Laurin Lubin Lakeside Community Healthcare

Dr. Lubin has seen my two boys for nearly 14 years. I don’t think it’s possible to express how wonderful she has been! From the very first time she saw my oldest son when he was about 18 months (he’s almost 15 now) until today, Dr. Lubin has been terrific. She has treats both of my boys with care, concern, and professionalism. My boys actually ask to go see her when they feel less than heathy.
My wife is also a health professional, so she knows what’s going on and she wouldn’t begin to think about going to see another doctor.
Dr. Lubin communicates everything perfectly so we always know what is going on, and she never ever glosses over explanations.
If you live anywhere near the Burbank area and are considering changing pediatric doctors, I’m not sure you could do any better than Dr. Lubin!

Dr Lubin is a great pediatrician. I take all my 3 kids to her. Very knowledgeable and detail oriented. Wonderful bedside manner, my oldest loves her. Highly recommended.

I am appalled at my recent visit to Dr. Lubin’s visit. I have gone 4 times now to the office and the lack of communication is something that needs to be addressed within the office. They don’t give you informed consent of what the visit will entail and what to expect before the next visit. She just flies through the appointment, checking off an impersonal list of milestones, and telling you her opinions sternly without trying to get to know your child personally. The recap from our appointment most recently had a few things checked off that we hadn’t even remotely discussed which is incredibly dishonest. There is no communication between the doctors and their front end staff, who are unhelpful and rude.
The first time, my daughter was given vaccines that were not properly documented within her file and the doctor had no knowledge of it when I called to discuss questions about my visit. It was corrected after I had to come in in person for their error. I asked several times in my most recent visit for a list of vaccines she is due for and was told by the office manager, nurse and the receptionist that I couldn’t receive anything like that because she had no access to that information and I should call the doctor myself.
The receptionist, Patsy, was incredibly dismissive and rude and actually held up her finger to my face when I was speaking to her (we had been talking a few minutes and were checking out) in order to check in and take a co-​pay for someone who walked in during me checking out. She actually interrupted and shushed me to check in a patient walking in. I couldn’t believe it. Before that, she had given me a form to fill out and I asked her a question about it and she said, I am in the middle of something else! I will help you when I am done. Meanwhile, the other receptionist was reading a magazine. My jaw dropped at how unpleasant this whole encounter was and I did everything I could to bite my tongue.

I recently took my daughter in to see Dr. Lubin at Lakeside Medical and was very pleased with the experience. She hates going to the doctors office as much as her Dad and from the time we arrived and checked in with the front desk until the time we left we were treated very well. Dr. Lubin is very professional but at the same time is very personable and my daughter instantly bonded with her. She answered all of my questions and took the time to answer all of my daughters as well. The staff was very nice and Anne (I think she is the manager of the office) stopped us to make sure we were being helped properly and felt comfortable with the Doctor and the staff.
I would highly recommend Lakeside and Dr. Lubin and plan to build a long term relationship with her and her office.