Music Express Limousine & Messenger Service

I have never experienced such poor customer service in my life. My company uses Music Express when we travel out of town and it is fair to say that we have never NOT had a problem. The people who you have to go through to book reservations are all borderline one notch above brain dead and require you to repeat all the information 3 – 4 times and they still manage to have it incorrect.
The last two times we used them we incurred over 6K in charges and if you think you are going to call up and receive an invoice, you must be delusional. Just don’t do it. DON’T DO IT. Call yourself an Über or Flinstone your ass there. Thank me later.

My wife and I used this services to pick us up at O’harre airport in Chicago. Warning, do not use this service at O’hare, unless you like a long. Cold walk in Chicago’s winter. They met us with a sign and made us walk from terminal 1 outside for 15 minutes to the end of the paking lot at terminal three. When I asked why we got such poor treatment, he said «because we ordered the «premium» service — gate pick up. I told him that other premium services. Use a greeter so the client isn’t treated like a Himalyan hiker. Hhe says he was just doing what he was told. Anyway, never again with Music Express.

Pretty alright limo service but way too expensive. Probably the most expensive out there.

Our driver, Niko, was awesome! Very polite, not too talkative, just talkative enough. Loved him. Would definitely request him again. Also, the car was very nice, clean, properly appointed. Niko treated me so well, I wanted to hug him when we said goodbye. =)

Travel can be a hassle. But as a business person who has to be places on time and unharried– Music Express Limo has saved me time and time again.
These people are geniuses for not only getting me from Point A to Point B (the greens fees for a limo service) but also accommodating my every need, be it a band-​aid for my heel cuz my shoes hurt or running into Nordstrom to get me a new pair of shoes when my heel broke in the airport. Or how about something more important like an English speaking chauffeur in China or a van to transport an Olympian and his entourage from one interview to another?
It’s one stop shopping. Call the 800 number (800−255−4444) and give them your travel information and they are there– be it here in the states, in Canada or in any one of 500 cities worldwide as they work through local affiliates. Their cars/​vans are clean, their drivers professional and accommodating and they are always where they are supposed to be– saving me the hassle of hunting them down. Their staff is trained to deal with VIP’s so whether you are one or aspire to be one– you get the fine treatment that you deserve.
Their prices are a little higher than other limo services but as my assistant says– it’s worth it to her to know that I am being taken care of on the road. And the great thing for me? The tip is included so there is no papers to sign, no tip to figure out, nothing but the ease of having someone else be responsible even if for just a fleeting moment.
As I write this sitting in the back of my limo– I glance out the window at the traffic around me and breathe a sigh of relief. For once it is someone else’s hassle. I can go back to my typing cuz I know I am in the capable hands of Music Express. And that’s about as good as it gets.

NOTE: this company only provides services to people/​companies that set up corporate accounts with them.

I can’t tell you how many times I have booked a limo or sedan service with Music Express.
They are on top of it.
Of course, their rates reflect that top notch service but if your corporate card is paying for it… why not?!