Staples Super Store

Worst experience Ever!
If I could give them negative stars, I would do so.
A simple bookshelf purchase has devolved to a Greek tragedy.
I bought a book shelf on a Friday morning, expecting to receive it the next business day, Saturday. (Hey they’re open on Saturdays and take my money, that’s a business day!) instead promised to deliver Monday/​today between 8−5pmEST.
Monday (my day off) arrives no phone call. Called the store 2x. The 1^st time the lady I spoke to, wouldn’t give me her name, only take my phone#, promises to call me back AFTER she finds out what’s up. An hour later, I call back no response. FINE, CALLED CORPORATE!
After waiting 30 minutes to speak to a body, I finally find out my delivery was bumped the next business day, and I wasted my day being available.
Today’s lesson boys and girls, go someplace else if you value your time and sanity.
I won’t buy another thing from these guys AND if it’s damaged I’m not accepting, and making them take it back.

Big box stores like this remind me why big box stores are from the ninth level. Id say call ahead before you go there to use their print services that are out of order, but that would require them answering their phone. Also — chick at the print booth has an attitude of «not my problem» …

I wish there was an option to give zero stars because that would be the most accurate rating.
I’ve been living in this area for eight years now and I finally had it with the Staples store. I would be willing to drive almost anywhere else than to deal with the absolute lack of helpfulness of the employees. I’ve gone in here on several occasions looking for a very specific pen made by sharpie and twice employees have argued with me that said product doesn’t exist. They carry almost every color, shape and size of sharpie markers except for the type that don’t bleed through, made for writing. It wouldn’t bother me as much if they didn’t insist that there is no such thing. I consider going back in to show them what one looks like but I just don’t have it in me.
On a completely separate note, today I went into the store to pick up one single item and there was one person working behind the register with all the other employees milling about. The employee helping the customer at the register seem to be having difficulties and after five people were waiting in line finally someone else opened a register, although it was only by circumstance not because the original employee called for help. The second register seemed to be having problems as well and yet when the manager walked by a line of seven people he not only said nothing to the employees but also made no attempt to help anyone waiting in line. Finally, the employee working at the copy center came over and asked if anyone would like to come over and get help from her. I continued to wait and when it was my turn I went up to the register and the employee didn’t even look up or acknowledge me whatsoever. She rang up the items, I swiped my card and she made no attempt to even hand me the receipt or the bag so I was left to just fend for myself. Unreal!

This is not my go-​to place for school supplies but when all the big bargain stores are sold out of what you need… you have to bite the bullet and do what ya gotta do…
So they had a great selection for the weekend before school starting, but the prices were way out of reach, $ 1 for pocket folders with no prongs!!! Well… you don’t even want to know how much they want for Sharpies and dry erase markers!
But with the school systems expecting you to pay for more and more of the teachers’ supplies, sometimes you have no choice but to pay more when you can’t find what you need at other places…
My other big problem, their sales on school supplies were aimed at teachers, such as composition books for 10 cents… but you had to buy $ 5 worth… yea I have 2 kids… that would cover them through Grad School…