Logix Federal Credit Union

Great rates. Fast replies and easy to refinance my car. Also they offered me a credit card. Thanks to Denise G for the great service!

I do a ton of research and use Unilocal as a starting point and they have the best rates in town!

Thanks to Ana Cortez and Logix who saved me a lot of money, refinanced my car with them and saved so much money. I went from a 17+ APR To a 4.49 APR. Thank you guys so much also opened up a Credit card and Bank account. Ana was really nice, patient and really helped me out a lot thank you ! :)

Went to Logix in Burbank to apply for a mortgage to buy an existing home in Glendale. I worked with both Eugene M. and Laura P. They were both excelllent. They are friendly, capable, intelligent and patient. They guided me through the process patiently. We closed escrow on time and the numbers were as they said. There are no tricks here at Logix. My sincere thanks to Eugene M. and Laura P. They are two wonderfully experienced individuals.

I have to say, I have always thought that my relationship with financial institutions would always be terrible at worst and so-​so at best. Josh Sylvas changed that perspective entirely. Not only did he work tirelessly to help me get into my first ever car, but has been knowledgeable, respectful, and EXTREMELY helpful every step of the way since. He is the sole reason I am at Logix for all of my banking needs. Thanks again Josh!!!

Wow! I can’t even begin to describe how much I love and appreciate Josh Sylvas. A few years ago, I was blessed to have him help me with my car loan to buy out my lease and I got the best interest rate out there. I have now came to him for other financial needs because of the integrity and outstanding customer service he provides. He’s always so pleasant, friendly, and I feel like I’ve known him all my life. He really is wonderful! Thank you Josh for all you have helped me with! You truly are remarkable! I will not go elsewhere for my future financial needs, Josh Sylvas is where its at!

Went here to open an account for my fiancé and Freddy helped me. He was very professional and knowledgeable. I already have an account with logix and if you look my reviews I am very picky if I give somewhere 5 stars they went above and beyond to earn that.
Trust me on this fire your bank and join Logiperiod. It would be the best decision you have made and would never regret.
Next

As a long time, unhappy, bewildered and abused member of the ridiculously inept and overwhelmingly «NO WAY» UME Federal Credit Union, I finally decided to just close my accounts and then found the Unilocal reviews for LOGIX FCU.
There are not enough words to adequately express my gratitude for this FANTASTIC organization of happy, smart people who truly want to help everyone and have the brains, the attitude, and the ability, to do so.
If you are looking for human contact, these people, their offices, locations, parking, and the environment, are superb. If you are prefer online communication this is for you!
I opened 2 personal accounts, applied for, and was quickly approved, for a low interest car loan with credit report only. I also received a high balance, low interest, platinum credit card without ever having to go in to a branch or meet face-​to-​face until the car seller and I met at the Burbank office to sign the final car papers which took 5 minutes, thanks Antonia!
My loan officer, Denise Gomez, was fabulous, easy to contact, available when I needed her, creative, smart and very nice — she did everything necessary to enable me to wrap it up and drive away in my new car the same day. Thanks, Denise! Thanks LOGIX!!!

I can’t say enough wonderful things about Logix. They not only helped me get a checking and savings, they opened up a credit card for me and two auto loans. They got me out of a bad auto loan. Jen in the loan department is the VERY BEST!
Run to Logix and make them your financial institution!

I have been a member since 1988 and I love everything about Logix. Their personal customer service, the quality of the service, no fees and going out of their way to accommodate their customers. I dont feel like I am just a number, but an actual customer, unlike the big banks.

Using this bank is like coming home! People actually are genuinely pleased to help you.
They have very competitive lending and interest rates.
Remember, it is NOT a for profit institution
so the fees are reasonable. At the end of the year any profits are distributed back to the accounts by direct deposit with a thank you for being a member!
We are three generations of members, starting with Lockheed Federal Credit Union, to the name change to Logix Federal Credit Union.

This is a great credit union. Great service, friendly staff and convenient.
It has come a long way from the Lockheed days in the little trailer where the current Frys is located.

My wife had a fantastic experience at Logix in Burbank. Tricia Mendoza was extremely helpful and courteous. She even delayed eating her lunch until she made sure all my wife’s questions were answered and transactions complete. Wonderful customer service.

Logix helped us alot in our financial problem. Ana Cortez is very friendly and made us feel very welcome. She explained everything very clearly. She deserves a promotion!

Incredibly helpful and friendly people in the branch. The customer service on the phone and online are also amazing folks who all take great care — completely different than any «banking» experience you’ve ever had. I add quotes there because Logix is so much more than a «banking» institution. I only wish there were branches on the westside of LA. I love this experience.
Dump your bank and do all of your business here at the Logix Federal Credit Union! No ridiculous fees and no bank abuses. They really care about you, their MEMBER! You are not just an account holder or a borrower, you are a MEMBER and they treat you like it. It’s great!

