VIP Nails & Spa

I come here every 2 weeks. Quality good, service good, only thing is the wait is always a long time. No matter what day you go or what time of day, you’re almost always guaranteed to wait 30 min or more before they start on you

Ive been a regular here for a few months but im finally fed up. I have had continuous problems and dont know why I keep coming back. First off, multiple workers will sit around playing on their phones while youre waiting. Even if someone does take you, half the time theyll work on two people at once. Third, they FORCE a no-​chip color on your artificial nails which is an extra $ 15. Dont get me wrong i like no chip, but even if I ask for a normal color once in awhile, theyll say no and go a choose a no chip color for you without your approval. Lastly, theyll stand over you while youre getting ready to pay. Its uncomfortable and makes you feel like theyre manipulating you into giving a bigger tip. Also, some people may not mind it, but dont give me a massage unless i ask for it. I am done with this place. They do a good job on nails but its not worth the uncomfortable service.

I was not happy at all with the no chip manicure or the pedicure. This was my first and last time coming to this place. The person who did my mani&pedi rushed through my pedicure and manicure. Nails were painted so sloppy. Also she cut my nails too short. I’m giving one star because they don’t allow 0 stars but I guess the massage they give you at the end is okay.

If you’re strapped for cash and really want to get a mani pedi, I guess you would consider going here. A lot of the girls I know that come here go to high school or just graduated and don’t want to spend a lot so they think this is a really good place but I’ve been to much better places where you pay $ 5 – 10 more depending on if you’re getting regular or no-​chip and they do a fantastic job and add scrubs so it really is worth it to go somewhere else. The girl who did my nails here at vip cut my nails all different lenghts and some were crooked and over half were not filed smooth so that i had to take a file and do it myself carefully while waiting for my younger cousin who was getting acrylics (also didn’t look neat and even). Overall didn’t look very clean, had too many people and was crowded. I would say the only good thing is they have a lot of nail polishes to choose from, but I don’t think they have a large no-​chip selection.

Have been going here for years since they’ve opened! Absolutely love them. Everyone there is awesome, never had an issue with them whether it was with just a manicure, acrylic or no chip!

I WAS a very loyal customer to VIP but will not be returning. On several occasions my daughter or I have been cut while getting a manicure because they rush. No apology. I question the cleanliness of the instruments. They just pull them out of their drawer for use on everyone. So my blood on the cuticle cutters will most likely be used on the next client.
The pedicure bowls aren’t really sanitized to my liking. They just throw some powder in there and rinse. Big hurry for next customer. And when they’re not busy they just play on their phones instead of using that time to sterilize pedicure bowls or instruments.
The big thing that ended it for me was that they ruined my nails with the no chip manicures. They would soak your fingers way too long in the acetone, use excessive force when scraping the gel polish off and then file the actual tops of the nails. My nails got so thin it was ridiculous. The last time I was there and she cut me 2 times, filed the tops of my nails down to paper thin, I just said no more. I paid for what was done and left. Every finger hurt for over a week! They were visibly red and all scraped up. It will take a while to «heal» my nails and get them strong again. When I would ask over the past few months if damage was being done and I should give them a break… oh noooooo! I looked up online proper procedure and I don’t know where they got their training if they even did. Why did I keep coming back? DONE! Do yourself a favor and find another place.

This salon is close to the midway airport hotel complex so I grabbed a cab.
Don’t let the location fool ya. A little shabby and run down however the quality of work is terrific.
The technician I had was Linda and I was thoroughly happy. Acrylics and gel pricing was fair.
I liked the way she rounded my nails and very happy with the French polish.
Definitely bookmarking this spot as it will be a return visit for me when I’m in chi-​town in this area

I had no issues with the staff but i did experience bubbles in my gel set. Almost all of my nails had them and some had them bad. After two weeks almost all my nails lifted. I’ve gone to a handful of salons and i have never experienced this many nails lifting especially at 2 weeks. The nail tech did a good job on matching the length and shape with my nails but I honestly will not return.

