Burbank Laundry

Wish I could give no stars. Came here first time. This place requires you to use a card that you load money on (instead of just using coins). Both machines that you get the card from (and load money) were down so no laundry will be done here tonight :-/

This place does not want your business. I will never come here again.
This location says they close at 10pm, but they really close at 9. Used to be 9:30. Even though the flashing open sign is turned on…
Also, they require you to put money on a card, and will not give you change.

Very clean, well organized, courteous friendly staffs, definitely come back for service again

This is our go-​to spot for laundry. Always clean (you’ll even see the staff sweeping or emptying the trash) & the staff are very helpful. There’s free wifi, which is always a plus! There’s ample washing machines and dryers, but do yourself a favor and avoid weekend mornings, as it gets packed and sometimes you have to wait for a machine to open up.

After my washing machine broke, I found myself having to find a place to wash and was lucky to have found Burbank Laundry. Not having experience with modern methodologies in a laundromat, I was puzzled with the operation of the machines. Fortunately the attendant Diane was there to save the evening. Not only did she help to explain on how to operate the equipment, but she also answered all of my questions and made me feel comfortable enough to come back again. Diane is an asset to Burbank Laundry — Her demeanor is exceptional!

Thank you for the great service, ALWAYS!
I use the Fluff and Fold service, clothes are neatly folded and separated by colors. Hangers on my shirts: A+
Why do your own laundry when someone else can do it for you?
You can spend your time doing something else.
Drop off in the A.M. and pick up later in the day.

Machines are great. But I specifically came here to work while I did laundry and the wifi did NOT work. Staff tried to help but to no avail. And they didn’t seem too concerned.

Great place to do laundry. Most of the ladies are very friendly and ready to help you out when you need it. I love that you only need quarters for the arcade games and that you get extra money added to your card if you pay in $ 20 increments. The bathroom is always clean and they will change the channel on a t. v if you ask :-).

I am currently staying at a nearby hotel for business but wanted to avoid the crazy costs of having the laundry done at the hotel.
I found Burbank Laundry via Unilocal and headed over around 10 am. I was met by a very friendly attendant just near the front doors. Initially she had said my clothing would be ready for pickup the next day, but once I told her that I needed it by the end of the day, she was very accommodating and said to come back at 8 pm. When I returned, I met the same super friendly attendant and found my clothing neatly hung, folded or otherwise organized.
Overall awesome experience and I would certainly recommend.

I’ve been coming to this place for about three years now and have never had a problem till today. Usually we come in and it’s never too full and there’s always a good movie playing or atleast something to watch. There’s always been a helpful friendly employee but today was different. I walk in and all the big washers and big dryers are being used by the associate. So what would of took me an hour took me 2 since I had to use the regular dryers which I’m perfectly ok with but the fact that the associate is ignoring everyone and refuses to turn on the tvs like she’s paying the bill is what gets to me. This is the only place I enjoy doing laundry at but today was torture :/

Great and clean place and very friendly and helpful. Haven’t used their folding services yet

This place does not even deserve 1 star! Here for the first time. Drove all throughout Burbank just to find a laundromat and ended up here. This is the worst experience at a laundromat EVER!!! First off, the machines are not labelled clear enough to inform customers of the price! A customer must be highly attentive to avoid throwing money down the drain! The prices to wash and dry are expensive to begin with. Also, staff members aren’t pleasant to communicate with. AVOID this laundromat at ALL costs!

Its a bit pricey but WiFi good and washer & dryers are good. But customer service sucks never get greeted, when u ask for help they act like its a hassle to help us and always with mug face no smile at all, very rude.

I used to love coming here to do laundry. Now the washers are failing, the WiFi sucks. And the prices are too high. Next week I’m going elsewhere. It seems like the owner doesn’t care anymore. :(

Just moved to LA and this was my first time doing coin laundry in years! Great experience and I definitely will be coming back. I think it’s probably a little more expensive than most but worth it for the clean environment and very helpful attendant! One of the washers I used wasn’t working and charged me twice so she offered my to let me dry the load for free.
Laundry card required for all machines with a $ 10/​min
Top Loaders: $ 1.65
Large Front Loaders (3x top load): $ 3.40
Dryers $.35/​per 10min

Each of these Hispanic women– especially the owner are RUDE. None of them have customer service skills. Great machines, but if you don’t follow the rules & regulations (Not one bulletin hung up that explains rules– they make you figure it all out yourself) best believe you WILL be yelled at. (Happened to me twice, with 2 different people). Instead of yelling at your customers why can’t you politely show them how to use the machines? The machines work great but they REALLY need to place more signs of directions on how to work washers/​dryers.
It’s really a disgrace that grown women don’t know what customer service consists of.
This is the type of business that tries to «be different» due to the modern interior, but has failed miserably because the service is so poor. Nice try, you’re just like the rest.

First time in a laundromat in a VERY long time. I had a great experience. Clean. Friendly staff (one lady). Clean restrooms. I would recommend this place and also return myself :-)
Happy laundry day!

I needed to wash an oversized washable rug that would not fit into my home washing machine. I really put it off because spending my time at a laundromat didn’t seem like a lot of fun. I chose Burbank Laundry because it was near my house and didn’t seem sketchy. A couple things to know:
1) Like others have said, it’s cards only. CC is a $ 10 minimum, cash any amount of bills you wish to load. No coins.
2) If you want to find out how much the loads are you can hit the buttons on the washer beforehand. I used a 6 load washer for my rug and it was $ 5.75. I think a super wash is a little more. I didn’t dry my rug so I can’t comment.
Everything was clean and well run. There were many regulars who seemed to know the attendants. I highly recommend Burbank Laundry!

Throw in a coffee shop and I’d probably be here every morning. The floors were spotless, the washer & dryers were super clean and the staff was friendly. I was exercising across the street and noticed this place so I thought I’d give it a shot. I had no idea a laundry mat could be this clean. They use laundry cards instead of change. Diane was extremely helpful in getting me acclimated to this new system as she saw me struggling to figure out where to insert money. I love the tables in the back with the really big windows overlooking Victory and the wifi. The environment makes it super easy to get into a work groove while you are waiting on your laundry. Tons of natural light comes in which only adds to the already existing happy-​vibe environment.
Commercial washers
$ 2.10 for 20lb
$ 3.40 for 30lb
$ 4.60 for 40lb
$ 5.75 for 60lb
Commercial dryers
Regular size dryer .35 per 10 minutes
Xtra large dryer .70
Oh and there are 2 HUMONGOUS washers in the front
Bathroom
Seating Area
SUPER CLEAN
Wifi
3 large big screens
Fluff and Fold service
Vending machines

I’ve been coming to this place pretty much since they opened. I’ve only used the fluff and fold service & I have never had a problem. Ana is great! Hard worker and very friendly. They charge $ 1.25/lb & to me it’s worth it. I work 6 days a week, no washer/​dryer in my building and on my one day off I don’t want be be stuck in a laundromat so dropping my clothes off and picking it up the next day is sooo convenient!
The only downside I’ve experienced is that their cash register acts up every now and then and can only take cash at that time. Otherwise they accept credit cards.