Relax Spa & Beauty

Relax Spa is wonderful! Heather gives amazing and relaxing facials. I highly recommend the 90 min facial-​what a splurge! Every time I go to Relax for a treatment, I walk out refreshed and rejuvenated! Definitely a 5 start place!
Ever want an amazing facial? Ask for Heather!

I received a trip to this spa as a birthday gift and I was scheduled to have a 30 minute massage and a one hour facial. My appointment was booked for my cousin and I on the actual day of my birthday. I received a call from one of the spa reps the morning of my Appt and they were trying to cancel/​reschedule my Appt. I informed them that we were coming a long way to visit their establishment and that there was no way that we could reschedule. They ended up taking us in on that day for just our facials and rescheduled our massaged a week later. However, upon arrival the ladies were so nice and accommodating especial Traci. Traci is phenomenal, she went out of her way to ensure that we were taken care of and she gave us the best facial. She definitely takes pride in what she does and she is amazing at it. Traci really made up for the negative experience and truly helped in making my birthday special. P. s. this spa is really great and the people are really nice.

I had a 90 minute combo massage consisting of Swedish, deep tissue and hot stones. I have never had the hot stones before, but I was curious about all the hoopla surrounding hot stone massage. I have had good massages elsewhere in the past, but nothing has ever compared to this one. I caught myself a few times dozing off and snoring and I had to wake myself up. By the time the masseuse, Marisela, was finished with me, I couldn’t move. At the end of a massage the masseuse/​masseur always tells you to take your time in getting dressed. I can usually do that pretty quickly. Not this time. I felt completely immobile. It took me a good eight minutes before I could muster up the resolve to peal myself off the massage table. I felt like I was floating on air. I would highly recommend Marisela if you want to have the most extraordinary massage you will ever receive. She is gifted.
Thank you Relax Spa, for the amazing experience.

I had another wonderful experience here. Tracy is great. I had a glorious facial with Volga and definitely will be back. Highly recommend the spa.

Untrained, inappropriate masseuse. Owner was non responsive to the feedback, and she wanted to upcharge which just added extreme insult to the injury (I still paid $ 40 tip and an up charge for deep tissue massage for my friend who didn’t get one). My massage was short by about 15 minutes, but that was ok, because I wanted to leave 5 minutes after it started. I was shocked by the response from a small business owner (penny wise, but pound foolish). I brought a friend and she had the same experience. I was mortified. Ask to see proof that your masseuse has legitimate training before you book. I won’t be going back.

If I could I would just give this place no stars! Warning to groupon customers it is to good to be true! Literally bought the deal back in January and since then they continue to cancel my appointment due to «lack of staff» or they just can’t ever give me the appointment I want! I returned the groupon and asked for my money back! The girls who answer the phone have to personal skills when it comes to customer service! I’m throughly disappointed. And would not recommend this place at all!

After reading multiple horror stories from Groupon purchasers I must say my experience was 100% complete opposite. From start to finish my experience was WONDERFUL!!! I called ahead of time to make sure they would be able to accommodate the day I planned to book before purchasing the Groupon deal. Aly was very helpful in checking the date & was able to book me right away. Fast forward to today from the moment we walked in my husband & I were greeted with a smile. We were given wine, chocolate & triscuits. Monica gave our massages & Olga did our facials. Both ladies were Great at what they do. Olga gave me a few pointers on my skin & how to keep it hydrated & Monica made sure to chk on us (pressure points) during the massage. To sum it all up we will definitely be back! Thank you ladies

Warning for Groupon customers, this company does not honor their online appointment times.
My wife and I used their online booking application (which Groupon requires you to use) to schedule an appointment on a random, run-​of-​the-​mill Thursday afternoon. One hour after receiving our appointment confirmation, we received a call telling us that we needed to reschedule for another day (even though Thursday had MANY appointment times available online) because they had given our appointment to somebody else who used their call-​in appointment service, which apparently takes precedent over their Groupon customers.
The lady we spoke to, Traci, was not helpful at all in resolving the issue and offered nothing more than a superficial apology for our troubles. This seems like a classic bait-​and-​switch move designed to fill up holes in their schedule with Groupon customers.
I was able to obtain a refund through Groupon, which will take up to 10 days to post to my account. This deal costs $ 200, so I am not particularly happy with the results, but I’ll take what I can get. Stay away from any so-​called «deals.»

