Lawrence D Tran, MD

I was referred my a family friend … the first experience I walk in the front desk intern won’t smile the waiting time is a crime … if u have a 9am don’t expect to be seen till 945 if u r lucky than u wait at least 30 more mins I hated coming here here always the same … try calling no one picks up and if they do … it’s lunch time they say call back … Dr Tan is a nice dr always treated me good… I left cause he fills his office with interns who have no clue what they r doing they can’t say ur name right or draw proper blood … it’s like a training school there… I guess it’s better to hire interns and pay then nothing than hire a real staff that cares… after switching Dr no more waiting and at least I get a smile and I get treated like a normal person …
One more thing that bothered me was there dam follow up visits all the time and charging co pay…
I never have a follow up Visit and less it something major… another way to take your money as always …
Once I switch Dr these issues all went away.

My husband and I have been going to Dr. Tran for almost 4 years and we are very happy with him and his staff.
His physicals are very thorough. He may be a man of few words, but he is very straight to the point, knowledgeable and fast. I’d much rather have that than a doctor who wastes time buttering up patients with small talk. To each is own I guess. Quick, easy, in and out… but NOT rushed. Very thorough and straight to the point. Also, very easy to make appointments which I love being that in LA– it’s always so difficult to make any appointment nowadays.

Dr. Tran is not a bad doc, you just need to make him listen. The front desk guy Bryan is an A-​Hole. His staff needs to take customer service and patient compassion classes. If you are a walk in you will WAIT A VERY LONG TIME! I was here today for 3 hours before I got a room. It’s the norm, expect it. I give him m 2 stars because of his staff, the are unprofessional in the office. They are young kids so I guess it’s to be expected.

Dr Tran should have his license revoked for lack of compassion, which I believe every doctor should have a lot of. After waiting in the waiting room for about an hour, and then another 30 minutes in the examination room, just to get a referral to have a specialist look at my kidney stones, I opened the door to see what was taking so long. As I was speaking to a member of his staff, dr tran was walking by, he said «how you doing?», I said «I’m in a lot of pain». He completely ignored me and kept walking. Even the staff member had a look on her face like she couldn’t believe he just did that. I walked out and changed my doctor. If you are assigned this doctor automatically through your insurance, change doctors immediately.

My appointment was at 10AM, got there, sat down for 30 minutes and then was told by the secretary that Doctor was not coming and for me to come back later at 2:00PM. Secretary was very rude and did not apologize for the inconvenience.
Went back a second time for my follow up, waited 50 minutes in the room and finally the doctor showed up.
Employees are mostly young people who just graduated high school and very unprofessional.
If I had a choice, I would definitely choose another doctor.

I read some the reviews about Dr. Tran and his staff. I didn’t see what some of you were talking about. His staff was very nice and helpful. Dr. Tran was our doctor before and we hadn’t been to him since 2007 when he saw us he knew my name and my husband’s name. Also remembered I had a daughter. Dr. Tran gave my husband a physical and is going to direct him in the right doctors he needs. I think he’s knowledgeable and a GREAT doctor! Wait time could be better but he’s worth the wait!

I’ve been calling to make an appointment for over a week during business hours and no one picks up the phone. I’m going to have to change doctors.

Simply the best! My family has been seeing Dr. Tran for decades and now generations. I will not go anywhere else because I owe him my life! He has helped my family get through some rough patches, and always approached his practice with so much care and wisdom. Very thorough with his diagnosis and always reiterates that he is there for you «I’m your doctor; we get through this». I am very lucky to have such a caring doctor, I’m sure not all people do. At my last visit, he told me he’s been a professor at UCLA medical school for over 20 years-​and still goin’. Go Bruins!
The wait time is not bad at all. The trick is to go early in the morning or mid day. (I have been seeing the doc for years, I know this for sure). If you go around 3−5pm– forget it. It’s definitely rush hour.
Btw, he is hilarious!

If you are looking for a great doctor that is extremely knowledgeable and takes time with his patients, go to Dr. Tran. Sometimes you have to wait because he sees everyone, so you can get in without a appointment when you are sick, where as most doctors could give a hoot and let you wait 2 weeks for a appointment. I suggest if you have ongoing or chronic medical problems, go to Dr. Tran, he will get to the bottom of your medical situation.

The initial visit that I had wasn’t terrible, but definitely could have been better. I went in for a health screening. I had an appoint so I assume that is why I didn’t wait too long. The Dr called me to the back and asked me few questions since I was only there for a health screening. She then let me know I would be getting blood drawn and that her nurse would get me in a minute. I was taken to the back where the lab is and had a male nurse draw my blood. He was very inexperienced and drew blood from a place too high on my arm. They asked me to call in week for result. I called today at least 10 times and no one answered. I tried again before 5pm and they finally. The girl was rude and if I could chose my own doctor for this health screening I would.

The ABSOLUTE worst. I am writing this in the waiting room, my third visit in one month and the third time I’ve been waiting over 90 minutes after my appointment time. What’s an appointment? Dr Tran’s office doesn’t know!
Once you wait over an hour in the waiting room, expect to wait another 45 – 60 minutes in the operatory as well. If you are a person who values time, this office will drive you to MADNESS.
Once he finally does walk in, don’t expect eye contact or listening. He’ll pen away in this chart and spend very little time diagnosing (or even speaking) with you.

Not sure why I have continued visiting this office over the years. Actually it’s because they are a block from my house in Burbank. I’m in the office now and have been waiting over an hour and a half. They seem to have no concern for how long we wait. It’s like I have all day. Once again, I will be late for work. I’m changing doctors today. This is pathetic and predictable.

