Emerald City Smoothie

This is a real smoothie and health supplement store, and they make great stuff. Best for a post-​workout recharge

Good smoothie however it took 15 minutes to get my order. Will not be coming here again.

I LOVE EMERALD CITY SMOOTHIE!!!
It had been. a while since I’d visited and it was so good I went there twice today! Mango mania plus banana for lunch, Nutty banana for dinner. Great, quick way to get that much needed protien after a workout too!

Get that protein on. Next to Seatac, and on the way back to Seattle, this is one of the original three stores of ECS ever. The owner, Dan, is a great person to meet and he’s passionate about the quality of the smoothies. He’s been a long standing runner in the training and health and fitness field. They have a ginormous selection of bars and powder mixes, as well as to-​go cartons.

Dear Emerald City Smoothie,
I visited one of your stores for the first time after receiving a gift card and would like to make two comments:
1. I was literally amazed that you do not offer some form of ginger (root/​powder) as an ingredient option. I’m sure you must get suggestions for ingredients often, and I understand that you can’t include everything, but ginger?! It’s too obvious.
2. The side of your cup states; «We use the best ingredients available to make the perfect smoothie.» In the case of Emerald City Smoothie that statement couldn’t be more nebulous. Please forgive my sarcasm, but have you ever heard of the term: organic? How is it possible, in your business model, that you could amass so many different products and ingredients under one roof and not offer at least one organic item in your store… not one? Not even an organic Cliff bar. …Almost like you went out of your way to exclude organic. There’s even an organic protein powder;
In the meantime I’ll stick to my home made smoothies where I do in fact use the «best» ingredients available.
The staff was friendly!
Dave

My smoothie was amazingly delicious! I got the one with peanut butter, strawberries and bananas. It was so worth the money.

I discovered this place when I first bought my home in the Three Tree Point area of Burien a couple years ago. I’ve been there dozens of times by now and have never had a bad smoothie. The owner, Dan, keeps a tight rein on things and can sometimes appear to be a little short with customers and his young staff. Not sure what’s the issue there, but it doesn’t affect the product. It gets crowded sometimes which necessitates a brief wait, but it’s never too much. The smoothies are delicious and there’s a great selection of add-​ins, too. Try them out. They’re the best in Burien!

This place is the best! Always get a delicious smoothie, and the customer service is incredible

Let me start by saying I have enjoyed ECS smoothies for years, I even worked at the Maple Valley location for a year. I have worked customer service positions my whole life and currently work in recruiting — basically. I KNOW customer service very very well. This Emerald City Smoothie has very kind employees and a store stocked full of goodies for everyone, the employees do not know too much in regards to their product but at least they try to sell it anyway.
REGARDLESS of all that unfortunately this does not change the fact that the owner is an absolute @%&$. I actually call ahead of time to ensure he is not working and I refuse to go there if he is there. I now even have a schedule of when he works to help me avoid him.
His name is Dan Tamburelli and he is one horrible business man with absolutely NO customer service skills. I don’t care if you have owned the store for 13 years, or whatever it was, customer service is never something that should be lost over the years and Dan has done just that.
Walking in when he is there makes me sick to my stomach because of how badly he treats customers and me. When ordering you immediately feel that you are putting him out and god forbid you should change or personalize your order slightly. He literally has a fit if you order anything special.
Specifically, I order a Chocolate/​Vanilla Lean Out with a few changes… It normally, at his location only, comes with chocolate syrup or vanilla syrup added, gross, (whichever is applicable) and milk. This is how I order… «I would like a Lean Out with both Chocolate and Vanilla Protein (since it has two scoops of protein, this is as simple as one scoop chocolate and one scoop vanilla), a level scoop of peanut butter (they overload if you don’t ask this), no milk and no chocolate or vanilla syrup.» THIS IS NOT DIFFICULT. It is PB, Water, Ice, Banana and Protein… Like HOLY COW.
He normally charges $ 6.00 for this smoothie and makes it a Mondo (the biggest, way too big, 32 OZ size). I specifically state I would like a Regular size (24 OZ) — which beyond is apparent capability is absolutely do-​able. Since it is smaller I should not be charge $ 6.00, but rather the regular smoothie size price. He simply can’t handle changes nor will he accept to do them. His employees can do it, but nope, his close-​minded arrogant attitude and complete lack of any customer service skills whatsoever just can’t handle it.
I absolutely DO NOT recommend going to the ECS — especially if you are looking for the kind, sweet, wholesome feeling that ECS locations should give.
Dan Tamburelli is actually ruining the Emerald City Smoothie name and brand — and ECS CEO’s,
or SOMEONE needs to stop this man from owning anything and/​or dealing with customers ever.
It actually pisses me off just thinking about the way he talked to me, they way I have seen him talk to others and just having the knowledge that he owns this ECS and calls himself a business man in anyway whatsoever. In fact, it disgusts me.
DO NOT GO HERE PEOPLE.