El sitio es excelente lo conoci hace poco volvere lo recomiendo 100%, me paso algo fuera de lo comun cuando iba para este centro me equivoque en la direccion y entre a uno en Burbank que supuestamente trabajaban con angeles y reiki y sali volando el sitio supuestamente tiene que ver con angeles pero es horrible„ la energia horrible, la persona que atiende nada amable, cobran por clase mas de 120 dlls y se dedican a meditar todo el dia pero no ensenan nada nada nada, por el contrario sali mil veces mas stresada, amiguitas que no les pase a ustedes continuen con relax spa and beauty es divino, nada de angeles en Burbank, byeeee.

Beware GROUPON buyers! This place does not accept your Groupon most days of the week including Saturday, Sunday, and Monday. They will also tell you over the phone that you can be on a waiting list for those specific days and then when you call to confirm, tell you they do not take Groupons on those days. Plans are ruined! So thanks a lot for not caring whatsoever about what your staff says, nor try to accommodate high paying customers. Will NEVER try and book here again.

I’m so relaxed I can hardly write this review. Seriously, these people mean what they say. I’ve had plenty of «spa» experiences that were just «okay». Relax Spa had me ready for night night.
I had a Swedish Massage with Monica with two add-​ons of a body scrub (I think it was Citrus Basil scented, but there were several to choose from) and I also added on greater intensity with focus on my neck and shoulders. Monica is certainly skilled as she hit all the right spots, spots that I didn’t realize we’re bothering me. She spent time on the back of my lower legs where there would be pain from wearing heels (I wear heels non-​stop). Ahhhh, this felt phenomenal! I’ve NEVER had a masseuse rub there. What a shame. Now I’m ruined for all others. She did everything right okay, trust me.
Heather gave me an Enzyme facial. This was just as relaxing and fabulous. The products smelled fresh, felt natural and light. She used a pumpkin enzyme/​glycolic mixture at first, gave me an awesome facial massage (I mean seriously awesome), massaged my neck and shoulders, then applied a thick nourishing mask. I felt like I was there for hours with how relaxed I was. I added on a reflexology foot massage that seemed to go on for hours. These ladies aren’t lazy with their add-​one, they put in work. I was highly impressed. I’ve done add-​one before and found it to be a rip-​off and waste of money. Not here. I mean, I already told you I wear heels non-​stop, this foot massage was heaven!
In summary, I will return. The business was clean, the workers were friendly and professional and the prices are reasonable.

Had been to this place several times before they moved, and at their temporary location while they were moving and LOVED the experience every time. I even recommended the place to any friend that said they needed a massage, even ones that werent nearby! I moved from the area for a while and just moved back and was so excited to get a VERY much needed massage. I had an appt scheduled with Monica. I arrived a few mins early and was taken in about 5 mins late which was no big deal initially (appt started at 530). It took me a few mins to change and then I laid down and waited for her to come in. She didnt knock, she just came in, but at the time I didnt think much of it. Generally massage therapists ask if you have any particular areas that are bothering you, she skipped that part. When theyre massaging an area, they generally tuck the blanket under you so you dont feel exposed, she just pushed the blanket back (exposing part of my underwear and my breast at points, thankfully im not shy but it was agitating, and chilly). When shed move the blanket around, usually they move in a calm, relaxing manner. She literally just tossed the blanket on and off of me. When they massage you its basic etiquette to keep one hand on you at all times, she took her hands off me a whole bunch of times (which in itself is petty, but with everything else just added to my annoyance). My massage was supposed to include hot stones, she totally skipped that part too. The massage itself was decent, so I couldnt really ask her to adjust the pressure or anything, it was a pretty straight forward massage. She ended the «60 minute» massage at exactly 630, probably even a minute earlier because when I got up it was exactly 630. So started about 10 mins late, ended basically right on time, if not early. Convenient for her, I felt totally ripped off at that point. I was SO upset I asked to have the owner Tracy call me, which she quickly did. I told her everything that happened, and said she was happy for the feedback and that she would be talking to Monica about it. She offered me 30% off the next massage for the inconvenience, but why would I pay them even more money AGAIN for another possibly bad massage. I have another girl 30 mins away who I know I like… I wont make the mistake of spending my hard earned money on an experience like that again. Hopefully they take the information to heart and Monica gets it together. I already unsubscribed from their email list, unliked their facebook, and I know I wont send them any more referrals. I came home more upset and stressed then when I left, no one should have to have a massage experience like that.

