Nice N’ Clean

Should of checked the previous Unilocalrs this place is awful the staff that runs this place is extremely rude and have zero class giving the rest of the Armenia or Russian community a very horrible name what shame these people forget they are immigrants to the United States as well, anyways the change machine did not return my change $ 5 so I reached out to the staff to be responded with non professional service I had to request to rewind the surveillance camera when she accused me of lying very upset it’s not a healthy environment to be around save your cash go else where these people do not deserve your business very disappointed.

Lady that works there got upset with for walking over an area she mopped that had no signs or warnings that it was wet. I couldn’t understand her but that didn’t stop her being upset that I ruined her day. I wont be coming back after my one and only visit.

Get the clothes clean but not without adding stress to your life. I went here because it was close to me but have since found a better one that’s cheaper and much better service. I can’t seem to go in without feeling paranoid that the lady there will stare at me or try to sweep me out the door when she’s cleaning. One time I came in to get change first so I can dump my wallet back in the car and then bring my laundry in and she yelled at me for not doing the laundry there. When I came back in and showed her my laundry she stayed there and continued to stare at me even when I asked her multiple times to leave me alone. Not cool.

Arrived with a car loaded with laundry. Popped inside to get my change situation sorted before lugging in my bags and getting started. Some dour-​faced lady starts tugging on my shirt, and points to a sign about change machines are for customers only. I looked at her like EXCUSE ME? and she frowned «Not a bank.» in response. Good thing they’re not a bank. I don’t think theyd be open very long. Moved along to a different ‘mat.

This place sucks!!! Don’t come here save your time and money. Machine turned off on us and the lady blamed it on us saying our clothes were to heavy when it’s wasn’t even a full load. She had the nerve to touch my clothes and say «your fault» and kept clipping her nails. Like I said save your time and money.

The machine burnt my rug! It ruined my rug and the owner DID NOT TAKE responsibility. We asked the employee to keep the rug and show it to the see what the machine did but they blamed it on us. It’s their machines that have problems. Worst of all… it’s the CHEAP OWNER that doesn’t know how to handle customers. We have been coming here for years… This will be the last! I really don’t know how they keep this place in business! They are lucky not a long of people read English or review on Unilocal

It’s a laundromat, I’m going there to wash my clothes, I’m not going there for customer service.
I’m not really ever sure who works there, I think it’s the lady who stares at me when I go anywhere near the machines. Either way, I have yet to have a bad experience with doing my laundry there. I put my clothes in the machine, dry them, I read some of my book, they get clean, I leave, I move on with my life. The machines work, they clean and dry, so that’s nice and more than what I can say for the machines at my apartment complex.

Trolls run this place ! They will make you pay to use restroom. So you spend 20 doing wash & the troll lady says it’d a rule you have to pay to use rest room !

I asked the lady that works here to use the restroom for me & my daughter ! She says you have to pay to use it that’s the rules. I have been doing wash for 35yrs & never has any place said we have to pah to use restroom when paying to do wash. Welcome to your local cheap Armo own hole !

I don’t know why I bothered coming here in the first place, since all the previous reviews so accurately convey that this place is totally awful.
An extremely rude woman works here who scolded me the very first moment I started using a machine. She told me to add the clothes first, when it clearly states on the machine to add detergent first. Who asked her anyways? She literally yelled at me from across the laundromat while sitting in a chair. Then when I accidentally put too many quarters in the dryer, she came over to me and began lecturing me again, muttering angry phrases under her breath. Then as I put my final load into the dryer at 8:30pm, she again scolded me about how I had put my clothes in for too long because they would be closing at 9. And yet the sign on the front door clearly states that they are open until 10:30pm. I told the woman to just stop talking to me because she was being outrageously rude.
Also the prices were high, and my clothes didn’t even seem to get as clean as they could have. The place wasn’t very clean or updated, and there is no WiFi.
Long story short, I will never be visiting this place ever again in my life. It is appalling to me how one woman could be so rude to paying customers. Do not go to this laundromat. I hope they go out of business.

Dangerous Place to do laundry;
Please stay clear of the alley. Just a week ago a man tried to enter my car being very forceful and I was extremely scared. I was able to lock my door before the man could get in; he seemed to try even harder to get a moment alone with me to keep being forceful. I had to hurry and didn’t even finish my laundry because I was afraid of being alone with the man. There is no camera near the alley and the person who did this was the husband of a female attendant who worked there.

Extremely rude troll working there. I will literally never set foot in here again. It is totally janky.

This place is over priced and has about the worst customer service EVER! I am in the service industry myself and let me tell you, you will not go back here if the mean faced rude lady is working. She makes you feel uncomfortable and unwelcome…

