Morelos Transmission

Don’t allow legend auto sales to take you’re vehicle here on a warranty repair.
Bought a truck that had a slipping transmission 1 month after buying it, legend auto sent it to these people. Who rigged the transmission without fixing the bad clutch packs. He tinkered with the valve body to trick it into working right for another month. Also fabricated some receipt for 1000 dollars worth of repairs with no warranty. Now I’m in the hole 5 grand to rebuild the transmission. Scammers along with the parasite legend auto sales. Gonna contact the bbb as well… Don’t go here. Consider warned.

A great place to have your vehicle repaired. Nobody likes to spend money on car repairs, but if you do it’s nice to know an honest and friendly repair shop does exist in Burien. My son’s 1995 Trooper broke down — the transmission went out. Received quotes from two shops. The quotes were close but I chose Morelos who was a bit less than the other place. Money was not the deciding factor it was the the owner Jorge. Both Jorge and his wife were smiling and very friendly and seemed like honest people. Sometimes you can just feel it. The transmission was complete in two days which also came with a warranty. There were no surprises and so far no problems. A couple weeks later he replaced a heater core and fittings for me too. Everything was good there too. So if your looking for a good shop check out Morelos.

In this world, what ultimately matters to me is if you are competent and you keep your word. The folks at Morelos Transmissions satisfied these criteria. In addition, they gave an honest assessment of the issue and kept me informed throughout the process.

If you have ever had Jorge Castillo, Owner of Morelos Transmissions help you out with car troubles, I’m sure you will agree with what I’m about to say… Finding a good mechanic is one of the most nerve wracking things especially when you realize that new shake or weird sounds coming from your car. Some problem signs are more obvious like, the check engine light just turns on. If you’re in the Seattle area don’t waste any more time and money with other Mechanics. At Morelos Transmissions, they’re honest, thorough, and trustworthy. Your mechanic takes the time to sit down and discuss your car issues with you in a way that you can understand. They’re very honest about what NEEDS to be fixed and what may not be necessary at least for the time being. Everyone in the shop is very friendly and professional. You’ll never have trouble getting an appointments and their services are relatively quick. I recommend this shop to all my friends and family when they are having car troubles!

Honesty and integrity isn’t always easy to find in the Automotive Repair Industry. So when you find a transmission repair place that is honest and stands by their work. You just gotta let people know. I had some work done on the transmission of my F150 4×4 earlier this year (around February). I took it to Morelos on the recommendation of a friend. Morelos did a rebuild on the transmission for what I felt was a reasonable price and gave me a warranty on the work.
The truck was running fine after the work was done, right up until two Thursday’s ago. My wife was coming home from work and stopped to do an errand on the way home… suddenly, no reverse. We got the car towed home and on Friday, I stopped in at Morelos. I had lost my paper work from the previous job but, Jorge remembered me and without even stopping to look up the paperwork, said he would have it towed over and look at it. Tow truck was a fiasco but that wasn’t Jorge’s fault (you can’t tow a 4×4 with the wheels on the ground, so we had to get a flat bed in to move it). Jorge told me he wouldn’t be able to get to the truck until Monday but, he would try to have it fixed by Thursday if he could, depending on the problem and parts needed. Jorge called me on Wednesday, truck was back together but he didn’t like the way it was shifting. He needed to take it apart and do some more work on it. He would try to get it back to me on Friday. On Friday, I was called again and told that they were still working on the adjustments and they would have it done for me early next week. They called me on Tuesday of the next week and said it was all done I could come and pick it up. I have to say, the truck drives better now than it ever did since I bought it, and they didn’t charge me a dime, all covered under warranty.
The Problem: Somehow, some of the gears in the Transmission had snapped, the metal pieces fell down into the transmission and clogged up a bunch of valves that control your gears (thus no reverse)
I give them 5 stars for standing behind their work, honoring their warranty, and communicating the progress to me each step of the way.