This spa is true to it’s name!
My whole experience was completely relaxing!
I stopped in today and received a great facial/​foot massage from Heather.
I have sensitive skin and was expecting to walk out of here with my skin somewhat inflamed and red like I’ve previously experienced after a facial at other locations. wow i was wrong.
Throughout the whole process Heather explained what she was doing and made me feel really comfortable. I felt very attended to. She routinely asked how I was feeling (amazing) and was very gentle. The lavender scented lotion she used smelled soo nice, and the hot towels were the perfect temperature. By the end of the facial I wasn’t feeling the tightness in my skin that I had been feeling for the past few days and my skin felt significantly softer.
Normally a foot massage would make me feel sort of shy but again Heather made me feel very comfortable during this as well, the amount of pressure she used on my feet was perfect! I would recommend a facial with Heather to friends/​family.
All in all I was completely satisfied with my experience at this spa from the easy to find free parking, the cute front room, and my completely relaxing facial, I am sure to come back!
I hit traffic going home on the 5 freeway and it did’t even phase me I was so relaxed feeling my face and smelling the lavender lotion all the way home!

I have been going to Tanya M. for my facials and she is fabulous! Originally, I went to this other place in Burbank, but the lady was too hard on my skin and my face looked irritated for a good week. Needless to say, I wasn’t happy, so I researched other places and this one popped up. I decided to give it a try. The place is nice, and the staff is friendly. They scheduled me with Tanya, and I’ve been going to her ever since. She’s friendly and a true expert; always knows what my skin needs, and I leave looking refreshed. Since going to her, my skin is so much better! She’s amazing! If I could give this place 6 stars, I would.

My first visit for a Swedish Massage turned into a second visit the very next day for a Deep Tissue Massage. My masseuse was Monica, and she was amazing!!! She is the reason I went back again the next day. She is very knowledgeable about physical therapy and anatomy, and her skills as a masseuse are the best I’ve ever experienced. I will be going back to see her on a regular basis! 5 stars for this spa and 5 stars for Monica. Thank you!

This was my third time to Relax Spa and Beauty. The staff there is very nice, very welcoming. The spa is clean, good parking, and reasonable prices. However, each time I have been there I’ve been shorted on the service. This past weekend I booked the Pumpkin and Coconut massage, and added on the Pumpkin foot scrub. The masseuse, Cody, was very good; but it simply wasn’t the 60-​minute massage it was supposed to be. I arrived promptly for my 4:30pm appointment, used the restroom, waited a few minutes more for the masseuse to be ready, and was in the massage room at 4:40. After getting settled for the massage, things started at 4:45pm. The foot scrub came first — nicely done — probably took about 10 – 15 minutes total. The massage came after that. I’m pretty sure I did not receive the Pumpkin/​Coconut massage and there was absolutely no scent of that whatsoever. The massage was great, but ended at 5:35. So I would estimate I received only about 35 actual minutes of massage. When I checked out, I inquired about the length of the massage and was told that the foot scrub time was deducted out of the massage time. This doesn’t make sense to me since I paid for a 60-​minute massage, plus extra for the foot scrub. Cody did do a great job loosening up the muscles in my back, but (due to the time I presume), my arms/​hands weren’t done at all. Even if «60 minutes» of massage is meant to include 5 minutes of getting undressed/​dressed again (for a total of a one-​hour appointment), it’s not right to deduct time from the massage for an add-​on service. This is exactly what happened previously with the facial I had. Although I appreciate the good service, I don’t like being short-​changed. And I really did want the Pumpkin/​Coconut (I assume there should have been a scent to it, part of the reason I wanted it). Seriously considering not coming back unless the spa starts to address these time issues.

After reading so many positive reviews on Unilocal,I had high hopes. The reception area is very bright and inviting but there was no one sitting at the reception desk to greet customers once they arrive. When someone finally came out to us it was only to let us know we need to fill out some paperwork and then they retreated to a back area. My boyfriend and I both had a 60 minute facial and 90 minute massage. Our appointment was for 5pm. I was taken right away for my facial. Heather was amazing and her facial was the highlight of this place. Once my facial was done I was told I needed to wait until my boyfriend was done with his massage. I had waited 55 minutes! And my boyfriend started his appointment 30 minutes late. My massage was horrible. The masseuse applied too much pressure and instead of soft relaxing strokes it fast and too rough. Once we were finished and I noticed the time I told the receptionist that my massage was only 80 minutes long. She stared at me and said «well it’s 8:20.» They close at 8pm so she gave me the impression that I should have been thankful. She did give me $ 10 off but the experience as a whole was still pretty bad. I agree with other Unilocalers here when they say stick with RA.