Logix was referred to me by a friend and I am so glad she did. I was nervous to obtain a personal loan from a company I’ve never heard of, however after doing my research and talking with my consultant, I was completely reassured.
Anabel Vielman has been absolutely fantastic to me. She has taken her time to answer all my questions whenever I have them. She always responds to my emails and is available by phone whenever I have a concern.
The terms for my loan are fantastic and I like that it is a fixed rate and I can refinance in a couple months when my credit score improves. I am not telling everyone about Logix, they’re great!

Need a quick personal loan based on reviews here I decided to give them a try.
I got Jennifer to help me with my loan, it was very quick and easy and even with my bad credit I got a much better rate than other places I looked at.
I am very happy with everything from start to finish and highly recommend them!
Thanks Jennifer for your help!

WOW. Seriously.
I got so much to say about this company but I’ll keep it short, so you will actually read this.
I basically applied for my car loan refinances with literally zero expectations. I was sure I was going to be denied and end of story– I’ll be stuck with 18% interest until the end of my life.
Long story short (as possible) — I was contacted by the AMAZING Anabel Vielman from Logix and started the process. She called me and explained it all. She is extremely professional, easy to talk to, non pushy and most important– honest. She gave me the pros and cons and I chose what I wanted. I work in sales and I can really appreciate a quick reply and an excellent customer service!
I really feel bad because it’s been almost a year since I joined Logix and haven’t Unilocaled about it… I had to write it down now, right after I emailed her asking about mortgages options. It took her about 3 minutes to reply to my email and connect me with a rep. She deserve a review.
In addition, they have excellent online banking system, great pay options, informative emails and overall excellent service.

Truth: I’m a new customer.
Truth: I can be very difficult.
Truth: I hate big business and the soulless shills of human beings who tend to work in them.
Truth: I hate the banks.
Truth: I was so impressed with Natalie at Logix in Burbank.
Natalie didn’t bullshit me, she looked me in the eye as she spoke-​and didn’t speak if I wasn’t looking at her or was distracted.
I went in with one goal and was so impressed with Natalie, her communication skills, her knowledge, and her patience that I inquired (and registered) for three additional products.
This is a good place and I hope Logix appreciates what an amazing employee they have in Natalie.

(Banked 02÷18÷15 W @ 3:00pm and several times before): Logistically, they worked best for my needs!
For my first review of a financial institution, I finally decided on the Burbank branch of Logix Federal Credit Union as my template for future banking and credit union escapades. Formerly named Lockheed, they chose to rebrand themselves several years ago to appeal more as the «every person’s» financial experience as customers began leaving banks in droves — me included. Their tagline of «Smarter Banking» may or may not fit, but at least it grabbed your attention. So, what can be said in my review?:
Although they offered a plethora of services akin to most banks and fellow credit unions, I personally did simple banking with them (i.e. checking, savings, cashed, deposited, withdrew). As with all credit unions, absent were the horrible fees and balance restrictions we’ve all grown to hate at banks. Their loan rates were highly competitive, but I’m still curious why they didn’t offer safe deposit boxes. As for location, this was conveniently located to a couple properties I now helped manage… and was directly across the street from a Fry’s Electronic store with all those great boys’ toys!
Service — From the attractive females who usually graced the customer service counter once you entered (I liked that they went the telenovela or weather girl route here; hey, sex sells!) to the young friendly tellers I’ve dealt with, such as David on this particular day (Angela has been my favorite), I’ve always felt like a king here. The wait to see a teller has always been very minimal, but I also avoided the busier days of Monday, Friday and Saturday. I haven’t dealt with any of the loan officers or new account managers at this location, but I’ve eavesdropped now and then and they seemed equally friendly and competent. Nothing but positivity from me; great job!
Parking (Free) — A gigantic parking lot without any need for street parking; ’nuff said!
Atmosphere, décor, ambience — A very spacious, well-​lit (natural through the uncovered glass windows and electric from the ceiling) floorplan that had a waiting area, a kids area, several open desks for customers, approximately eight teller stations, and several enclosed glass offices which I imagined were for the managers and above. A clean facility with the usual promotional posters and signage that advertised great offers and services. The place looked very professional… as it should. Although there were no TVs or background music, there were several entertaining informational monitors that scrolled the factoids, news of the day, weather, etc.
Attire — Totally casual, so I would normally be in a t-​shirt, boardshorts, and flip-​flops.
Overall, the Logix Federal Credit Union location in Burbank has taken customer service to a new level which any business should follow. From a business financial perspective, I felt more people should switch from banks to credit unions, and when they finally made that decision, Logix was an excellent choice to move their money into; and it if it happened to be this particular branch, even better. If I needed to expand my financial dealings, you bet they’d be the first one I’d consider. I found total value based on the prices, service, and experience noted above (ummm…nothing purchased here but all else kicked-​arse!). And, my penchant for AMEX didn’t apply here. 5.0 STARS