GAP Factory Store

A compliment for excellent customer service should not wait so here it is.
Went to return an item I bought yesterday but realized I forgot to bring the receipt. I approached this lady who was folding shirts. She always have a huge smile on her face and welcomes instantly anyone who comes in the store. Her name is Criselle and found out she’s actually the store manager. I told her about the problem and she told me if I have the card I used, she will be able to refund it. She even went to the register herself to process transaction. She asked me why was I returning it. I told her that it doesn’t fit and went around already to find a bigger size but there isn’t any. She said she’ll check stockroom and try to find one. A few minutes later, she came out with the size I was looking and rang it immediately.
I always love coming to this store. I love that it is clean, well-​organized and good deals on merchandise all the time. The employees are all friendly and helpful. Now that I came to know Criselle, the more I’ll be coming here even just to say hi. Awesome job, Criselle. Thank you for taking good care of your customers. One super happy customer here.

Unilocal 100 review challenge ³⁰⁄₁₀₀
The middle sibling of Old Navy and Banana Republic is named GaP. Gap Factory Store is located on the San Fernando strip outside the Burbank Town Center.
Gap always has stylish clothing for kids, women, and men. What I love love love is the super cute pointy flats they had on sale in versions styles and designs. Even the sandals were a whopping 50% off. And if you want additional coupons you should definitely download the retailmenotapp or ask how to save extra in the store.
I scored amazing sweaters for $ 6ish and the latest dusty blue khakis for men for just $ 11. Sometimes Gap gives the $ 25 off $ 50 purchase… which you can’t pass up. Gap sweater is highlighter pink for women came out to just $ 9. That rush you get when scoring deals is like a breath of fresh air.
The one of a kind styles always have me coming back, to see what’s new!
The service is super friendly.
Across the street from Starbucks.
90 min free parking/​street parking
Unless you park at the mall and cross the street.

The Gap factory store 2706 in Van Nuys is great place to get good quality clothing for incredible low price. My friends and I love it! Most importantly is that young men and women that work there are super friendly and helpful! Once I lost my discount coupon on my way to the store and was sad, but they believed me an honored the discount without the coupon anyway. Thank you so much Ben and all! It was so nice of you! Thank you for your great service! Kudos to you all!

When has it been ok to cater to the person on the phone and not the customer in front of you? And still not call an additional associate to help? Not worth 1 store but that’s what is available

It’s always cheap at the gap and if you like little Taiwanese kids making clothes for less than a nickel and you buying it for like a 80 percent mark up then go for it

I mostly go to the one in Los A, however, both stores provide the same experience. There isn’t much shopping ambiance compared to the actual retail stores. In terms of deals you do get some deals, however, I find that they more or less share the same discount as the mall stores. The only thing that this has going for them in a variety of styles and sizes in the shirts department. The pants on the other hand are a bit of a hit and miss.

It was fun discovering this place for the first time. As with any outlet, what you see is what you get. The quality of the fabrics and designs are «you get what you pay for». I was pleased to find a cute t-​shirt dress for half off. The dressing room was ample and clean. The staff were helpful in looking for alternate sizes for the items I was trying on. Check out was fast. No long lines like at Ross or Marshalls. I will most likely return whenever I am in that part of town again.

Good selection of sleepwear and accessories. Definitely not as big as the Camarillo and citadel outlet locations. Clearance rack is disappointing– overabundance of plus sizes. The mens and boys sections are not bad. I (mom) usually leave the store empty handed.

Man the workers here are dumb. Asked a question and they don’t even know staring in to space. Glad I don’t shop here for myself

This is in a very odd location for a factory store, but whatever. I won’t complain about that.
But I will complain that they seem to try and cram everything they can into their somewhat small retail space. It leaves for an often claustrophobic feel.
It’s also often quite crowded which just ads to said claustrophobic feel. I can really only spend so much time in this location before I just gotta get out. Which, sometimes doesn’t happen because lines can get long.

