Sit ‘n Sleep

We purchased a bed from Alan at Sit ‘n Sleep after first going into their Burbank store and thereafter visiting several other furniture and bed stores to compare prices. We were impressed with Alan when we first visited the Burbank store and even more so when we returned to purchase our bed. He immediately met the lower price that we had been quoted from another store and did so without any questions asked. I offered to give him the info to contact the other store to verify their lower price but he simply said «No, I’m happy to meet that price and thank you for coming back to see us here.» It was great. It was simple. We’re pleased to give Alan and the Burbank store 5 stars and by the way we spoke with Rod at the store and he was also very pleasant.

Sales Rep Review with Alan:
Alan was great. My friend Tommy bought his bed from Alan and recommended me. I went there and he showcased all the beds that fit my preference. He was very patient and knowledgable regarding the beds and comfort levels that I was looking for. I highly recommend going to Alan and he will be helpful and gave me a great deal.
Delivery (#452 215 398) with Felipe and Alberto:
I just wanted to add that the delivery was well within the timeframe as scheduled. These two guys came into my place on a mission and was super professional and obviously pros. I had already cleared out my room so they brought in the base and set that up, then bringing in the base and new bed. They asked if I wanted them to take the old bed, and they proceeded to remove it. They were super awesome and cordial and were done in like 15 minutes.
It felt like NASCAR for Sit and Sleep.
Thank you Alan, Felipe, and Alberto!

Sales person Alan was extremely knowledgable and trust worthy. Delivery was done in short notice too! Awesome experience in such a frustrating moving time — Thanks Alan and his team!

Got a great deal sales were wright on with help Alan the sales he was very helpful delivery were great from movers Reynaldo and jose

Alan nassif is a top notch guy he found us the deal of a lifetime !!! I am going back for airloom pillows
Save me two!!!

My mom just bought herself a new mattress from one of the reps here named Alan after having a bad experience at another place.
Alan was very attentive, took good care of our questions and concerns despite the simultaneous influx of customers.
I would come here again, very good customer service.

Alan Nassif was a delicated and very happy person. I’m very satisfied seeing him. I give Alan 5 Stars, top customer service received from him

Alan was great! He helped us find the perfect mattress answering all the questions and explaining everything!

We had a wonderful experience with Roderick! So professional and not pushy. He answered all our questions and was so knowledgeable about the different mattresses! A true person who takes his job seriously! Thank u for the wonderful experience!

We had a great experienced with Roderick! So professional and knew his product! He recommended different mattresses and explained why. He is very passionate about his job and it shows. Thank you for spending time with us and helping us get a good night sleep!

Went into Sit n Sleep with a friend to get him a mattress, walked outta there with a mattress too! Alan took care of us, so well I could not pass up buying a one for myself! The selection is huge, and Alan was so knowledgable and informative about the types of mattresses that are best for our individual needs & sleeping habits. The prices were really affordable ($ 400-​up). Thats a great price for name-​brand NEW mattresses, I’ve done my research. Whether you want to finance or pay cash (like i did) it was so easy and painless, you can also set up payment plans so people with no credit like me can still feel human beings. ;) I really could not believe it! Its really risk free since theres a 60 day trial period. On top of that Free Delivery and I live in downtown LA. So unless I have a horrible experience with the delivery there is nothing bad I can say about this place. Now is a good time because they have a massive year end sale. If you’re tired of waking up with back pain, and unrestful nights come here and see Alan & get one already!
PS free parking behind the store

Rod is a superstar. Extremely knowledgeable about all of the mattresses in the store and answered all of my questions respectfully and I didnt feel rushed. He was able to help me select my wonderful new mattress and I love it!

Went in yesterday to buy a queen mattress. I was helped by Alan N. He was knowledgeable, kind, and warm. And he was NOT «pushy»! He gave me recommendations and I tried each. I made my decision, purchased the mattress and arranged to have it delivered today! The delivery guys just left. They were quick, professional, and courteous. Great experience all the way around. Will gladly recommend both Alan and the Burbank store to friends.

Wide selection of mattresses. They have a fancy machine that analyzes your sleep and recommends certain types of mattresses!
Alan helped us find a perfect fit! He was very patient and also very informative. I’m very pleased that Alan was attentive to us as customers but not very pushy Like some sales people can be.

