It’s funny we all forget how the world operates based on our perspective; one might exclaim ‘opinions not facts.’ Take for example 7-Eleven. It came to no surprise to me that this establishment was deep into the yellow pits of bad Unilocal reviews. But it really made me wonder what other 7-Eleven experiences these people had that would ever compel them to decide it wasn’t a 5 Star 7-Eleven visit. I’ve been stopping at 7-Elevens and snagging a slurpy and bag of sours since I was a wee little wee. I still do it today at the uncanny age of 28, only now I feel a strong sense of disappointment in myself when I spot an assortment of Flaming Hot Cheetos and inevitably purchase said Cheetos and eat them with no regard to the lining of my stomach. But I digress, the experience hasn’t changed… Actually, I would go as far to say it isn’t an experience. 7-Eleven is a pit stop to an experience. And that experience is up to you. If you’ve left with lotto tickets, a pack of cigarettes, and a large 99¢ iced coffee, well you’ve written the very fabric of your existence… 7-Eleven was simply a witness. Kinda like when you eat ice cream out of the carton like its a bowl of beans in a state of intense depression and your dog is watching. The major difference being your dog wants a piece of that action, and 7-Eleven employees want as little to do with you as possible. Part of the bad reviews come from the complaint of homeless people outside the building. Well, first of all, that’s a result of the location… Not 7-Eleven. So blaming them is like accusing a beautiful woman at a bar of attracting drunken horny bachelors. She’s just trying to order Vodka Tonic; because she thinks it has fewer calories than most drinks. Well, it doesn’t, but it will glow under a black light. Quinine. Fun facts. Secondly, I’ve read that the employees at 7-Eleven are rude. From my experience if you get your crap and leave, they leave well enough alone. Especially if you literally took a crap, and then took that crap that you took, and then left with it. I’ve seen them argue though… Arguing with the customers so high out of their minds they claim to have given the clerk a one hundred dollar bill and they won’t let it go until you give them their money back or they pass out from alcohol poisoning. Believe me; these clerks have been held up at gun point, vomited on, screamed at, and worse… They’ve had to listen to your attempts at small talk after your first run at shrooms. Which sounds a bit like this… «You gotta lot of those bags of it out there…» «I’m sorry sir?» «Sorry…Erhm… Can I get the order?» «Sir you have not paid.» «Oh, OH! Oh. Yeah. Do you need some, graph paper?» So all I’m saying to you is this; in the world of Unilocal,what’s a 5 star Unilocal experience to you? For me it’s getting what I want, and leaving without winding up on the news. If for you, it’s great customer care, a lack of homeless people, and quality food and drink, you might be in the wrong area, or… your standards are dangerously low. Like low-low. Like the band«Low.» Like you find amusement out of writing page long reviews for 7-Eleven low…
Matt G.
Rating des Ortes: 1 Burbank, CA
7-Eleven quality of service is dependent on the staff. That’s what makes it. This guy(who works nights) has no respect for customers, doesn’t respect the legal 2am rules for buying alcohol and decides when HE thinks it’s appropriate, doesn’t matter if there is still time. Worst customer experience. I haven’t been back since.
Josh B.
Rating des Ortes: 1 Burbank, CA
Rudeness of this magnitude needs to be immediately rectified. I went in to purchase a coca-cola slurpee. The machine wasn’t working, and so I decided I wouldn’t want a slurpee after all. So i threw away the(now-ruined by an inch of syrupy slushee) cup. After going outside and talking to my girlfriend, we decided on a different flavor instead. I then went back inside to purchase two slurpees, and was immediately yelled at by the cashier for wasting a cup. I told him that it wasn’t my fault the machine wasn’t working, upon which he threatened to call the POLICE if I didn’t pay for the extra cup. I told him this was reprehensible, and ended up leaving with two slurpees I didn’t actually want. Shame on the management for not keeping their employees in check. 7⁄11 needs higher values on customer service before they lose a loyal and frequent customer.
Jan Camille C.
Rating des Ortes: 1 Eagle Rock, Los Angeles, CA
I know 7Elevens aren’t exactly the happiest place on Earth. But MAN, this worker was by far the meanest cashier I’ve ever come across. Both times I went he TOTALLY ignored us when we asked for something like five times. He just didn’t care to acknowledge us until we left.
Alex a.
Rating des Ortes: 1 Newport Beach, CA
Pretty sketchy place.
Tiffany G.
Rating des Ortes: 3 Brentwood, Los Angeles, CA
Good store, easy parking, good location.
Daniel C.
Rating des Ortes: 3 Los Angeles, CA
Slurpees, mini tacos, bomb ass coffee, and snacks. What’s not to like? Oh yeah… the consistant parade of homeless able-bodied dudes that hang out outside. Not hating on homeless people, but the constant asking for«a dollar» instead of just some spare change is getting old.
Mike H.
Rating des Ortes: 5 Lake Balboa, Los Angeles, CA
Great location. Staff is cool and nice. Never see any bums hanging out there or anything like that.
Elizabeth C.
Rating des Ortes: 2 Los Angeles, CA
Dear Owner(s) of This 7-Eleven: That homeless guy who shit himself, standing out front and yelling at the bus stop? People don’t like him. I know. I don’t get why either, but it seemed worth a mention. Perhaps it is time for a new, non-shitty business strategy? Just a suggestion. For what it’s worth, you’re don’t suck as a 7-Eleven whenever he’s not around. Talk to You Later, Elizabeth C. p. s., good work on the new Slurpee machines!
Andrea O.
Rating des Ortes: 1 Belmont, CA
The guy who works here is extremely rude and thinks he’s a bad ass. My friend and I came here to grab a quick cup of coffee last Friday. We doubled cupped our coffee because we didn’t see the sleeves. When we went to pay, he told us we cannot double cup because each cup has a barcode and he would have to charge us double. I think this is very reasonable, however, his tone of voice was so mean! He treated us like we were thieves. Anyway, don’t go to this 7 – 11 if you can avoid it, this man puts people in a bad mood.
Linny H.
Rating des Ortes: 2 Los Angeles, CA
I haven’t been to a 7-Eleven in awhile and now I remember why. The workers are rude especially the guy who works at this store #19709.(I only know this cuz I looked it up on the store website, hehe!!) Anyhoo, I came to this one because the one down the street aka Kwik-E Mart was lined around the building. I hate lines! I walked in, hoping to find any Simpsons related stuff but there was none except squishees. I wanted an extra cup for my squishee aka slurpee because the cups don’t last too long and tend to leak. He flat out told me that he would have to charge me double even if it’s empty. So I put away the extra cup and wrapped my cup with extra napkins. At least that was still free! I left miffed.