Acme Autoworks

ACME/​Fix Auto has great people and they’re easy to work with. if I ever need another service I know exactly where to go or where to recommend people! Ask for Raffi, he’s awesome!

Raffi makes going to acme a breeze. They are professional and they go to lengths to make sure you are happy-​and I’m another happy customer

I had the best experience here at Acme. From the moment I walked in the door, they were so nice and helpful. They had received all my insurance insurance information and made everything so easy. Picked up my car today TWO WEEKS early! And it looks sooo amazing! Can’t recommend them enough. Will definitely use them again if I ever (hopefully not) need auto body repairs. A+

I am very impressed. Raffi was honest and professional from the beginning. The staff was friendly and always acknowledged when I came in. Thank you for respecting my time. The side of the car had a deep scratch and they finished it in 10 – 11 days. It was great to get text message updates. Very clean job! I would go back to them and I would recommend it to friends & family. Great to have my car back! Thank you!

Great customer service and amazing artistry in car repairs. I’ve been the victim of an accident twice this year and both times Acme has returned my car better than before I even got in the accident.
They go above and beyond in washing the interior and exterior and detailing the car each time it’s returned.

I just picked up my car from Acme Autoworks in Burbank and I am so pleased with the results. I tree fell on my car and upon picking my car up today it looks fantastic. Not only did they do the repairs they also washed the car! And the office staff is exceptional. If I could give them more than 5 stars I would!

The staff at Acme Auto works are pure professionals! I brought my car for minor body repairs and they delivered. Joe took care of the paperwork and in less than a week my car was finished! They managed to honor my request by replacing original parts for my car without any hassle from the insurance companies. Chris is a talented body work specialist! He did the bodywork and painted my car to a mirror shine! It looked like a brand new car! I just want to thank them both for making my car close to perfect. They’re a master of their craft! I definitely will recommend their facility to anyone who needs body work on their vehicle.

Fantastic work by Rafi, Chris and all! I had a completely bashed in bumper with my license plate completely caved in, and a partially busted fender. I came just to get the bumper replaced, and they did that, washed the inside and outside, hammered out the damn license plate and made the fender look good until I can get the internal issue fixed.
Great guys with a great attitude, ABSOLUTELY reccommend. Friendly and fast as hell!

Working in customer service I know what should be done and what I expect as a customer and Acme has met every one of those needs. They are by far one of the friendliest auto repair shops/​body shops I have been to. I was «sandwiched» between two car about a week ago and my insurance recommended Acme. I was a little hesitant just because I’ve had bad experiences with shops my insurance recommend but Acme is by far one of the best. They called to set me up with my appointment for my appraisal and then kept me updated with everything that was going on with my car. When I picked up my car today I was amazed I hardly recognized it. My car looked brand new bumpers scratches were gone. They walked me thru the repairs and what they had done and I can say I am coming back because I have other things I want done to my car but the experience was by far the best.
Thank you so much Acme

First class service. Rafi the adjuster was knowledgeable, friendly and very professional. My job was done quickly and on time. All the employees were friendly and helpful. I would definitely recommend this shop for auto body repair.

Gosh what a professional place. Well managed, employees very nice, and most of all incredible quality. I will NEVER go anywhere else to have any work done. Period!!!

Man, I came to these guys like a wet dog that was left out in the cold rain: desolate, hopeless, sad. Was at fault for the accident I got into and was left with an inoperable car, a super high deductible, and no rental. Raffi was my point of contact and wow, what a stand up guy and so efficient. He arranged for tow from the insurance assigned shop that I didn’t wanna be at, picked my ass offered to give me a life home. Took care of all the paperwork, dealt with the insurance, called and left me updates on the car as well as the automated updates that the shop provides. Any questions I had, he was right there to answer them and the most formidable part was his demeanor, his personality. Not just him, the whole staff. Gary I think was his name, then there was was another fellow. They all were right there, treated me as an equal and with respect. Raffi reminded me of that uncle or older brother who just comes in and fixes and just takes care of shit. I’m on my own in LA, so to have that feeling of someone handling my car business ethically and efficiently… can’t ask for more.
It doesn’t get better, you think? You don’t even know.
The initial estimate had it in the shop for 16 days. Once they got in there a bunch of other shit was affected and needed time to be fixed, and instead of getting a call that I would need to wait another week, the call was to pick it up after 16 days. Raffi didn’t even wanna worry me, he just quietly put the hustle on the repairs because he knew my ass was rideless and carless.
Solid experience. So grateful to these guys.