As much as I love ECM the new owner is an angry mess. He declined to «put his name» under my food allergy/​dietary substitutions. Great smoothie nonetheless! Maybe a little better customer service next time.

Stopped by on a hot day for a smoothie. The menu, like the other reviews mention, is very overwhelming at first. The staff know its a lot to process, so they don’t rush you. We ended up going with a strawberry-​banana one and another with peanut butter and banana. Not sure if there’s a big health benefit, but both were good. Their smoothies are a bit on the pricey side compared to the larger chains.
Will return if in the area.

I’ve been frequenting various Emerald City Smoothie locations all over and I’m glad to know they are all consistent. They’re the smoothie company that never disappoints!
They have a great selection of supplements, protein powders, and my fave: Ostrich Jerky. The staff are really friendly. When you walk in, you are immediately greeted no matter how busy they get. Since I typically get their Matcha Green Tea smoothie, I can’t exactly say how the rest of their menu is. BUT, if they take the time to make my smoothie + banana as great as it usually is, then I don’t doubt the rest of their smoothies are as just as good.

My first and second time going to an emerald city smoothie was this location. I haven’t gone back for a third time yet. Their menu is large and has several different types of smoothies and additional options. My first time I got a Kiwi Kick and second time I had a Zesty Lemon; both delicious. Everyone seems friendly and they are fast. I have nothing bad to report so far.

I’ve been here 5 times, and the lean out smoothie is great. The older gentleman helping me every time is, however, very unpleasant. I am never greeted, even after a pleasant attempt at hello and a smile on my part. I will not be returning to this location ever again, because I leave each time feeling as though I’ve literally inconvenced him. I don’t think I’ve ever received customer service this bad anywhere. I work in customer service, so I understand there are bad days and rude customers, but I assure you I am extremely nice and personable. I would drive to a different location to spare your mood.

My go to place before or after workouts. love it! I try to to find one in every city I visit.

Over priced products and the smoothies taste like they are made with half real fruit and half some kind of syrup. If you go in the early morning, the owner is making drinks and acts like you are putting him out. If I am right that is what you are in business for? I will not be returning which is sad because I enjoy supporting small business.

First time here today and I loved how knowledgeable the staff is. She helped make exactly what I wanted and it tasted perfect.
I had no idea this place was here and it’s incredibly easy to get to. The selection is extensive and lots of protein choices!

Been doing the green smoothie thing at home, and was just plain lazy that morning. Popped in and ordered an energizer with spinach, and a kids chocolate mania. Both were super delicious, the owner (I presume) was friendly at that early hour, and I was satisfied well thru the morning.

There’s a few of these across town, but I prefer this location because of the service. I always get the chocolate slim n fit. It’s my go to drink before/​after a workout. Good protein drinks, but not my choice for a fresh fruit smoothie.

If it’s your first time here and can’t decide on what you want… Go straight for the SAMBAZON. (popular pick)
Other favorites of mine are Island Breeze and Peach Pleasure.
I usually get a 24 oz. but if you catch me on a good day and I’m feeling generous, I MIGHT split a 32 oz. w/​you.