All-Pro Sports

Its a nice store, but one of the lady was rude to someone, when I saw a guy who a shorts in his hand and ask if he can go to a fitting room she said no, but then she said that probably won’t fit and I was stun she said that, the guy was fat but still u can’t say that

Extremely poor managerial service. There was a nice employee walking around, she was very engaged and asked if everything was ok or if we need any help. Which is the only reason it deserves at least one star. She charged my beanie which was 19.99 and I gave her a 100 $ bill.
It looked like the employee had a hard time collecting the appropriate amount of change. She seemed under pressure and just counting the money fast and gave it to me. The manager even saw what was going on and did not do anything.
I’m the customer that will give you your time, space and/​or whatever you need to feel comfortable. Maybe she was new or maybe she’s just not good with money whatever. I was just looking at my phone to put less pressure on her.
She gave me a wad of crumbled up money in my hand. I had the bag in one with the money and my skateboard on the other. I didn’t want to count the money right in front of her because I thought that’d be rude so I got my things and went about 10 feet to the main door, stopped and counted the money and they DID see me.
I counted 65 $ like wtf really? I left my board right where I was standing and walked back. I went to the manager. The employee was anxiously standing next to her. I told her «Hey sorry but I received the wrong amount of change. It’s 80 $ and I got 65 $.» She had such a disgusting look on her face I felt like slapping her twice to wipe that dumb look off. She said «Umm are you sure» with a lot of attitude. She then gave the money to the employee and she recounted 85 $. My face went numb like I just sniffed an 8 ball of cocaine. She counted again out loud and counted exactly like this. «20−60−80−1−2−3−4−5». The manager reviews everything on the cash register and said everything’s fine, saw how she was counting and knew where the problem laid. She gave me the right change with no sorry, thank you or have a nice day. She said here and went on her phone like seriously? I recounted the money right in front of them and it was fine. I could just imagine her face if I asked for the penny.
The employee said «I’m sorry, I’m so retarted» I said «no don’t say that, don’t worry at all you did a great job.» I turned to the manager while she was texting and said «Clearly you just need more appropriate training perhaps from a decent manager» and walked away feeling like I just dropped Hiroshima and Nagakasi in there.

This store doesnt deserve a star i only put it up to write a review, but this store shouldnt event be in bussiness there service is so bad and they dont even have enough staff to help you around, the manager is so rude and not even profesional looking and she has attitude, lazy and is ALWAYS on her phone, I WILL Never again return to that horrible store! They should hirre ppl that actually wanna be there.

This is definitely one of the better stores I have been in… it has quite the selection and variety.
Bonus…they have hot guys! I walked in last week and I was not only greeted at the door, but the sales associate was super helpful through my whole shopping experience, he was able to guide me to exactly what I was looking for and set me up with a good set so I didn’t have to lug it around the whole store.
Awesome experience, awesome sale, shout out to a great store!

Worst customer service ever! We called up to see if they have some sporting goods in stock.
A lady answered then put us on hold while she checked. But another lady answered «hello», so we repeated to her what we wanted and she put us on hold to check. Then another lady who barely spoke English answered the phone, so we repeated what we wanted to her and then put us on hold. Then another lady answered and again had to repeat our inquiry and then she told us they do not have it in stock and hung up
Geeeez! Also I’d like to mention that EACH person we spoke to we had to repeat what our inquiry was twice to each person-​they must have bad listening skills!!! We spoke clearly and slowly.

Never shop at this store. Horrible customer service. I special ordered a raiders jersey and the guy said it would take 7 to 10 days to arrive. I said I needed the jersey for a b day gift. He said it would come on time and he would contact me as soon as it arrived. I had to pay for the item full price. 12 days pass by and no call. I start calling the store and the girl said it didn’t arrive and would get my number to call back when it did. 3 days later, still no call. I call the store multiple time, no call backs. Finally after 15 days I get a call stating that Nike didn’t make that jersey anymore and it was not available. I was very furious that the owner didn’t tell me that to begin with. He offered me a full refund and a free shirt and two lanyards. That’s the least they could do for all the trouble!

THANK YOU for being the only store in Burbank/​Glendale/​Pasadena that sells all teams and sports jerseys! It’s offseason and I managed to find an NFL Washington jersey in adults and children sizes in Burbank! I didn’t want to buy online and you guys came through. No other store I tried even came close.

They don’t have my favorite team. Biased and favor popular teams. Not complaining because I understand its a business. Some of the employees are lazy. Except for Eric and Jocelyn who I don’t think works there anymore.
They are helpful, always double check for items, custom order merch, and are fast on their toes. I see the bad reviews from 3 years ago, but its 2013, it’s better now

This place is horrible I’ve actually worked here and I hate it so much the lady letty was literally on the phone the entire day the owner sucked all the employees were lazy didn’t do anything weren’t friendly badly trained people would wait for service while they talked on the phone all day its a waste of space its not worth it its terrible

The WORST customer service! Stay away at all costs, they don’t deserve your money. My husband called around 6pm on the Wednesday before Christmas to see is something was available. The girl answered and said «we’re packed, I can’t check call back». So I called back around 9pm and tried to ask the guy who answered if the item was available. He said «No, I have a long line and can’t check call back». Ok, I figured they were busy so I just went in (I was 5 minutes away from the mall). Wouldn’t you know there was no one in there! And there were 5 people behind the counter doing NOTHING! When I was paying for my item, someone called and they told them the same thing. Lazy bums!!! I wish they would go out of business. They don’t deserve to make money with that type of service.

Horrible customer service. Do not under any circumstances shop here If there is a chance you might be unhappy with your purchase and want to make a return. They won’t do it. Only exchanges with their very limited stock. I was told they would order the item I needed which satisfied me knowing that i could use their store credit for a christmas gift. when it came time they outright refused and denied they ever offered a special order. On top of that, the girl at the register was on the phone the entire time i was in the store and there is no manager on the premises to speak to. The only reason I’ve come back the this store is to get my $ 80 they are holding hostage in store credit. Do yourself a favor and stay away from here.