Bob Hope Airport Parking

I just returned from a trip to Phoenix with my boss. I volunteered to drive us to and from the airport and as a thank you she offered to pay for valet parking and have my car washed while we were away. The car was so DIRTY when we returned. Parts of it were clean as if someone had wiped sections of it with spray cleaner and a paper towel. Other parts looked like they had not been touched. And yet other parts looked like they had been wiped with dirty water that left streaks that were not wiped away. The valet was fine but the car wash was worse than useless.

This review is for the Valet Parking Car Wash only…
Totally agree with other reviewers… terrible service for $ 27. Let’s see…
1) windows spotted and smudged
2) car and wheels spotted
3) didnt vacuum completely
4) and the kicker… they stole all my change (about $ 5 – 7 of quarters) which was in a small container in the console (so they went looking for money).
Avoid using the car wash service at Burbank Airport Valet parking!!!

Lot A is super easy and definitely the way to go. The shuttle is quick and the price is right.

This review is for the car wash at the valet. I have NEVER had a problem with valet, only with the car wash which is separate management from what I understand.
I left my car for three days and PRE-​PAID for it to get washed. When I got in and started to leave the airport I realized that the inside of my car was NOT clean. AT ALL. I returned and complained — a very nice man who worked for the valet took pictures and filled out a form for me as management for the car wash was not in the office. I NEVER head back. The number on the form was out of service and when I got a hold of them and left messages I never heard back.
I would not recommend anyone get their car washed there. I will never get mine washed there again, no matter how convenient it is, simply based off of the lack of customer service.

Warning — DO NOT PRE-​PAY FOR LOT C.
I wanted to share a valuable lesson I learned about pre-​paying for Lot C Parking at the airport.
When you are leaving the airport, before you exit the secure area, you are given an opportunity to pre-​pay for Lot C parking. This may seem like a good idea, so that you will be able to zip right out of the lot when you finally get to your car. DON’T DO IT.
Here is what happened to me. I pre-​payed my $ 39 for 3 days of parking. (This amount should have covered me being in the lot another 12-​hours past when I was actually leaving.) I went out, waited for my luggage (which often takes a while) and then waited for the bus to take me to Lot C (which ALWAYS takes a very long time). When I finally got to Lot C and tried to leave, they said I owe them another $ 3. The reason, it was over the 30-​minute grace period since I pre-​paid and they start charging an hourly fee after the 30-​minutes.
I asked what my charges would be had I waited and paid at the lot and they said, $ 39. So why would I have to pay another $ 3 for paying INSIDE the airport? They shrugged and said, «It’s policy.» I spoke to a supervisor and he said they receive complaints «constantly» but that is the policy the airport enforces.
Even though I paid for the FULL day. Even though their pre-​paid machines are INSIDE the airport, making it impossible to get your luggage and then pre-​pay. Even though their bus took forever to come and drive me to the lot. None of that mattered. You still get charged ON TOP of your daily rate.
The attendant and supervisor were extremely kind and funny about the situation and reiterated that several people complain and even offered me a form to complete (in duplicate) and submit to the airport for my $ 3 refund. We all laughed at the absurdity of it and I paid my $ 3 ON TOP OF THE $ 39 I had already paid inside.
When I called the number on the ticket and asked who I could speak to about the policy all they could say is, «the airport». Literally, there was nobody who could explain why the policy was that policy. Silly.
Bottom line… I will no longer be parking at the Burbank Airport. Now that Über and Lyft are options in LA, I can spend my money with them. This is a great example of a company getting $ 3 and losing a regular customer.

Great parking spot! This airport is really great for business travel. It’s small and easy to get around. The parking lot is the same way. It never takes us more than a few minutes to get out of the airport, walk across the walkway to our car and drive out. Hardly ever a wait at the ticket booth either. :)

Bob Hope Airport Parking Lot C — 07÷02÷2012−07÷05÷2012
2 Stars for Parking
1 Star for Service
1 Star for Returning Customer
This lot was not too far of a walk to the airport and if you don’t feel like walking you can always take the shuttle which comes around every 10min or so. There is plenty of parking spots, and only two areas where you can enter/​exit so it seems safe enough with the surrounding chain link fence. I’ve parked here twice already and my car was safe with no dings, dents, or break-​ins. I would park here again if I could not get a ride to the airport.
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Rating Scale
3 Stars for Parking (Bad = 0, Great = 3)
1 Star for Service
1 Star for Returning Customer

LOL why is this even on Unilocal?I guess it’s a business… dont’ laugh ’cause I’m about to rate this place.
They fill up quickly. Find a spot and park in it. This airport has become so busy over the years that this structure cannot possibly handle the number of people who come through during the busiest of times. You are required to stop before you head in so that they can «check» whether you are a «safe» vehicle and not some crazy nutso trying to take out the Burbank airport.

One word for parking at the Bob Hope Airport.
Confusing.
I don’t know how better to explain it…
The airport is amazing, but the parking could be better.
:0)

Airport parking saved my life!
After my huge debacle with Prime Time Shuttle (see the review), I dashed straight to the airport and went to Lot A. In less than 5 minutes, the aiport shuttle had picked me up and dropped me off at the airport, just in time to check my bags and walk onto my flight. If the shuttle hadn’t been timely, I would have missed my flight due to the time requirements.
Was only $ 9/​day, which is much cheaper than parking in the airport’s short term lots, and the shuttles come reguarly to the airport to pick up arrived passengers. Only bad thing is, when a lot of flights arrive together, hoards of people are waiting on the sidewalks for their particular lot’s shuttle, so make sure you get on when yours comes around!

OK first of all Burbank Air port is Divine to fly into… but the Parking I got bit…
5÷31÷07
So I was shooting in Phx but I had a Flight from Burbank and on the 3^rd I had a shoot in LA I needed all my gear for shooting… SO I did the sane thing and Shoot 10 hours in Phx then Drove 6 hours TO Burbank well as i DROVE about an hour out I realized that I had lost my wallet… so I turned back cause I needed ID to get on the plane I drive back get my passport. and drive ALL NIGHT i was really late… I got there 30 minutes before my flight I dropped my car off at short term parking… I figured if Valey parking was $ 40 a day this had to be less then that… I had $ 80 in cash… i FIGURED I’d BE FINE…
So I fly to Utah I sleep then wake up at 6am in the morning to shoot some pro Wake boarder… on a lake from the back of the boat…(lost one lens cap in the water… for those of you wondering where they went)…Then we then had a night shoot till 6am… so as the sun was coming up I realized I had a 8am flight so right from set we drove to the airport…
luckily I have gotten really good at sleeping on planes… Slept through Take off… I had a 40 minute nap and woke up on touch down…
I go to the Parking lot drive up… they ring my ticket… that will be $ 90 please… I only had $ 80…What? Do you take check? no only cash… So by this point I need to be leaving for the shoot… I sadly Call my First AC… he was on his way… of course he only has $ 20 to his name hes there in 20 minutes… I drive back up… that will be $ 102…WHAT?! are you joking me… I’ve now been up for over 28 hours… and was getting pretty crazy. and was really late for the Shoot… I start to Accuse them of Riping me off! I’m like 20 minutes ago you said it was only $ 90 …“sir if you read the sign it says.”…grrrr… I start scavenging my car… I Lucky have $ 2 worth of Quarters, Nickels, and dimes… and bail my self out…
I drive to set like 40 minutes late… Art still hadn’t built the stage and the gaffer wasn’t there either! yet another time where I was ridiculously Late and wasn’t fired.