Staples

It is the best place to shop for school supplies and other things this is also a good place to go if you need electronic devices the people who work here are also very friendly.

Knowledgeable staff helped me quickly find the specialty printing cartridge I was looking for.

This is my local store, I’ve noticed that the staff is really helpful, plenty of parking. What more can I ask for?!

I went to this Staples yesterday and have to say Jonathan was so helpful — making the normally stressful experience, of finding the right printer for me for the right cost, pleasant. He helped trouble shoot my problem and then when we realized my printer was not going to be fixable, he helped get me a new one, walking me through the features of multiple different printers and answering my multiple questions.

As far as I’m concerned all staples are the same. This one maybe a bit smaller, but the staff is exceptionally professional and courteous. Richard took exceptional care of it and went out of his way to make sure I was happy and without me prompting him he actually went into the stock room to look for an item for me and brought it out for me after I was told that the item was out of stock and no longer available. He actually asked his manager specifically for me and I just happened to be the lucky recipient of his courteous and professional service. All staff members should be as as professional and courteous as Richard he should be the standard to the rule!

Only ask for Lynda at the Copy Center. She is the most helpful copy person I have ever met.
I had a copy job where I needed to save money and I needed the copies then and there. She was just about to clock out, before two customers gave her a hard time because 1. the business cards that the guy wanted weren’t centered enough (which didn’t even seem like it was her print job. She was just ringing him up.) and he tossed them across the counter at her like it was some kind of deal gone wrong. 2. She began to help me when some woman didn’t understand how to work, what seemed to be, the single copy machine. The woman pointedly insinuated that it was Lynda’s fault for somehow not teaching her properly.
If it were me, once those people were done, I would’ve been done with my day. But like some peaceful, zen, copy-​angel, Lynda modified my document and saved me 4x the amount other copy places quoted me.
I needed 6, 72pg scripts for a live table read, a job I should’ve done weeks in advance. In the 11^th hour, Lynda knocked it out of the park with a warm smile and an even more heart warming personality.

Their to lazy to look things up. Everything you ask about — we don’t carry that anymore or we’re out of stock. Lazy!! The staples in Studio City or the Empire center is great.

This review is not for the whole store but for the Post Office that they have there.
I went yesterday to send mail, and there were two employees on the USPO side.
No line, just one person before me. My lucky day I thought…
The one Lady, I think Christine was her name, (seemed not busy) approached me and asked me if she could help and when I tried to give her my mail, she told me she was also helping the other person and couldn’t help me??? Ok, great, so I went and bought some stuff, came back, again, same employee asked me if I needed help and then told me I needed to fill out the info in the computer myself… hmmm…I wondered why wasn’t she able to say that before? LOL anyway, i had no time left so I had to leave. On my way out, I spoke to the manager about it, and he seemed like a character of a zombie movie. Like 0 people skills looked at me like on a daze when I gave him feedback and just stood there looking at me… like I was from another planet… I left before he ate my brain or something…
If you are in a hurry, just don’t go there…

I came in here yesterday and one of the managers «Josie» was very rude when I tried to purchase something at her register telling me she wasn’t open to try one of the other registers that was open. No other register had a light on. I came back today to do a simple return with a receipt. The guy at the counter acted as if it was so hard to do. Called the manager over and she said to just do it. So then I’m waiting for him to process it and he continues ringing up other guests. I ask if I should get back in line and he says no. So I continue to sit there. After he processes another transaction for someone that was there after me I say something again and he says «let me take care of everyone else and then I will process your return. It’s going to take awhile and requires manger approval. I said well I was here before everyone (about 5 people) so should I just et back in line then? He says yes this time. So I have to wait for everyone else. Then he processes the return in less than a minute with no need for manager approval. I’m highly disappointed with the customer service here and will have to find somewhere else near by to buy supplies as my family had just started their own business and will be needing plenty of supplies. He was clearly lacking the confidence to nicely tell other customers that they had to wait a minute to process the return which would have been the right thing to do. And the manager Josie was again rude to every customer she interacted with.

I called to ask a simple question regarding price matching, but unfortunately could not get through. Called multiple times and waited about 5 minutes each, never got through to anyone. Will just take my business elsewhere.

Just found out that they can laser cut Post-​It notes to custom sizes!!! I lost my mind. I may be late to the party on this but, wow, what a difference it made in a calendar project I was creating. And the staff was super nice acknowledging me as I waited in line. Bonus points: my final project for my boss turned out incredible. Thank You on site laser cutting!

Service was excellent! Eddie in the copy department was speedy and completely helpful. Thank you!

Art the manager was great and assured me that I will not be treated like that again. Now I know why some people deserve to be mangers and others don’t.

Excellent service. I was greeted with a hello and good bye. Computer was in working condition and unlike the Staples on Empire printer that ran out of ink this didn’t. I’ll continue to come to this location.

If you want cleaning supplies, random personal products, etc., this is the place to shop. If you want employees with little or no interest in helping you, this is the place to shop. If you are looking for honest to goodness office supplies, and customer service, I don’t know what to tell you — but, I can tell you DON’T go to Staples.

This is probably my favorite Staples to visit. I live closer to the location in Glendale, but this store is easily the most relaxed, well together Staples I think I’ve ever encountered.
Tucked away in a shopping plaza off Alameda Blvd near Disney and NBC studios, it almost feels like a well kept secret. When you walk in, even the staff are cool, calm and collected. Like if you came in here in a panic because you’re under a deadline and need to get a business scanner for your boss’ office (and most likely you know zilch about scanners because why?), not only would they sell you the best scanner for your needs, but calm you down with helpful product information, their stamp of assurance plus a handy warranty offer, and maybe even a light hearted pat on the back. It’s just too easy breezy here to be upset. This is your regular old neighborhood store, and these people are quite neighborly.
As for your deadline dude, you’re gonna be ok. Your boss is gonna be blown away with that new Epson scanner you bought him on his dime. Go you!

I used to shop at Office Depot but have become more of a fan of Staples recently for the service, ease of finding what I need, friendly staff, shipping center and prices.
Also, if you order online — you have next day delivery and there is no charge.

Everyone is really nice and helpful here (Especially the printing department)
I’ve had business cards made, packages sent, things printed, copied, and cut here and they’re always really nice.
Other time when I ask where things are, they usually send me down the wrong isle or have to ask another staff member, but they’re always really nice and as helpful as they can be.

Stopped by here to order more store ink stamps. The lady that helped me wasn’t very knowledgeable about what I had requested but she tried her best. I was told that the employee that handles that ‘station’ called in sick today.
Anyway, I did feel that all the employee’s I encountered were friendly and all did ask me if I needed help with anything. That’s customer service! Store was clean and organized. Can’t really say much else except that I’ve been to the one in the Van Nuys location and at this one the customer service was a lot better! Keep it up guys! **3.5 stars**

The staff here is nice, but a bit slow.
I came here asking for those plastic CD covers… the round ones that are exactly the size of the CD.
The fellow helping me looked for about an hour and finally told me that they dont have it, and that I should try Radio Shack.
I looked around myself after he left and found a stack of about 15 different packages… I sighed, picked them up and went to pay.
He was really nice throughout the whole (very long) time he was trying to help me, but you cant be mad at someone for being on the slow side…