I’m torn on the rating I’m being forced to give because it kinda falls into 2 parts:
Sales — I had the pleasure of working with Alan N. and he gave top notch customer service… Definitely worth 5 stars!
Delivery — ZERO STARS (and I’m kinda pissed it won’t allow me to go below 1 star)!! You arrange your schedule to be home during their window of delivery and when the time passes, you don’t even get a PHONE CALL to say what happened… so you’re just sitting there like a fool! I guess this will give me a chance to go to Ortho and see if they can do better because I wouldn’t waste anyone’s time so I’d think they wouldn’t waste mine! Come on, Sit ‘n Sleep… Y’all GOTTA do better! Especially since I purchased this before the weekend…

Alan was super helpful and nice! I would recommend him and this location to everyone!!! Tons to choose from but he made the process quick and easy!

Yahooooo! This is what the kids said when the mattresses arrived! We loved Matt Creeks, his professional and wealth of knowledge! He made us feel right at home and was PATIENT with ALL OUR questions. And trust me we had a lot. We also loved his humorous spirit and kind personality. We hated sleeping on the floor, and sit and sleep offered SO much more.
ALSO thanks to the fabulous delivery guys Rafael and Hector! They were outstanding! So professional and delightful. There warm spirit delighted everyone in the home.
Bravo Bravo to ALL! These guys are fabulous!

Needed a new mattress. Had expected to find something at IKEA but didn’t. Instead searched on the iPhone for a Sit and Sleep. Found one a few blocks away and very pleased I did. Thanks to Matt Creeks advice I’m now the proud owner of a SERTA mattress. Bought late Thursday, arrived the next day
(free delivery, set up and removal of old bed) at 2pm. Excellent night’s sleep. Amenable price as well. Looking for a new bed? Go here!!!

I didn’t think buying a mattress could be such an enjoyable experience, but Roderick sure did a great job to make it so. My wife and I were greeted right away when we walked in, and asked how we could be assisted. After letting us bounce on a few beds Roderick started asking a few questions to try to narrow down what we would actually like. I informed him about some sport related back injuries, and my our firmness preference, which of course are total opposites of each other. Roderick was able to pin point a few mattresses for us to choose from. He pointed «the one» out and gave his reason why he thought it would fit our needs, and even stayed in the price range we had mentioned in the beginning. Needless to say this one was perfect for both my wife and I.
Roderick never pressured us, let us wander the store a bit while still answering our random questions about the beds, was extremely informative when we would ask very specific questions on certain aspects of the mattresses, and would even keep track of which ones we liked and did not like as we narrowed t down one by one. He allowed us room to just shop at our own pace, never making us feel rushed or uncomfortable, yet was there to attend us to the fullest.
I left a very happy customer, and owner of a new mattress, knowing that I definitely made the right choice with the help of the amazing Roderick. All the paperwork at the end was a breeze, and just everything went smoother than I could have positively imagined. Delivery went smoothly, exactly like it was discussed at check out. Thank you for this great shopping experience.
Seriously though, his way of attending customers should be taught to all employees. Very few understand that listening to a customer is the best way to help them. Simply listening and making small suggestions to point them in the right direction. I left happy because I was given a short crash course on why this mattress was perfect for my body type, my bad back, the fact that i sleep on my side, and Many other factors. To sum this somewhat rambley review… Great job. Thank you, for now I have a great night sleep for years to come.

My boyfriend and I came here on a Saturday afternoon because he’s been dealing with back pain for the longest time and suggested we should buy a new mattress. He researched for places and his first choice was here and I’m glad he picked it.
During our visit, the place wasn’t busy and we were greeted by Shelby. She was awesome by the way. She asked us what parts of our body were troubled and she would recommend a mattress that she thought would best suit us. My boyfriend was looking for a firm mattress and I was looking for a pillow with neck support since I get neck pains.
I now know a little more knowledge about mattresses thanks to Shelby! She recommended we got the latex bed (no springs) by Sherwood and an aireloom pillow. We for sure did not want a tempurpedic mattress because the sinking feeling wasn’t to my boyfriend’s liking.
So far we’re happy with our purchase. It’s the right amount of soft and firm. Although apart from shelby’s amazing customer service, my boyfriend and I were a little disappointed with the delivery guys. They didn’t care for our mattress and rushed everything, we thought the sheets were going to rip when they were putting the protectors on our new bed. And they slammed it too! But since that wasn’t shelby’s fault it would be unfair for me to rate it 1 star lower for something she couldn’t control.
Bottom line, check this place out, Shelby really knows her stuff and she’ll gladly help you out :)