I really like this location. I personally ONLY shop for the Gap sleeping pants because they are just sooo… Perfect and soft. Haha. Anywho,
The sleeping pants are rarely on sale or have a discount on them but I don’t mind them. Worth the price!
The employees are always so helpful! So up beat: D thank you!
They usually have good discounts an sales from when I just look around to kill time.
All in all, my reason for the 5 stars and review is two reasons. 1) because the availability of those sleeping pants are always available and 2) the staff is so friendly and very helpful.

I really like this outlet. It’s the best place and price for jeans. It’s all good until it comes time to check out. There is always one register open. Sometimes two, but I swear each time the people in line ahead of me always have returns and exchanges. The lines are just too long for the one register open. If you are near checking out and are thinking of doing another loop around the store, yet see no lines. Run for register!

I don’t typically write reviews for chain clothing stores, but this Gap Outlet was pretty great. I came on a day they had a 50% off of store-​wide sale, so it was pretty chaotic. Despite the madness, every one of the employees was extremely friendly and helpful and kept the store very organized. It’s also a plus that there is a factory outlet store in the heart of downtown, versus in some suburb with a bunch of other outlets that I wouldn’t otherwise go to.

40 to 60% off on everything until July 7^th! It’s a well kept store and plenty of inventory. It’s in a great location in Burbank where there are plenty of places to walk to for shopping and eating. Overall, I find that Gap is pretty consistent across the board in most of the locations that I have visited to be top notch. Regular prices are a bit too high, but when they have sales, they have SALES!

Now they have the best location in the Burbank Media Center along San Fernando Road… Only problem I tend to find this place slim to none on a variety of clothing., It just didn’t have what Gap usually has at their mall locations.
Now I know its supposed to be a Gap Outlet, but most things were not discounted enough to make it a great deal for Outlet prices.
Guess you need to go to one of those Mega Outlet Centers to get the real Outlet prices.

I’m obsessed with their baby/​toddler clothes for my 10 ½ month old, but even after the sale, these clothes are so expensive! However, I do love to spend money in here when I can. I’ve always encountered nice, polite employees who have gone out of their way to price check for me, and with a true smile.

Sure, it’s a little messy and disorganized, the staff are pretty jaded, but hey, it’s an outlet store. This store is not as big as the one at Citadel, but for its modest size, there’s still a good selection of clothing, including women, men’s and children collections.
Lucky for me that day, I scored a black peacoat for $ 13, marked down from $ 89.99! No harm popping in to poke around, but I wouldn’t go in there always expecting a killer deal. Since there’s no full-​priced Gap store in Burbank, this is a welcomed addition. I’ll definitely be checking back!

This place opened not too long ago, not sure exactly when and I was pretty excited. I used to purchase a lot of my clothing from GAP, but have not been in one in quite some time. So since I’m always walking distance to this place, I was excited.
I walked in and I was over it pretty fast. The guys selection is pretty scarce. It was soooo messy in here. Clothes everywhere, and disorganized. It almost felt like a Ross. Not that there is anything wrong with Ross, but come on you know its a disorganized store.
Not really much to say, but I will wait a couple weeks before I return. Hopefully they work their stuff out

A few months ago I saw a «coming soon» sign for this place and got really excited! I often buy clothes from the Gap, and who doesn’t love lower prices? Then I promptly forgot all about it until the other day.
I was impressed that there was so much selection here, and everything was marked down 20%-60%. I bought a $ 80 jacket for $ 26!
I was excited to find some cheap button up shirts too, but no luck. Most of the mens shirts looked like they came from the Old Navy down the street.
Oh well, I’m sure the inventory will be completely different in a few months when I remember about this place again.

Yay for the new Gap Outlet store! The store itself is located right in front of Yogurtland, on the corner of Palm & San Fernando. It’s a pretty convenient location, but parking can be a hassle. If you can’t find parking on the street, try one of the parking structures nearby (for the movies or for Ross, on Magnolia). You’ll definitely be able to find parking, even if you have to make a little trek. The store itself is brand new, so it’s quite pretty. The clothes are… well, GAP clothes. Cute, pretty affordable. Can’t really go wrong.