This place is terrible good luck ever getting ahold of them on the phone! I will never come back here again

Its taken me well over a year to write a review but reading some of the other reviews I would like to add my own experience. It was pretty poor, I had moved to California and not registered with a Dr until I became sick and was in need of some antibiotics. I happened to be in this building for an appointment with my daughter and happened upon his office and found he took my UHC health insurance. I was feeling awful stuffed up the whole nine yards really in need of some medication. Once he discovered i had «good insurance» we should do «lots of tests», i was completely blocked up and my hearing was badly affected but this did not stop my hearing test, which seemed completely illogical as surely this was the worst time to test my hearing. His attitude seemed a little off as he was joking with my wife about how i was feeling, maybe me taking it the wrong way but definitely something a little «off» about the whole thing. Despite calling endless times i never managed to get any of the test results, we had moved and i didnt want another appointed unless there was a issue, I couldnt even get results for the hearing test, lots of promises but eventually I gave up.
The office was in need of a cleaning especially the chairs and everything was dated.

Dr Tran has the worst wait times around! If your appointment is at 9am don’t expect to be seated in the examination room until 30 minutes after. What’s worst is on top of that you’ll have to wait for another hour or more to get the doc to even see you (it’s been an hour and I’m still waiting alone in the room).
This isn’t the first time this happens when I’ve had an appointment with him, there have been times where I’ve waited 2 hours and a half to get 10 minutes of the docs time. This is definitely the last visit I have with him, changing my doc is probably going to be the best thing I’ve done this year.

Doctor Tran does not spend or ask many question when I come. Chairs in the waiting room need to be replaced and I think when u make an appointment at a certain time does not mean 1hr and a half later. This really sucks still waiting.

They always welcome walk-​ins, but do expect to wait a fair amount of time. The staff is really nice and friendly. Dr. Tran is also great. He really seems to care about his patients.

I have been going to see Dr. Tran for around 10 years. I haven’t experienced the rudeness that other people have in these reviews.
Today I was blown away with the way I was treated. I hadn’t been in the office for around a year and a half. Dr. Tran came in and was not only friendly like usual, but he asked about my wife by name, as well as my kids. He chatted for a few minutes about my career and other things. It was fantastic! There’s no way all that information is in my chart– he just must have a great memory.
In the past, he’s seemed a bit in a hurry, but I think he’s also on staff at UCLA. Going back and forth from Burbank to UCLA might be exhausting.
Anyway, whenever I do have questions to ask, he will take the time to answer them. He also has no problem referring me to a specialist or to the pharmacy. My wife told me that some doctors are extremely slow to refer someone to a specialist. That’s a huge plus! One doctor can’t be an expert in everything.
I do agree that if you are going to come to this office, you DO NEED an appointment.
WITH an appointment, you might WAIT a long time. WITHOUT an appointment, you will wait until the cows come home (whatever that means). Basically, if you’re trying to grow a beard, you can do it in one sitting if you come to Dr. Tran’s office WITHOUT an appointment.
It does seem like they charge you a Co-​Pay for EVERYTHING. «Hey, I’m just using the bathroom!» «You still owe us a Co-​Pay.»
Today, they opened the door a few minutes after 8am. My appointment time was 8:15. I had a checkup, an EKG, blood work, (another personal sample), blood pressure, and a good chat with the doctor, and I was OUT OF THERE in ONE HOUR. Fabulous… but, I did have an appointment. Take note, and avoid being a walk-​in.
Parking: underground, across the street in their dedicated garage, and street parking on Magnolia.
Office staff: Polite.
Phone etiquette: blah. They let the phone ring waaayyyy too long before picking up. And sometimes, there is a lady who answers the phone like this, «Hello.» Look lady, it’s a doctor’s office, not your home. You are supposed to say something like this, «Dr.‘s office, how may I help you?»

Almost 15 years with Tran as my doctor (Meh), I finally had enough of the cluttered and aging office/​exam rooms, hour + wait times, and especially the unprofessional and rude staff. The last straw was waiting almost 2 hours (with an appointment) and being laughed at and made fun of by the staff, behind my back (except I had come out to ask them a question, and heard/​saw the whole thing). My question changed to, «When you’ve finished making fun of patients who’ve been waiting almost 2 hours, most of it in a paper night gown in the exam room, would you please get me a copy of all my medical records?» Really insensitive, inexperienced staff.
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I have given this guy and his office multiple chances to not be terrible. But they never seem to hit the mark. Not only do they have the longest wait times known to man they charge you for every follow-​up, check-​up and everything in between (even if your insurance states that check-​ups and follow-​ups don’t require a co-​pay).
Every time I go in there its 2 hours of waiting to 10 minutes of doctor time, and then he ends up just referring me to a specialist because he has no idea what he’s talking about. Also, be sure to check any specialist that he refers you to because he does not check whether or not they are in your network. Both my podiatrist and gynecologist were not in my network but thankfully I checked before I went in and found great ones.
The guy that works the front desk is a little shit! He never smiles, says hello and is ALWAYS so damn rude (and you know its bad when you use this description to identify him and the nurses know exactly who you’re talking about). There is 1 nurse there that I love, I wish i remembered her name.
The office also is disgusting. Its cluttered, dirty and out dated. The last visit I had, in the exam room there was food all over the floor where I’m assuming the staff was just having lunch. GROSS!!!
Needless to say I’ve had enough and I’m on the hunt for new doc.