actually give a 3.5 rating.
–They offer catering and have banquet rooms
–I found it very cool that they have an outdoor dining patio that is dog friendly!
–Happy hour is in the bar area and only Monday-​Friday 3:00 p.m. to 8:00 p.m.
–There is a arcade your kiddos can have some fun and play games in.
–Check their Summer hours because sometimes they are not open on Friday & Saturday.