I absolutely love his place! Always packed but I never have a long wait. Staff is wonderful n friendly and I absolutely love Lucy! The milk and honey pedicure is out of this world! My eyebrows thank them as well

Went to get my nails done for New Years. It was a little busy, but not too busy. I sat down and Jessica started my nails. While mid way thru doing my nails, she gets up and starts another customer. 15 minutes later, she got up and started this girls eyebrows and left me sitting there with my nails half done and no apology or even to tell me she was going to start someone else. I was sitting there for 10 more minutes when I finally looked at her and said what about me? Then she acted like it was a big deal to finish. She was in a hurry and kept messing up my polish. 3 days later 2 nails popped off. I had been going there since they opened. Each time I went they went downhill from there. No chip mani’s peeled, bubbled or chipped. Each time I would get my nails done, a chunk of nail would come off or I would loose a whole nail each time I got my nails done. So it was either old or cheap products. This place isn’t even worth one star. It’s a shame because in the beginning they were awesome. They became so careless that they didn’t care if they injured or cut your finger! I’m so done!

This place gave me MRSA. I would not go there. Nov 2014. Been going there since they opened. They just started getting way too busy and really slacking on cleanliness. They really hurt me and cut me the last time I went in there. Ended up with a very painful toe and went to doc and turns out I got MRSA.

I love VIP Nails. Tracy and Linda always do my nails. I’ve been to a lot of nail spots over the years throughout Chicago and this one is my favorite. They do good work on my nails, I don’t have to return until 3 – 4 weeks for a fill in because they know what they’re doing. Very friendly and respectful bunch of ladies.

I tried other nail salons around but keep coming back here. My nails always look nice when I leave here and last a long time. Tracy is great and the prices are very responsible. I pay $ 23 for a full set and $ 20 for a pedicure. I try to come during slow business hours because when they are busy they rush and get sloppy.

This place was disgusting and the workers were unprofessional. A young girl without customers practiced nail art on her own nails for 40 minutes while I was there, it would have been different if say she were doing it on a sample nail but it was just for her benefit. While I was there the smell was very strong, they opened the back alley door, a large 3 inch long centipede came walking in up to the person doing my set, she stomped on it and continued working without sanitizing the floor or anything. Honestly I felt like I could catch something from the tools. I had just started getting gel nail sets about this time and was each month going to different places until I found which one I liked best, this one I definitely enjoyed the least out of the 6 I visited.

This place was hands-​down the worst nail salon I’ve ever been to. Everything was dirty, the instruments were not sanitary (my manicurist literally pulled an open tray out of her drawer), it was cramped and loud and dingy. At one point when working on my cuticles, my manicurist literally cut my finger. When I tried to pull my hand back to look, she started awkwardly massaging my hand to cover up the cut. I went for a no-​chip manicure. My manicure had bubbles in it and started to peel back from the edges within a few days.
I would not recommend this place to anyone. The one star I gave was merely a reflection of Unilocal’s lack of negative star options.

Bad service, very rude, over priced, not recommending this place to no one.

This place is wonderful! The ladies, and I think one gentleman, takes care of their customers. I think if you get a manicure (no-chip)/pedicure together, they give you a 5 minute chair massage. Its wonderful! Also, the pedicure include parafin wax and sugar scrub. For all of this I walked out paying $ 60 including tip!

Poor ventilation, bad service and dirty. I walked out coughing.

I found a new favorite nail place!!! I noticed this place as I went to the Walgreens next door one day. I decided to make a note of it and return the followng day. I did, and I am so glad that I did. The service was great. My girl Lina (sp?) was absolutely fabulous! She did a great job on my feet, gave me a wonderful foot massage, and even did a parrafin wax dip for my feet. I also got a manicure and I also got a great hand and arm massage, and even a neck and shoulder massage. They really know how to pamper you. They understand the concept of great customer service. The price was great as well. I paid $ 30 for the manicure, pedicure, and massages. This is definitely my new nail place.

My son had wrestling practice tonight at St. Laurence HS so I had an hour and a half to kill. Thought I should treat myself to a pedi. Saw one review on here and it was a good one so I thought I would give it a try. Extremely happy that I did! Talk about an AWESOME massage chair and a great shop. From the other reviewer, the fact that you were Chinese had nothing to do with you getting great service, they are great to everyone. The place wasn’t busy when I got there, but it filled up quick. I had my 5 year old daughter with me and they gave her a chair to enjoy a massage in too. I will be volunteering to drive to wrestling all summer just so I can come back again!