Had a really bad experience with these guys. As soon as we walked in my wife felt uncomfortable. One of the men sitting at a desk kept wanting her to sit on the chair in front of him. He kept repeating himself «how can I help you» when my wife was all ready speaking to the female receptionist.
As soon as we decided we wanted to go else where RAFFI became very nasty. They all started talking in Armenian and charged us for a towing fee of 110 $ which the car was picked up 1 mile away.
The guy wouldn’t let us leave saying if we went some where else the dealer would car fax our leased car and they would give us hell. He said he made a mess for him just because we changed our mind on the shop AAA recommended.
These guys seemed «SHADY» and very unprofessional.

I am giving these guys five stars and for good reason. This is a business run like any business should be run, professionally, with integrity, honesty and care.
I will get into more detail.
I was recommended to Acme by a family member who is a car fanatic. He has several cars he loves… I have one, my first car and I care about it a great deal. I was pretty upset when I had an accident … mainly because of the damage that was caused to my car. In addition there had been some minor damage to the car in an earlier scrape that I’d been waiting on the manufacturer to get back to me on.
When I went to Acme several things happened. First, they identified all the damage, told me how they were going to approach fixing the car and gave me options for the damage that couldn’t be covered by my insurance company.
I told them I wanted to fix everything and they gave me a time estimate. And here’s the thing. Not only did they beat their own time estimate, when I showed up the car was as new.
They went above and beyond in making sure that my car was maintained. That all the damage was repaired and I picked up a car that was cleaner, it smelt better than when I dropped it off.
The guys there were also genuinely friendly. They remembered who I was, asked questions about me that related to my initial visit. The whole experience felt seamless.
I’ve been back on the road with my car for a week now and I am still singing their praises. I don’t write many reviews but, these guys deserve a good one.

Went in to get my brake lights fixed. They were so quick, and polite, and they fixed them for me out of the kindness of their hearts. It made my day. I recommend everyone go see them! Thanks again for everything guys! You made my day!

I have used Acme Autoworks 5 times over the past 7 years. I have been in 5 accidents (only 1 my fault) with my BMW and all 5 times they have done an outstanding job! Joe is always awesome and Raffie who I met for the first was nice and managed to get a couple extra dings out of my door without cost. I highly recommend this auto repair shop especially for women, they are trust worthy

After getting an estimate for $ 1500 at another shop I stopped here for a second opinion. They wiped the scratches off with acetone and then polished the ‘damaged’ area and it looked good as new in a minute!
I really appreciated the honesty and efficiency of this place.

Been there a few times to fix different cars (apparently I’m a magnet for people to run into my car). Every time I’ve gone I’ve had great experiences and they’ve fixed my car and made it look new again. Friendly staff and I wouldn’t hesitate to go there again and recommend this place to everyone I know. Thanks again Acme.

For the few unfortunate times I had to take my car to a body shop, ACME was the BEST! Gary and his brother Joe makes you feel like family and takes care you like family. With a sweetheart Edith who handles all the paperwork seamlessly. I wouldn’t think of taking my car anywhere else for Auto Body Repair. «Simply the BEST». –TIna Turner :)

I brought my baby here (her name is Coupey) after we got into a little mishap on the 110. Acme was a certified shop through my insurance company and it seemed to have good reviews (not to mention it was close to work!), so Coupey and I gave them our trust.
It started nicely. They agreed to fix my back bumper (outside of insurance — since the damage from my car ax was front end) for a cheaper price. But then they had my car for 16 days… they promised me 8 to 10 days at first… and they didn’t call me with updates much — only one time in the beginning.
If I wanted an update, I had to call them and find out myself. One time they forgot to call me back too.
Anyway, my repairs look good — and it’s been about a week and a half since Coupey and I have been reunited, and all is well so far.
I just think Acme should step up their communication skills with their customers a little better… but other than that, I’d say all is good with the hood (literally).