The Mailbox Center

small mail box and shipping store, friendly staff. #burbank #mailboxcenter

Sure, entering the establishment was a bit of a time warp, but I was in the neighborhood, wouldn’t it be good to support a small business?
Actual dialogue:
Me: I need a padded envelope (holding up a book) for this and I’d like to mail it, too.
Jack: (Looking) I don’t have any that exact size.
Me: Well, it doesn’t have to be a perfect fit, I–
Jack: Nope, I don’t have any.
Me: I could do–
Jack: I’ve been busy. (Walks away)
Me: …OK!
Look, don’t bother this guy. He’s busy. Busy, you hear me?

My bank up the street recommended this place for notary. Jack was pleasant, organized and fast. Thankful for his great help with everything.

Terrible. What an ass.
They have no website (still stuck in the 1980s)
So I called to get prices and hours for mailbox rental (making more work and note taking for me).
I asked Jack for hours and pricing, and he suggested I «stop by» to visit him and get prices.
Wow!
When I tried to explain I could not drive clear across Los Angeles County and back again just to get pricing? He rudely hung up the phone.
Any dinosaur still stuck in the 1980s, not using the InterWeb thing, is guaranteed to be years behind and will be inaccurate on billing, pricing, and all services.
There are several good mailbox rental services within five minutes of this location that offer email or text notification of mail or package arrival, and other digital services that lower their costs, and my pricing, and ensure efficiency and accuracy.
We know happened to the dinosaurs…

A complete Asshole. Wouldn’t notarize a letter for my 80 year old mom because he was too busy???
Stay away from this douche.

I’ve been to this place twice now. I haven’t found the proprietor to be nearly as pleasant as the other Unilocalers, but that’s fine. During my last trip (and I mean last), I wanted to ship a USPS flat rate Priority box. He weighed it and noted the zip code, which don’t matter in a flat rate box, and then quoted me $ 27. Flat rate USPS boxes such as I was using cost $ 12.35 at the post office. I questioned the amount, and he said he wouldn’t do that number for me because he had to go to the Post Office himself, and «I’m in business to make money!» No sorry, no nothing but this snotty little exclamation. Not being willing to pay over double, I left. I noticed that he posts that there is an additional fee for all USPS, FedEx, and UPS boxes of $ 1. Would this not cover the hassle of bringing the package to the Post Office? I understand that this place might be more convenient than going to the PO, but be aware of how much you’re paying for that convenience. That’s the only reason I’m leaving a review.
If you go here, just be aware that the amount he’s charging you to mail that package might be WELL above what the PO would charge. I’d rather go to the Post Office, and wow, that’s saying something.

Jack was the nicest man and so willing to help. He got me the best price for shipping 40 lbs of shoes and clothes by consolidating it into one box. Very personable, and he helped me ship my items the most cost effective way. Highly recommend!

Jack is a nice, friendly, respectful person and that’s so hard to find these days. This is one of the more established businesses in Burbank with decades of experience. ²⁴⁄₇ access to your mailboxes which is one of the main reasons I came here.
I’m happy with my experience here. He has a lot of long term clients.

Jack does a great job and excellent customer service!

Jack is the BEST! I have been a client of his for over 15 years and «It does not get better than this» I highly recommend his services and mailbox rental!

Jack is the greatest. Can’t say enough good things about this place.
The Mailbox Center