My husband purchased a couples massage & facial package on Groupon. We went this past Sunday and had an unbelievably relaxing experience.
I was expecting our massages and facials to be side-​by-​side since it was a «couples» but one of us went in for the massage portion while the other received their facial separately. I’m not knocking any stars for this, but future couples might want to know they’ll have some relaxing time under the same roof, but not the same room. My husband had his facial first and I got my massage on at the same time. We switched after the first hour.
Massages:
Clarissa was great. She asked about problem areas/​areas to focus on prior to the massage. She also had a good system of applying increased amounts of pressure while she asked what my pressure preference was. She did the same for my husband. This seemed to work out for both of us since we could gauge her massage power by actual pressure as she applied it. The massage started face-​down, focusing on the back and shoulders. Clarissa moved onto one arm and applied light pressure without lotion before going back over and massaging with lotion. This was the same on the other arm and legs. I felt the massage was really thorough with her technique. Other massages have left me feeling like I could have handed my husband some lotion at home and gotten the same slick effect. Clarissa will remind you to let her know if she get’s too heavy handed, tell her and you should! No one should feel trapped or beat up during a massage and my husband had one area he needed a softer touch on and she quickly changed to accommodate.
Facials:
Tanya was amazing. My husband has very oily skin, tends to breakout easily and his pores can look like a dotism painting. It was his first facial and I was prepared for him to come out looking red and irritated. I was beyond wrong. His skin looks unbelievable. His T-​zone especially looks clearer than I’ve ever seen. The extraction process was long but worth it. My skin, with age, has finally gotten around to being «normal». Tanya was great at explaining her steps from cleansing to hot towel application to the mask etc etc. She always asked if I was ok with sensations that can come with some of the products (i.e. tingling with enzymes, heat with the warm towels) so she could adjust and make the process as relaxing as possible. I want to add, Tanya never tried to sell any of the spa products. When I go for my next facial, I know what I’ll want to ask for to take home. She did an excellent job in giving us the best facials and making sure we left satisfied.
I came out of both treatments in such a haze that I didn’t recognize my husband so Relax is a very fitting name for this spa.

Amazing! Great staff and the best place for a facial and massage.

I wish I could like this place, but no dice.
My friend and I booked an appointment and while she raved about her experience, I wasn’t too happy with mine, let me explain…
My friend and I got the same deal for a massage and a facial, they started her off with a facial followed by a massage, they did the opposite for me. They started me off with the massage followed by the facial. Now, while most people probably wouldn’t mind this, I found it a bit odd, I was always under the impression that the facial should come first, simply because the entire duration of it, you are on your back and not totally comfortable, and that is exactly how I felt.
As I have previously said, they booked me to start off with the massage, I actually fell asleep, simply because I have been ridiculously tired and in need to some rest, but the massage left much to be desired. I had advised the masseuse that my shoulders and my back were bothering me, and I must admit that she did focus on the areas, however, the pressure was not that great. It was alright when she actually used her elbows, but not it was a tad lackluster when it came time to use her hands. She did however manage to make me feel relax by essentially just oiling me down and rubbing my skin while letting me sleep, so as much as I hated the fact that I still had knots after the massage, I got to sleep, so I guess I wasn’t that disappointed.
Let’s move on to the facial, I ended up breaking out after the facial, but maybe it was just one of those weeks, so I won’t entirely put it on the facial I received from them. The facial started with the usual q&a, then she proceeded to say that she will do a skin analysis, okay, fair enough, I mean, I was there for a facial after all, but I found it a tad weird that she did not ask what I was in there for, on whether I was in there for specific skin concerns or to just relax, nope, none of that. Want to know the icing to the cake on this whole experience? The technician kept trying to up sell me, and I get it, you want to make more money that day, but dang it, could you maybe wait until I am off the table? Don’t keep trying to up sell while I am laying on the table and you’re poking around my face. It was annoying.
All in all, it was mediocre at best, will I be returning? Probably not. Spend a bit more moolah and just roll down to Ra Spa, where at least they have a steam and sauna room.

This review is for Cody. I really do recommend him. I had the best massage from Cody .this guy is like a healer .This place is very clean and modern and there is free parking in the back.

My great experience :)
My cousin got for me a gift certificate for fool body massage or it was deep tissue massage, I don’t know whenever it was I went there recently and I am so happy. Marcela was the person who worked with me, she was very professional and very nice.
First of all they have amazing costumer crevice, the management and the employees were super helpful by phone and even in person. They made me feel a queen. I work in beauty industry and I know what is mean costumer service and I always treat people how I would love to be treated. And at this please I was treated very well that’s why I am giving 5 stars. If it was possible to give more I’ll give more.
The spa is very clean, smells great and looks very beautiful.
Thank you everyone for the great crevice!!!
I’ll definitely go back!!!

