Brett Bakken – State Farm Insurance Agent

I would give this business 0 stars if I could. I have had to call and talk to them quite a few times within the last year (my fiancé on the policy with me passed away) and every time its a head ache. They were sending mail in his name and sending important information to his email even after I had informed them that he passed away. Then wouldn’t work with me after that, knowing they messed up and sent to the wrong email. They have given me the breakdown of my coverage and monthly cost, then charge my card for more and tell me «Sorry, nothing we can do about it.» They have told me my policy has certain coverage, only to find out it doesn’t. A Specific woman there is condescending, rude and her customer service needs serious improvement.

I have been conducting business with Brett Bakken for about 3 years now. I have worked with every member of the staff and they are all fabulous! If they don’t know the answer to my question they find it, and quickly. The rates are fair and the service is fantastic. Everyone who has a need for insurance should contact this office. The people are honest and friendly. What more can you ask for? I would give them more stars if they were available to give.

I have been a customer at Brett Bakken for over 4 years. I’m very happy with my service thanks to Randyn and Katrina! I have both business and car insurance with them. I recommend them highly!