Let me start by saying that it takes a lot for me to start complaining about customer service. I cut a lot of slack because I know what it is like to deal with the worst people.
We need to boycott this business! There needs to be a negative star option because this place is just horrible.
They need to change their sign to «open from blah blah to whenever we want to go home. Last wash is at whenever we say»
I am glad and saddened that it was not only my boyfriend and I that were victimized by the rude attendant.
Ever since the laundry machine stopped working at my boyfriend’s apartment, we had to take it to the laundromat. At first he just had to deal with her because he simply did not have the time to take it someplace else and because it is clean. I did not believe that a lady could be so mean so I went with him to see for myself.
The first time I went in, before we could even do anything she comes straight over and says that we cannot leave the laundromat (mind u, it is around 6, they close at 11 supposedly and it’s dead). He lives literally down the street and we did not want to wait there. I would understand if she gave me a reason, like that other people are waiting for the machine so you can’t just leave it because it is not fair. This is a legitimate reason, but all she said was you cannot leave. There was probably 8 people in there. We even set a timer to return right back. She sounded like a broken record repeating the same thing so there was no point to argue, especially when her English was broken.
Every other time we entered our foot in the door, she had something to say to us.
The last time we went really set me off. We put our laundry in the washer and went to the market. Luckily, we were able to escape the mean lady without her saying something. When we came back to switch the clothes to the dryer, she comes up to us and said that we cannot dry our clothes. It is before 9, and the sign clearly says that the last wash is at 10. We weren’t even washing, just drying! She tells us that we shouldn’t have left and that she cannot wait here for us to finish. I’m so confused at this point. I tell her we are just drying and the sign says the last wash is at 10. She tells me that she can close the store whenever she wants if it is not busy. I was appalled. There were about 6 other people in there staring and looking quite scared to be honest. In my opinion, you should not be scared or bullied when doing your laundry! I’m not one to argue so when I do, I must be quite fired up. I started yelling at her that she cannot do that but soon realized that there is no point to argue with a crazy person that does not even understand what I am saying.
We took our damp clothes out of there and will never return. I really wish I videotaped this last visit.
I did not think it would help to talk to the manager or owner because I am sure that she is a relative of them.
I really hope this place gets shut down or goes under new management, and by the looks of it, I’m not the only one who feels this way.
Please do not come here, unless you like to deal with rude, bitter ladies.
But if you do, do not believe any of their store signs.
Not so «nice» but I have to admit, it is clean.

Very poor customer service. Don’t waste your time or money here. I will never come here again.
I arrived at 9:55, and was told I cannot wash my laundry as the last load needed to be started by 10pm. When I pointed out that it was not yet 10 pm, and that the giant OPEN sign was still lit, the attendant just walked over to the sign and turned it off and then asked me to leave.

machine ate my money, manager refused to give it back, saying I didn’t wait long enough at the machine. Ummmmm… really?! Extremely rude little old foreign lady– FFFUUUU!!!

To Jennifer S: I got the same treatment from the same mean old lady! Her name is hayik by the way. She must be a relative because she’s still working at that place. I got the phone number via google and asked to speak to the manager and the manager basically defended her. This manger named ‘peter’ wouldn’t give his last name either. What’s up with that? Obviously he knows he is being rude as well because he doesn’t have the decency to give his name. I’m going to write a complaint to the owner and they won’t give me the owners name either! I guess it’s to make it harder for us to complain to the owner. That’s okay I’m sure that businesses have to file with the city and I can find out on my own who owns this place.
When somebody has a complaint about the employees and they don’t have any way to contact the owner or the manager isn’t that some kind of business violation? What happens when the manager has the same attitude and is basically as rude as the old lady working the shop?
This is the last time they’re getting my business and I hope you don’t make the same mistake!
I really wish there was a zero star rating

I was going here since a little after I moved to LA. I actually really liked the place for a little while. I live in North Hollywood and the laundromat a block away is SCARY. So I actually commuted to get here. I’ve now decided that was a BIG mistake.
At first, I kept going when this nice Eastern European lady was working. She keeps it very clean and even complimented the scarf I was making.
I haven’t seen her the past few times I’ve been there.
INSTEAD:
This crazy B who doesn’t speak enough English to boss me around, has been there, and it doesn’t stop her from trying.
I have no problem interacting with people who don’t speak my language, that’s not a problem. It is a problem when their body language is so offensive, direct and clear that they wish the laundromat was empty for their whole shift. This is especially hard to deal with for people like me, who make a point to be very polite to anyone in customer service, because I’ve been there, and also, I’m not a B and I think people deserve respect. This lady made faces at me, made shooing motions for me to hurry up and immediately run and grab my laundry and run to the dryers and just looked disgusted at me even though my laundry had just finished. I timed it and was reading so i hadn’t checked the time in a minute or two.
Later, she got less than a foot away from me and reached behind me to do something to the window or something behind me. She didn’t say excuse me. She knows how to say excuse me, at least in the rudest voice possible, because she had said it earlier when she was almost trying to physically move my feet with her mop to mop under my seat on the clean floor below it. When she absolutely needed to mop under my seat a second time, she asked us to move! Next to the propped open door with a very chilly breeze streaming in! Second under chair mopping in about half an hour! She glared at us several times throughout our stay, not her normal old lady face, but her MEAN old lady face, she looked normal when she was just cleaning and walking around.
We calmly and politely asked for her bosses number, and she refused to give it to us.
I’m still looking for the number of the owner, I need to complain. I never call owners and I may have complained to a manager once or twice in my life, but I’m not whiny and don’t get this mad about service, pretty much ever. What a crazy lady!
DON’T go here!

I’ve gone to this laundromat for several years. But lately they’ve become increasingly rude. How can a laundromat have an attitude? Well…
If you happen to be anyone other then an old foreign grandmother type, you are subjected to a series of questions before you are allowed to get change, sit down, or even do laundry.
I’ve been asked several times if I’m REALLY doing laundry, most of the time my wash is already in progress. Tonight I went in to get change before bringing all my laundry in from the car. When I put my dollar in the change machine an attendant came up and asked me where my laundry was. «In the car» I said. The attendant not only stopped me from getting any change but told me to leave, and not to come back. All this because I went for change before bring my laundry in.
I’d say not coming back is good advice. In fact, never go here to begin with.