Just had a facial done by Noyem at Relax Spa. In a word — — Wonderful & Price Conscience. First the atmosphere is exquisite. The fragrances, the look and the soothing music are top shelf. Once settled I was escorted to a beautifully accented room and treated to a soothing, world class facial. My specialist was conversational (not excessively), funny, professional and attentive. I may be a noob to facials but it involved a hot towel to open up pores, exfoliation, black head removal, soothing face, neck and shoulder message, hot towel to «seal the juices in» and a relaxing spf lotion message for a high gloss finish :-) and more importantly to protect my face. Overall it was very enjoyable. I WILL be going back with friends to enjoy more of the spa’s amenities.

My girlfriend and I found this place through a couples package on Groupon. We each received a 1 hour massage, a glass of wine with a couple of chocolates and pretzels, followed by a fantastic 1 hour facial.
The staff was very friendly and courteous, from our interactions on the phone to the moment we arrived until we left. They were very attentive and considerate of our needs. Forgive me for not remembering their names, but they clearly know what good customer service means. They’ve created a very comfortable, relaxing environment with a soothing ambiance that establishes a great setting for spa treatments.
Our massages were great, but we both felt that the massage therapist was a little rougher than necessary at times, leaving my girlfriend’s shoulders hurting. I know we could have asked her to adjust the pressure but I think a massage therapist should have a sense of how to adjust the pressure for certain body types and parts. I think our therapist was an awesome. She took the time to address all of my sore and tension areas as well as places I didn’t even know needed to be tended to. I felt amazing when I left the table. Overall we give the massage a 4 out of 5.
No complaints about the complimentary wine and snacks. Great refreshment :)
The facial was amazing. My girlfriend nor I have ever felt so cleansed and rejuvenated. The woman doing our facials was extremely experienced and knowledgeable. She was able to pinpoint our trouble areas and focus her treatment to address the needs of our skin. She took her time and was delicate in providing the care we needed, as well as tips and advice to nurture our skin on our own time. 5 out of 5 for the facial.
All in all we were very impressed and definitely recommend others to give this place a shot. Look out for their Groupon and Unilocal deals.

I had a facial deal through groupon. I came in and was attended immediately. My facial was done by Veronica which was very sweet and insightful on what I need to do to get my skin looking great. Overall it was such a great facial and I will definitely be back !

Just had the Blueberry Enzyme Facial, AMAZING! 3 days later and seeing beautiful results! Love Relax Spa!

I have been looking for someone to do my eyebrows they way I want since moving to LA. I got a gift card here and thought I’ll try it.
Tatiana is amazing! She has been doing my eyebrows now for over a year. She always remembers me and makes sure my brows look how I want them to. It’s really refreshing to have a place that is so friendly and welcoming.

One of my New Years resolution for 2015 is to be kinder to my body. I had a gnarly neck ache one night that resonated to my head– BUT it was too late to do anything except take a muscle relaxer, which I am not a fan of. The very next day I checked online for Relax Spa & Beauty if they have any opening for that evening. I had been to their old location and really loved the services~ I found a Groupon (score) and immediately purchased it. I made an appointment for that evening and met Josabeth. Don’t let her small stature fool you– she pounded my aching muscles into submission. Josabeth is very professional and polite. The massage was awesome– attention was given to my back, arms (which I didn’t even realized was in need of attention) and neck– I left the spa feeling 95% better than when I came in. I booked another appointment with Josabeth.
Relax Spa & Beauty has moved to a convinient location in downtown Burbank– a building next to Bank of America. The same clean and friendly environment and plenty of parking. Be nicer to yourself– get a massage, your body will thank you!

I wish i could give this place a thumbs up, but then i’d be lying.
My sister and i came in for a massage and were very impressed when we first walked in. The place is bright and inviting. The girl at the front desk was also very pleasant and attentive. Then came the massages. We were each escorted into our own private room which was comfortable and warm. There was no inclination that the massages we were going to receive were going to be any less (especially after reading all the positive reviews).
The girl kept sniffling the whole time (blow your nose and if you’re sick don’t come to work where you’re putting your hands all over people). I also felt nothing. I was hoping she’d put a little muscle in it, but no. She also slathered me in oil and didn’t wipe me down nor did she provide me w/​a towel so i could do so myself. I wiped myself down with the blanket. I was less than satisfied to say the least.
My sister’s experience wasn’t much better the gentleman that massaged her was very bland and again applied little to no pressure even after she specified that she prefers a tougher massage (hence why she asked for a male masseuse). He at least wiped her down after.
All-​in-​all it was a less than thrilling experience and i will never come back! I’ll stick to my Thai massages where i actually feel like something is being done to ease my tension rather than creating more.